Any way to Schedule/Automatic Power-cycle CTR350?

JeepinJeff · EVDO Newbie Joined: 09 Apr 2008 Posts: 2

I was wondering if there is any way at all to schedule the router to power-cycle/reboot via the router settings or an external program...at least once a day the router 'locks-up' and needs to be turned off/on to regain an internet connection. It would be very helpful if I could schedule the router to automatically cycle at a given time or when it 'locks up'.

Thanks for any help that you may be able to provide.

Michael · Posted: Wed Apr 09, 2008 8:31 am Post subject:

Provide more info on:

- Carrier Used
- Make/Model of Card

There are some Alltel customers that experience this (with or without router) and it is due from the way AllTel handles "dormant mode".

If you purchased your CradlePoint from 3Gstore.com, send an email to support at 3gstore dot com and if you are using AllTel, ask for the "CradlePoint/AllTel Fix"
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JeepinJeff · EVDO Newbie Joined: 09 Apr 2008 Posts: 2

I am using a UTStarcom UM150 modem and connect with Alltel.

Torrey · EVDO Junkie Joined: 09 May 2007 Posts: 288 Location: USA

Check your email Jeff... because you bought your CTR350 from 3gstore, I have sent you the 3Gstore.com Alltel & CradlePoint TipSheet which should resolve the issue you are having.

Another solution from your EVDO Experts at 3Gstore.com Cool

hkwong · EVDO Fledgling Joined: 20 Sep 2006 Posts: 12

can i get a tip sheet too please? i also bought mine from the 3gstore and i'am having the same problem

thanks

ctr350 and a kpc680

Michael · Posted: Wed Apr 30, 2008 5:33 pm Post subject:

Hello,

Could find your email address in our database.

Send an email to support at 3Gstore.com and include your invoice number or send from your email address that you purchased the CradlePoint.

Thanks!
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mhtyler · EVDO Heavy User Joined: 01 Jul 2007 Posts: 140

May I make a very low tech suggestion? Get a power plug timer: the kind usually used to turn on and off lamps and such. Program it to cycle off, and then immediately cycle back on.

mark
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Da · EVDO Newbie Joined: 11 May 2008 Posts: 2

I am a new Alltel/CTR350 user (switching from Hughesnet/direcway) and I have this same problem (which has been somewhat hard to diagnose). I purchased my CTR350 directly and contacted their support desk for this fix y'all have mentioned. They told me I needed to wait for a future firmware fix. I purchased it directly from them. Is there anyway to get this fix from 3Gstore in the mean time?