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Bighurt49245
EVDO User
Joined: 30 Dec 2006
Posts: 57
Location: Homer,MI
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 Posted: Wed Feb 27, 2008 3:58 pm Post subject: EVERYONE HAVING THE HIGH PING PROBLEM CALL SPRINT!!! |
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CALL SPRINT ASAP TO REPORT THE HIGH PINGS WE HAVE BEEN GETTING!!! I just got off the phone with a Sprint tech and he said they haven't had any reports of any problems in the Midwest. Mainly lower MI and northern IL, IN, and OH. Even though this has been going on for the last month and a half from about 7pm to about 3am for alot of people in this area. He did say that they tag the Sprint website every time they get a report of a problem and after so many tags they look into the problem closer. He also said that it could mean they need to install more towers in this area. So, all I am asking is everyone that has been getting the high pings after 7pm to call Sprint and report it. Then maybe they could fix the problem. Also, if you run a trace route at the times of the high pings you will see that the problem is the Sprint backbone. I use the trace route at www.pcpitstop.com. Thanks everyone.  Here is a pic of the trace route at 4:20 today. http://i148.photobucket.com/albums/s37/majaybrey/picoftracerouteat420pmWedthe27th.jpg Then later tonight I will post another pic of the trace route when the pings go through the roof. Also, if it isn't a big thing for the admins, could we please keep this post in the top 10 of this forum so as many people as possible can see this. Thanks again. |
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KImholte
EVDO Fledgling
Joined: 13 Feb 2008
Posts: 23
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| Posted: Wed Feb 27, 2008 4:55 pm Post subject: |
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| I've been experiencing this in central MN for a few weeks now. I was already planning to give them a call and let them know that their service is having issues during prime time. |
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seroth
EVDO Newbie
Joined: 27 Feb 2008
Posts: 4
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| Posted: Wed Feb 27, 2008 6:00 pm Post subject: |
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i agree, this is getting ridiculous..
as of 1.5 months ago or so i would always have 90ms to first jump ping times.
now off and on throughout the day/night its not surprising to see myself getting 700-1500ms pings
starting to get irritated.. this is one of the reasons i switched from cingular over to sprint.. cingular hadn't updated i guess and was still running around the 400-500ms pings where sprint was 90's..
in missouri here kc side. |
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seroth
EVDO Newbie
Joined: 27 Feb 2008
Posts: 4
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| Posted: Wed Feb 27, 2008 6:20 pm Post subject: |
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welp.. just got off the phone with tech guys and he said there was a tower down in my area..
it's been down since... Jan 2 lol.. that might be what my problem is.. we'll see.. considering its the end of february almost.. they sure aren't kickin it in the butt getting it fixed i guess.. heh |
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Bighurt49245
EVDO User
Joined: 30 Dec 2006
Posts: 57
Location: Homer,MI
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xenophon
EVDO Addict
Joined: 30 Aug 2005
Posts: 1969
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| Posted: Wed Feb 27, 2008 8:41 pm Post subject: |
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Reply from 64.233.167.147: bytes=32 time=74ms TTL=241
Reply from 64.233.167.147: bytes=32 time=81ms TTL=241
Reply from 64.233.167.147: bytes=32 time=108ms TTL=241
Reply from 64.233.167.147: bytes=32 time=100ms TTL=241
Ping statistics for 64.233.167.147:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 74ms, Maximum = 108ms, Average = 90ms
Using KC HA. But granted, I live near a tower. |
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seroth
EVDO Newbie
Joined: 27 Feb 2008
Posts: 4
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| Posted: Wed Feb 27, 2008 9:24 pm Post subject: |
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IP Address 68.28.89.69
Hop 1
Ping Time 1050ms
Ping Avg 720ms
% Loss 1%
Pkts r/s 632 / 641
Ping best/worst 118ms / 1881ms
this is from my 1st hop as noted.. over 640 packets sent.. From the first hop that has of a couple months ago ran in the 90/100ms average range |
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Egil26
EVDO Newbie
Joined: 25 Feb 2008
Posts: 6
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| Posted: Wed Feb 27, 2008 10:13 pm Post subject: |
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i will give them a call tomarrow i have been having the exact same problem and same times... although werid by buddy 2 minutes away using the same card isnt having the problems. it is getting troublesome as to i dont have alot of time to play and when i do my ping is really bad... thanks for this post  |
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Jayson
EVDO Heavy User
Joined: 17 Feb 2007
Posts: 101
Location: ohio , in the sticks
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| Posted: Wed Feb 27, 2008 11:16 pm Post subject: |
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I too have been seeing this here in central ohio...its been off and on since around the first of the year....I may give them a call aswell ....I would like my low 120 ping back ....and it seems to be just as you said after 7 pm or so ...up til then it runs rather well....something is deffinatly up with there towers....  |
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Michael
Site Admin
Joined: 13 Jan 2005
Posts: 5027
Location: Cary, IL
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| Posted: Wed Feb 27, 2008 11:24 pm Post subject: |
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I can tell you that if there is a problem the more that report it the faster it will get fixed.
