$2,000 dollar bill (Verizon EVDO Overage Monthly Charge)

nsrammstein · EVDO Newbie Joined: 04 May 2008 Posts: 5

My bill today came to a total of $2,000 dollars, MB used as of 5-23-08 1,087.78. I'm on the 5gig plan. Is this some kind of of error? I'm really disturbed right now...

trouble07 · Posted: Fri May 23, 2008 10:39 am Post subject:

hmmmm
something like that happened to me when i swapped my cards out and stuff within the grace period (i'm with alltel...but anyways)
i traded the cards in and got the bill at the end of the month and it was high like that
what alltel did was charge me for an extra line with activation for both and then they charged me an early cancellation fee for the original card
a bit confusing... but yea they probably made a mistake

go bug verizon about that man

nsrammstein · EVDO Newbie Joined: 04 May 2008 Posts: 5

Yeah thats what I'm planning on doing, I called customer support and they weren't helpful at all. I was shocked when I saw that big number on there lol

dima · EVDO User Joined: 20 Mar 2008 Posts: 91

I got a bill around $350 for assesment of ETF, Activation charges, service fees and taxes on a card I returned 7 days into the grace period (Verizon). So I am sure that that $2000 for 1 Gig of monthly usage is definitely an accounting error. But in all fairness to Verizon, I must say that although my issue took 2 months to resolve, they were quite responsive and willing to work with me to resolve it to my satisfaction. In fact, as of now, they manually over-credited my account for a charge which has subsequently been "removed" by automated billing. So I now "owe" them back an over-credit. I intend to pay it back on my current bill. I can't speak for others, but with me Verizon was very good about my issue resolution, all things considered.

freightliner · EVDO User Joined: 02 Oct 2007 Posts: 63