ctr350 lan stopped working

Jayson · Posted: Mon Mar 03, 2008 3:46 pm Post subject: ctr350 lan stopped working

for some reason the lan side of the router stopped working ....the wireless side is still functioning properly...i still have the 1.7.1 firmware....will the newest version get that working again by chance?.....

richp01 · EVDO User Joined: 16 Jan 2008 Posts: 39

I don't believe that FW version 1.7.1 had support for the LAN functionality on the CTR350. However the 2.0 FW release I am sure does.

The FW release notes are now available on Cradlepoints web site if you would like to verify.

I tried adding a link to thier site and managed to kick off their Spam filter. So you will need to navigate. It is located under the Support section -> CTR350 down towards the bottom of the screen. You should see release notes or each FW version

Jayson · Posted: Tue Mar 04, 2008 9:22 pm Post subject:

well i had it working in the past with the 1.7.1 .... i wonder if i update to the 2.0 if it will work then ...amaybee it has problems with the 1.7.1 or something....i also notice that there is a newer version 2.0.1 but you cant get that directly from the routers firmware update page ...i downloaded it and it saves to desktop ...now how to i get that to my router?.....

Jayson · Posted: Tue Mar 04, 2008 9:56 pm Post subject:

well got it updated to 2.0.1 but i still cant connect with the cat5 to my desktop via the ethernet card......this has really got me puzzled.... Confused

it just keeps telling me to plug a cable into the network adapter ....and it is plugged in just isnt seeing it...... Rolling Eyes

richp01 · EVDO User Joined: 16 Jan 2008 Posts: 39

Can you describe your setup in further detail? Are you going directly from the Desktop computer's Ethernet card to the LAN port on the CTR? Or is there a HUB in between?

In 2.0 you need to go to the Basic -> WAN page and make sure you have the Ethernet port on the CTR set to LAN.

Jayson · Posted: Wed Mar 05, 2008 10:39 am Post subject:

yea i have the cable ran directly from the ethernet card to the lan side of the router ...the router is set to lan in the wan tab....still saying network cable is unplugged

strollin · Posted: Wed Mar 05, 2008 10:51 am Post subject:

Have you tried a different cable?

Jayson · Posted: Wed Mar 05, 2008 11:34 am Post subject:

yeap sure have ...three to be exact....the wan side may have just went bad......not sure on this one.... Confused

richp01 · EVDO User Joined: 16 Jan 2008 Posts: 39

If you purchased it from 3Gstore you may want to give them a call and see what they have to say. Or call Cradlepoint Support directly if you bought it from them or a different source.

JoeCHecht · EVDO Junkie Joined: 05 Jan 2008 Posts: 345

Jayson · Posted: Wed Mar 05, 2008 2:34 pm Post subject:

yea it is working or enabled and still saying the the cable is unplugged... i called and talked to Torrey and we're working on something ....possibly the wan side is just damaged ......