BroadbandAccess issues; connection stability and speed UM150

turbowagon · EVDO Newbie Joined: 15 Jul 2008 Posts: 6

I've been having similar problems to those in this thread for the past few months with my Verizon UM-150 BroadbandAccess account:

http://www.evdoforums.com/thread9527.html

Here are the symptoms:

- Consistently seem to be limited to 20KB download speed
- First 2 attempts to connect failed saying (Username and/or password on the domain are invalid).
- Third attempt usually connects fine.
- Connection drops occasionally (every few minutes), but then automatically reconnects on the first try usually.
- RSSI isn't great (-90 to about -110)

HOWEVER, a few months ago I was getting super reliable connection with blazing fast download speeds even with only 1 bar on the modem.

Any ideas?

chevycobalt0613 · EVDO Newbie Joined: 07 May 2008 Posts: 8

you might be getting throttled....have you gone over your 5GB limit?

kay0007 · EVDO Newbie Joined: 06 Feb 2006 Posts: 6

I think you are having the same problem that is discussed in the forum referenced below. It's a Verizon issue that they can fix if you call them.

http://www.evdoforums.com/thread9527.html

turbowagon · EVDO Newbie Joined: 15 Jul 2008 Posts: 6

Yeah, I called support and they refused to reset my ESN.

Instead they sent me a new device (which had a different ESN). That fixed the problem for now, but if it happens again, I think I'll try and reset the ESN myself on the Verizon website.