Problem with VZACCESS

nsrammstein · EVDO Newbie Joined: 04 May 2008 Posts: 3

I don't know if its the USB720 Modem or Verizon but everytime I connect my modem light is blinking fine where it's transmitting and receiving data and then about 3 minutes later it stops working the light goes from a blinking state to a solid one where its not transmitting data. This has been going on for about 3 hours now, before this it worked fine through out the day.

I have been using Verizon for about 2 months so I'm not that experienced with these problems I also sometimes get the "Error QA913' pop up window and it says ''Unable to connect at this time please try again later'' then a few seconds later I try to connect it works fine then it stops working after 3 minutes.

Please any help would be appreciated

Thanks!

Species8472 · Posted: Sun May 04, 2008 3:52 am Post subject:

Have you tried the device using another computer? I would consider uninstalling , restarting the computer, re-installing the VZM. Can't hurt to try

Species

vpnavy · EVDO User Joined: 29 Jul 2005 Posts: 72

You can run without using Verizon's manager...I tried it and it works.

Posted by: doomass

Get rid of the VZaccess manager and set it up as a dial-up connection .Just use #777 as the number you dial to and no password or user name.

Here is the entire thread: http://www.evdoforums.com/viewtopic.php?p=52567&highlight=777+dialup+manager#52567

Peterfield · EVDO User Joined: 09 Mar 2008 Posts: 29

Have you tried it using the Y-cable? I thought I read a post that sometimes it is needed depending on the computer. Just a thought.

nsrammstein · EVDO Newbie Joined: 04 May 2008 Posts: 3

I think the problem might be the USB720 as much as it could be verizon's connection, whenever I connect the session lasts for about 2 minutes then the modem goes to a solid blinking which means it is not transmitting I've been using this modem for about 4 weeks and worked just fine since last night when I started to have this problem; I have insurance on the modem and its from a verizon store not from an authorized dealer so I don't think it would take 3 weeks for it to get to me right?

Peterfield · EVDO User Joined: 09 Mar 2008 Posts: 29

Best bet is to call the store and have them replace it. It's rare but I have read of a few defective 720s.

nsrammstein · EVDO Newbie Joined: 04 May 2008 Posts: 3

I don't think the problem is my modem, apparently whenever the connection goes into a dormant state i get disconnected and whenever its on National Access it works just fine but when it goes back to broadband rev-a it goes to a dormant state and then it disconects, so like i have to keep a youtube video loading for it not to go into a dormant state is this like a problem with a tower or seomthing?