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Need to Update Device Soiftware - Kyocera KPC 650 PC Card?

 
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jmccpa
EVDO Newbie


Joined: 18 Apr 2006
Posts: 5

PostPosted: Sat Jun 28, 2008 6:50 pm    Post subject: Need to Update Device Soiftware - Kyocera KPC 650 PC Card? Reply with quote

Sorry if this has been posted before - search did not show.

Using Verizon Kyocera KPC 650 Card with Kyocera KR1 router.

Got letter dated 6/16 from Verizon saying I must upgrade device software by July 31,2008 to continue Broadband Access.

The Verizon website says in How to Check Firmware Version to locate VZAccess Manager and compare Firmware Version with one listed above (CG1.0.06.

I don't think I have VZAccess manager as I am using card in the KR1 router.

Do I need to do anything to conitnue using service?

Please help this newbie.

Thanks,

Joe
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Michael
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Joined: 13 Jan 2005
Posts: 5069
Location: Cary, IL

PostPosted: Sat Jun 28, 2008 8:48 pm    Post subject: Reply with quote

There was a similar issue last year, see this URL for more info:

http://www.evdoinfo.com/content/view/1965/64/

Keep in mind, you will need a Windows computer and the ability to plug your KPC650 directly into your computer in order to run any firmware upgrade.
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jmccpa
EVDO Newbie


Joined: 18 Apr 2006
Posts: 5

PostPosted: Sat Jun 28, 2008 10:55 pm    Post subject: PC Card Plugged Into KR1 Plugged into Computer with Winodws Reply with quote

Michael,

The card is plugged into a KR1 purchased from Booster-Antenna that is plugged into Computer with Windows XP.. But I can't find VZAccess program.

Can you still help?

Joe
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Michael
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Joined: 13 Jan 2005
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Location: Cary, IL

PostPosted: Sun Jun 29, 2008 3:04 pm    Post subject: Reply with quote

Does your computer have a PCMCIA (PC Slot) where you can plug the KPC650 in?
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jmccpa
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Joined: 18 Apr 2006
Posts: 5

PostPosted: Sun Jun 29, 2008 4:48 pm    Post subject: Reply with quote

My desktop that I am using with the KR1 does not the slot but I have an older laptop with Windows XP and a slot for the card. That laptop does have the VZAccess program.

Should I use that laptop for the check on firmware version and, if necessary, the update?

What's confusing me is this:

Is the update applied to the VZAccess program or to the 650 card? If to the VZAccess program, how will that help me to continue to use the 650 card with the KR1 plugged into the desktop. If the update is apllied to the 650 card, I understand.

Thanks for continuing to assist me in this issue. I am sure others got the notice from Verizon and have the same problem and uqestions.

Joe
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Species8472
EVDO Heavy User


Joined: 30 Jun 2007
Posts: 119
Location: 29.09373N 82.410825W

PostPosted: Sun Jun 29, 2008 6:00 pm    Post subject: Reply with quote

Interesting, I have a 620 and I was told by VZ to upgrade the firmware. That was last SEP and I have not. I figured if the card is working then there is no reason to do this. Then when I am ready I will upgrade a EVDO-REV A card. That will be soon ....

Hey if the darn thing "needs" it , you can then update it?
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Michael
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Joined: 13 Jan 2005
Posts: 5069
Location: Cary, IL

PostPosted: Sun Jun 29, 2008 9:19 pm    Post subject: Reply with quote

The update is applied to the firmware on the KPC650.

Others have reported not needing to do this update and 'things still work fine' after the date that Verizon gives you. If you want to play it safe, you should probably:

- download the firmware upgrade
- follow directions and insert the KPC650 directly into your computer when instructed.
- when done, your KPC650's firmware is updated and you can re-insert into your KR1.

If you are in the Chicago area (Cary, IL) and want to stop by (appointment needed), we can do the update for you (no charge). Or, if you want to pay for shipping both ways, we can offer to upgrade the KPC650 for you. However, if you have a PC, it is very easy, just download the update, insert the KP650 and click the update button and the firmware upgrades automatically.
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