We experienced a problem last year and after we contacted some people pretty high up the food chain at Sprint, they informed me that 50 people already reported the problem - so they do prioritize issues based on the number of people that report a particular problem.
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seroth
EVDO Newbie
Joined: 27 Feb 2008
Posts: 4
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| Posted: Thu Feb 28, 2008 5:44 am Post subject: |
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this is how I know it's not me  ..
5:30 this morning, ran a poll on first jump for 644 packets
IP Address 68.28.89.69
Hop 1
Ping Time 113ms
Ping Avg 114ms
%Loss 0%
Pkts r / s 644 / 644
Ping best / worst 85ms / 190ms |
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Jayson
EVDO Heavy User
Joined: 17 Feb 2007
Posts: 101
Location: ohio , in the sticks
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| Posted: Thu Feb 28, 2008 9:17 pm Post subject: |
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| has anyone had any response from sprint if they did call?.... |
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jackrodgers
EVDO Addict
Joined: 23 Mar 2006
Posts: 1131
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| Posted: Fri Feb 29, 2008 9:16 am Post subject: |
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| Jayson wrote: | | I too have been seeing this here in central ohio...its been off and on since around the first of the year....I may give them a call aswell ....I would like my low 120 ping back ....and it seems to be just as you said after 7 pm or so ...up til then it runs rather well....something is deffinatly up with there towers.... |
As more and more war game players, Slingbox users, VOIP users and so on join Sprint, the service will deteriorate in areas where there are a lot of such users.
Think of the roads at the morning and evening rush hours and how traffic congestion slows every one down. This is what is happening during the peak EVDO use hours. The more people online, the slower the service.
If you are sharing your connection with a router, you are also slowing yourself down especially at those moments when everyone on the router wants bandwidth. Then everything will be factored by the number of people using the connection.
Bandwidth like oil is a resource. The more you consume the less there will be available. |
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Nikodaemos
EVDO Fledgling
Joined: 20 Dec 2007
Posts: 25
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| Posted: Fri Feb 29, 2008 12:05 pm Post subject: |
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that doesnt get Spring off the hook, really.
other types of internet provider dont usually have problems like this (maybe Satellite) because when their network gets saturated, they *expand* it. If a cable company had problems like this happening routinely, they'd lose customers. The only reason Spring isnt losing customers in droves, honestly, is because a lot of us that use EVDO use it because it is the only thing available.
They know they have a captive subscriber base, so they drag their feet on upgrading their capacity to drag the last penny of profit out of the subscribers.
its a terrible business practice but it will never end in this day and age of Corporate Profit mentality, where *anything* is acceptable to sacrifice for short-term profit, even the long term viability of the company. |
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Bighurt49245
EVDO User
Joined: 30 Dec 2006
Posts: 57
Location: Homer,MI
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| Posted: Fri Feb 29, 2008 7:40 pm Post subject: |
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| jackrodgers wrote: | | Jayson wrote: | | I too have been seeing this here in central ohio...its been off and on since around the first of the year....I may give them a call aswell ....I would like my low 120 ping back ....and it seems to be just as you said after 7 pm or so ...up til then it runs rather well....something is deffinatly up with there towers.... |
As more and more war game players, Slingbox users, VOIP users and so on join Sprint, the service will deteriorate in areas where there are a lot of such users.
Think of the roads at the morning and evening rush hours and how traffic congestion slows every one down. This is what is happening during the peak EVDO use hours. The more people online, the slower the service.
If you are sharing your connection with a router, you are also slowing yourself down especially at those moments when everyone on the router wants bandwidth. Then everything will be factored by the number of people using the connection.
Bandwidth like oil is a resource. The more you consume the less there will be available. |
I use a switch. A switch is the best device to use for gaming becuse the information is sent just to the port it needs to go. Where a router sends the info to all ports on the router. As of right now my pings are still holding in the low 100's right now and it is 8:42. Usually by now my pings are through the roof. Maybe since I posted this enough people has called Sprint and complanined and they might of figgured it out. Hopefully!! |
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