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Sprint Nextel Implements Billing Relief - Katrina Customers

EVDOforums.com Forum Index -> Sprint EVDO Service (Mobile Broadband & 1xRTT)

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Michael
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Joined: 13 Jan 2005
Posts: 5022
Location: Cary, IL

Posted: Fri Sep 09, 2005 2:27 pm Post subject: Sprint Nextel Implements Billing Relief - Katrina Customers

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Sprint Nextel Implements Pricing and Billing Relief Plan for Customers Impacted by Hurricane Katrina

Network Restoration Efforts Continue

Reston, Va. — 09/07/2005
Sprint Nextel (NYSE: S) today announced it has implemented a pricing and billing relief plan for customers directly impacted by Hurricane Katrina.

Sprint Nextel will automatically issue credits for monthly service for its wireless customers in the areas hardest hit by the hurricane. In addition, wireless customers in the affected areas will receive free long distance calling, roaming and text messaging and overage charges will not be applied.

Sprint Nextel will be contacting customers via text message throughout the week to communicate the billing relief plans specific to them. Customers should contact Sprint Nextel Customer Care directly for eligibility information, questions or concerns.

Sprint PCS subscribers: 888-211-4727
Nextel subscribers: 800-639-6111
Sprint Nextel ecare: www.sprint.com/hurricaneinfo
Restoration Efforts Continue
Sprint Nextel continues to make progress in restoring wireless and wireline services across the Gulf Coast. Technicians are rerouting long-distance traffic previously served by a switch in New Orleans for customers in portions of Louisiana, Alabama, Florida and Mississippi enabling callers to make long-distance calls.

Sprint Nextel also has made progress in restoring wireless service in Alabama, Louisiana and Mississippi. Wireless service has been restored in Alabama, more than 80 percent of wireless service has been restored in Mississippi and more than 60 percent in Louisiana is now operational.

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