2000ms latency and 1kbps upload... what gives?

joegibes

Just 2 days ago my connection started acting up... Web pages would take FOREVER to load, if they did at all.

I did multiple speedtests, and I found that my download speed is now ~400kbps (used to be 800-1000) and upload is 1-10kbps. Latency is at least 1500ms (used to be 100-200ms).

Tracert and ping confirm that the latency is on average ~2000ms, if the packets don't get lost.

I would really like to know what's happening here...

Mephis · EVDO User Joined: 04 Feb 2007 Posts: 79

Happens to me all of the time.

I usually just have to wait a day or 2 for it to clear up.

Some times as much as a month.
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Merlin S720

xenophon · EVDO Addict Joined: 30 Aug 2005 Posts: 2004

In the connection manager, move mouse over the manager and type ##DEBUG. Look for packet errors - it should be 0 although an occasional blip is OK. If packet errors keep bouncing around and not ever hitting 0, there's a problem between you and the tower or the tower itself. I could be a conflict between two towers. Let Sprint support know.

If you have the problem at other locations on a different tower, it's probably your card or laptop config. If the case, try on another laptop if possible.

joegibes · Posted: Thu May 22, 2008 3:24 pm Post subject:

take this reply with a grain of sand, but it seems as though my connection's fine now!
Hopefully it will stay this way.

joegibes · Posted: Thu May 22, 2008 9:30 pm Post subject:

Alright, so apparently whatever happened before was temporary, and now it's acting up again. ##DEBUG does show the occasional packet error, but it stays around 0 otherwise.

Hopefully time will solve this... I spent a good amount of time on the phone with Sprint tech support, but to no avail (I hung up after 30 mins. on hold).

I'll see if I can find another computer to try the modem with, but in the meantime this is REALLY annoying.

grrmisfit · EVDO Fledgling Joined: 02 Oct 2007 Posts: 25

i have 505 packet error rate as of this post... i guess i should be calling sprint? last 2 speed tests have barely broke 500 kbps and i used to do 2k