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Sprint SmartView (new connection manager)

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xenophon
EVDO Addict


Joined: 30 Aug 2005
Posts: 2033

PostPosted: Wed Apr 02, 2008 2:54 pm    Post subject: Sprint SmartView (new connection manager) Reply with quote

Sprint changed the name of the Connection Manager to SmartView.

New version released April 1...

http://sprint.com/downloads

Devices Supported - Mobile Broadband Devices and Phone-as-Modem Handsets

* Sierra: AC580, AC595, 595U, 597E, 875U
* Novatel: S620, S720, EX720, U720, U727
* Pantech: PC-5740, PX-500
* BlackBerry: 7130, 7250, 8130, 8703, 8830
* LG: LX160, LX400, LX550, LX570
* Motorola: KRZR, RZAR, SLVR, V9m
* Samsung: A900M, m500, m510, m520, m600, SPH-900, SPH-920
* Sanyo: Katana DLX, Pro 200, Pro 700, SCP-3200, SCP-6650, SCP-7050, S1

Key Features and Functionality

* Single software solution for Sprint EVDO Rev 0 and Rev A Mobile Broadband devices and numerous Phone-as-Modem capable handsets
* One touch activation for supported devices
* For GPS-capable devices, GPS features and services available at the touch of a button
* GPRS/EDGE/UMTS/HSDPA capable Sierra Wireless 875U now integrated
* GPRS capable BlackBerry 8830 now integrated (requires Phone-as-Modem add on)
* Access to Sprint WiFi with global footprint available on a pay-as-you-go basis
* Access to quick links for Sprint support services and tools via the Application section
* Enterprise custom configurability available - business customers, please contact your Sprint Acount Manager for details


Release Details:
Dated: 4/1/2008
Software Version: 1.12.0015.0
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xenophon
EVDO Addict


Joined: 30 Aug 2005
Posts: 2033

PostPosted: Wed Apr 02, 2008 2:55 pm    Post subject: Reply with quote

I wonder if WiMAX also works within this manager. Smile

BTW, still doesn't work if VMWare is installed. You have to connect from Windows Network Connections rather than launching the SmartView.
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Michael
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Joined: 13 Jan 2005
Posts: 6208
Location: Cary, IL

PostPosted: Wed Apr 02, 2008 3:29 pm    Post subject: Reply with quote

Also, this is the first Sprint native connection manager for Mac OS X.

More info at:

Sprint SmartView - Mac EVDO Connection Manager
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Dellman
EVDO User


Joined: 24 Dec 2007
Posts: 44
Location: NW Ohio

PostPosted: Wed Apr 02, 2008 3:40 pm    Post subject: Reply with quote

Another new SCM? Hmm...I wonder how this will fare. The last one screwed up my connection and made my px-500 unable to connect or be even recognized by my old scm. I had to uninstall some stuff and reinstall stuff just to get my internet connection back. I think I'll wait a while on this one.
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ac439
EVDO Fledgling


Joined: 20 Nov 2007
Posts: 20

PostPosted: Wed Apr 02, 2008 5:06 pm    Post subject: Does not work ! Reply with quote

Just downloaded and installed.

It detects my 595U but when I clicked connect, it says
- "An extenal connection is already present, connection not allowed."

Old SCM works fine. Go figure !
- AC
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Joel Schmidt
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Joined: 30 Jan 2007
Posts: 38

PostPosted: Wed Apr 02, 2008 7:11 pm    Post subject: Reply with quote

At this time, there really is no point for a macintosh user to switch over from OS X's built-in connection system.

Found on page 40 of the Sprint SmartView 1.81 User pdf:

● The Update PRL and Update Firmware functions are not available in the current Sprint SmartView release for Mac OS. To obtain updates to your device's Preferred Roaming LIst or its Firmware, you will need to connect the device to a Windows system running Sprint SmartView release 1.11 (or above). The corresponding buttons are both present and functional in the Windows version of the software.

Also there is no option in the software to allow you to enable NDIS in OS X.
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gilevans
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Joined: 11 Feb 2006
Posts: 11

PostPosted: Thu Apr 03, 2008 12:41 pm    Post subject: Doesn't work on my Macbook Pro Reply with quote

Doesn't work at all. Will not connect. Keeps asking for my admin password as if I'm installing the program when I try to connect...and then does nothing. An hour with Sprint tech support yielded nothing, they have no idea why it doesn't work.

