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RIM: Blackberry Users Suffering Widespread Data Outage

 
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Michael
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Joined: 13 Jan 2005
Posts: 5045
Location: Cary, IL

PostPosted: Mon Feb 11, 2008 5:01 pm    Post subject: RIM: Blackberry Users Suffering Widespread Data Outage Reply with quote

Quote:
Users of the Research In Motion (RIMM) Blackberry are apparently suffering a massive wireless data outage. A tech support staffer here at Dow Jones told me he was informed in an email from AT&T that the outage is affecting “all regions, and all markets.” An AT&T (T) spokesman told me this is a RIMM problem, not an AT&T issue, and “appears to be affecting all the major carriers in North America.”

AT&T doesn’t know the cause, or have an expected repair time.

Update: Reuters is reporting that Research In Motion warned clients in an e-mail that there is a “critical severity outage” in the Americas.


Confirmed this is affecting Sprint BlackBerry users (Verizon as well).

Sad
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Michael
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Location: Cary, IL

PostPosted: Mon Feb 11, 2008 6:47 pm    Post subject: Reply with quote

Limping along slowly.

Seems to be up and running on my Sprint BlackBerry 8830.

But, there are a ton of emails that have yet to be delivered.

Blackberry Messenger Works.

Sending mail OK.

Receiving - still coming in.

JiveTalk (AIM App) still having problems logging in.

Seems like it was down around 3 hours.
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Michael
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Location: Cary, IL

PostPosted: Mon Feb 11, 2008 8:50 pm    Post subject: Reply with quote

Here is the best way to retrieve all your stored email messages.

- Power Down your BlackBerry
- Remove the Battery for a few seconds
- re-insert battery and turn on
- All your emails should be retrieved.
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