Sigh...
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3Gstore
EVDO Addict


Joined: 19 Sep 2006
Posts: 3158

PostPosted: Thu Apr 03, 2008 12:55 pm    Post subject: Re: Doesn't work on my Macbook Pro Reply with quote

gilevans wrote:
Doesn't work at all. Will not connect. Keeps asking for my admin password...

am curious... what sprint device is it? was it working with MBP before? or only on some other PC.
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3Gstore
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Joined: 19 Sep 2006
Posts: 3158

PostPosted: Thu Apr 03, 2008 12:56 pm    Post subject: Reply with quote

Joel Schmidt wrote:
At this time, there really is no point for a macintosh user to switch over from OS X's built-in connection system.

we disagree. the info in PDF is probably old.

see our full writeup and screenshots at:

http://www.evdoinfo.com/content/view/2308/64/
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gilevans
EVDO Fledgling


Joined: 11 Feb 2006
Posts: 11

PostPosted: Thu Apr 03, 2008 1:22 pm    Post subject: Re: Doesn't work on my Macbook Pro Reply with quote

Alex wrote:
gilevans wrote:
Doesn't work at all. Will not connect. Keeps asking for my admin password...

am curious... what sprint device is it? was it working with MBP before? or only on some other PC.


It's a novatel ex720...and it worked fine before on my MBP.
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brigca
EVDO User


Joined: 26 Jun 2007
Posts: 27

PostPosted: Thu Apr 03, 2008 5:34 pm    Post subject: Reply with quote

Up and running Smartview with the following, I think I have all the current PRL, firmware, etc. Seems stable and had no problems installing.

Quote:
Network Name Sprint
System ID 0
Connected yes
Roaming no
MIP error,0
Signal strength (dBm),-60
Data sent 382389
Data received 1293617
IP address x.x.x.x
Gateway address x.x.x.x

Device name {4D36E96D-E325-11CE-BFC1-xxxxx}\0003
Device Description Sierra Wireless AirCard 595U Modem Device #2
Manufacturer Sierra Wireless, Inc.
Modem Model AC595U
Revision p201000208-16-07
ESN xxxx
Technology CDMA
Firmware Version p2010002
Hardware Version MC5725 Rev 2.0
Modem Port COM11
User Name xxx@sprintpcs.com
Phone Number xxx
Home Carrier Name Sprint
Home Carrier ID 0
Prl version 60711
Imsi xxx

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-brig XP / 595U
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Michael
Site Admin


Joined: 13 Jan 2005
Posts: 6208
Location: Cary, IL

PostPosted: Thu Apr 03, 2008 6:20 pm    Post subject: Re: Doesn't work on my Macbook Pro Reply with quote

gilevans wrote:
Doesn't work at all. Will not connect. Keeps asking for my admin password as if I'm installing the program when I try to connect...and then does nothing. An hour with Sprint tech support yielded nothing, they have no idea why it doesn't work.

Sigh...


Our tech department had one customer have this issue, so it isn't common or widespready - but they did get them past the problem and all is well.
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gilevans
EVDO Fledgling


Joined: 11 Feb 2006
Posts: 11

PostPosted: Thu Apr 03, 2008 7:19 pm    Post subject: Re: Doesn't work on my Macbook Pro Reply with quote

Michael wrote:
gilevans wrote:
Doesn't work at all. Will not connect. Keeps asking for my admin password as if I'm installing the program when I try to connect...and then does nothing. An hour with Sprint tech support yielded nothing, they have no idea why it doesn't work.

Sigh...


Our tech department had one customer have this issue, so it isn't common or widespready - but they did get them past the problem and all is well.


I didn't buy this card from you guys, but I did buy my previous Kyocera card and Kyocera Router, plus I just purchased the Cradlepoint MBR1000 from you, any chance you might consider sharing the fix with me?
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bpavane
EVDO Newbie


Joined: 10 Jul 2007
Posts: 9
Location: New York, NY

PostPosted: Fri Apr 04, 2008 10:03 am    Post subject: Reply with quote

Does anyone know if this new version of SCM or whatever they're calling it today... will work with VMWare installed on the Windows XP machine?
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Shorty
EVDO User


Joined: 21 Dec 2006
Posts: 29
Location: KY

PostPosted: Fri Apr 04, 2008 10:33 am    Post subject: Re: Does not work ! Reply with quote

ac439 wrote:
It detects my 595U but when I clicked connect, it says
- "An extenal connection is already present, connection not allowed."

I had the same problem with my AC595 and the old SCM when I tried using NDIS (instead of DUN). I could connect only if I disabled the NIC to my home network. In the end, I gave up and went back to DUN.
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