Sprint Connection Manager 1.03.0020.0 Success/Failure

MichiganTim · EVDO Heavy User Joined: 08 Apr 2007 Posts: 111

Well it seems that I have crashed SCM, or my card, (GOOD JOB TIM).
Here is the Details:
1. New SCM. Changed Ha address, saved profile, then reopened Ha adress interface w/o connecting to the network. Looked like the HA address never took, so I was thinking that the save button in the HA adress interface did not work. I was wrong.
2. I dissables the Ha address for profile 1. saved it then exited and connected to network. Everything is till working at this point.
3. Here is where everything went to hell. I did the opposite, I dissabled profile 0. Now I cannot connect via new or old SCM.
4. Tomorrow, I will unistall old and new scm. Then reinstall both and see if I can connect. If not then my next step would be that I need to reset the card, maybe I will attempt this b4 I unistall/reinstall scm.
5. I am thinking I have created some kind of confliction in my card through these settings. But I will need to retest.
6. WHAT EVER YOU DO, DO NOT DISABLE PROFILE 0 IN THE HA INTERFACE SCREEn. I hope that I am recoverable some how, but untill I am back online, I will not know.

ttyl, Tim
_________________
Vista64,EX720

Luka · EVDO Heavy User Joined: 07 Mar 2007 Posts: 116

U720 on an ibm desktop. Yagi antenna.

I have been unable to connect for almost three months now. (Getting tired of paying that monthly bill, and not having anything to show for it.)

The one time in all that time that I have been connected was 1xRTT only, was slower than dialup, and was dropped out 95% of the time. (Not an exaggeration.)

That connection was gotten only because I was on the phone to the sprint techs, and they forced the connection from thier end.

Modem has been tested. No problems. When they forced their way in from their end, they found nothing wrong with the modem, or the way my computer handles the connection, etc... Computer/modem hasn't changed for the entire time I have had the service.

The error message that I get every time, is 678. Remote computer not responding.

Therfore, I hoped that the new SCM might fix the problem. (Thinking maybe they changed something on their end, and the new SCM would deal with that.)

It took 4 hours to download the new SCM on dialup.

I uninstalled the old scm. Removed all networking services. Freed up the com ports. Rebooted. Cleaned the registry. Rebooted again. Twice. Unplugged the U720. Rebooted. Installed the new SCM. Rebooted. Started it up. Plugged the modem back in. Nada. Rebooted. Started the new scm yet again...

No change.

I like the looks of the new SCM. But it doesn't make any difference whatever in getting me back online.

I'll post my results/impressions when/if I ever actually get back online with it. LOL

Wink

Michael · Posted: Wed Dec 05, 2007 10:19 am Post subject:

Luka, take a look at:

Dial up Networking Error 678 (Sprint PC-5740)

Please followup on that thread - not this one.

Thanks!
_________________
EVDO :: EVDO News :: EVDO Antennas :: Buy Verizon :: Buy Sprint :: EVDO Amplifier

Luka · EVDO Heavy User Joined: 07 Mar 2007 Posts: 116

Thank you Michael.

Smile

GrandMstrBud · EVDO Heavy User Joined: 06 Jul 2006 Posts: 136

I tried to go back to the old version and now I"m getting modem initialization error when opening the connection manager up. I am able to create a dial up connection and it works fine through that. My speeds are also back up to 1200 kb/s download as opposed to the 500 to 600 range. I don't know why the older version is not initializing the modem though so maybe I need an older version than this.

rlw · Posted: Wed Dec 05, 2007 6:20 pm Post subject:

Installed SCM 1.03.0020.0

Success - sort of...

Pantech PX500
WinXP Home SP2
Did NOT install ByteMobile

I removed my Pantech from my Linksys router and inserted in my laptop. I should have known something was wrong to start when WinXP popped up a balloon saying "New Hardware Detected", then proceeded to reinstall the Pantech card I've been using for 6 months now.

The new SCM would not connect at first -- showed a -85dBm signal, but when I hit "Connect", I got a dialog box that said something to the effect that it couldn't connect when another connection was present. I dug around in the help to no avail -- there isn't even a troubleshooting guide. Closed the "new" connection manager and opened the old (for the Pantech - version 3.02.036) -- that version could no longer see the card.

I swore at it for a minute, restarted the "new" SCM, then futzed around with the settings, and found a setting that basically said "connect anyway". It then managed to connect.

I opened the "applications" tab, and tried to run a speedtest -- it fired off Internet Exploder (uh, exploRer) - NOT my default browser, Firefox. Since I never use IE, it didn't have Flash installed, so I copied the URL to Sprint's vanity speed test into Firefox and closed IE.

I got around 350 down/325 up. I stepped away for about an hour, and when I came back, it had disconnected. I reconnected, ran another speedtest with similar results, then popped the card out and put it back into my router. I got another speedtest via the router with 400 down/380 up -- about the same. There are evidently others using this tower now, as I usually see a slowdown in the early evening (shades of satellite internet).

Impressions:

The new connection manager is pretty, and seems to have some interesting features.
I don't know why it wants to control my WiFi connection -- the Pantech doesn't support WiFi -- it's smart enough to know the Pantech doesn't support GPS, why isn't it smart enough to skip WiFi?
The options/preferences dialog is confusing -- when I disabled WiFi control, it dropped about half of its tabs, including the tab that let me solve the problem with "Another connection is present".
It should use my default browser for speed testing and other browser-type "applications".
I'm not sure if installing the new software, or just the standard glitches in WinXP caused my system to "Detect New Hardware" when I put the Pantech in the PCMCIA slot. Whatever happened, the interface that the old Pantech/Sprint connection manager used seems to be gone.
I didn't get a chance to check out the VPN setup -- I already have VPN capabilities built into WinXP.

I'll be using my router most of the time, and so far, I don't much like the new connection manager.

RLW

lilqhgal · EVDO User Joined: 23 Feb 2007 Posts: 50

Here are some tests from my end. SPEED wise, I'm blown away...

I'm running an HP Pavilion dv8000 laptop with Win XP / SP2 and using the Pantech PX-500. (Also have the booster antenna from 3G Store but that's another issue.)

Before:

After:

I installed Bytemobile but left it off. This was after turning it ON:

HOWEVER, having that said, the connection is constantly coming and going. It doesn't matter how good my signal is, as I sit here and type this I'm 100% at -58dBm but my connection has blinked in and out 3 times. Which is causing my AIM and YAHOO and MSN messengers to go crazy, and really recked havock on my online seminar last nite (I'm enrolled in online BA program). Ok, make that 4 times. Is there any feature to turn that off? It's like if it hits a hiccup in the network, instead of just "hanging tight" it kills itself and then restarts INSTANTLY (not like the old "disconnected, go, reconnecting, reconnected from the other SCM). Ok, make that 5 times. See what I mean?

MichiganTim · EVDO Heavy User Joined: 08 Apr 2007 Posts: 111

Well I just got off the phone with tech support, and I am back online. After uninstalling/reinstalling/rolling back updates (Last night). Did an update profile and I am back online tonight. I tryed the update profile last night, but it did not work. I tryed many things last night to get back online and they all failed. Through this process, some how I ended up wiping out the 2 default Profiles for the HA address. Then I did a update profiles at that time, and that just made things worst. The diffrence from tonight vs. last night: is tonight I reloaded the new SCM. When I did that ithe default HA profiles got reloaded. So tonight when I hit the update profile in SCM it was able to update, because it new my user info to connect to the network.

On another note:
I asked the tech why the new scm would not save the HA addresses that I would populate. He could not give me an answer and played the " Oh it's past my shift, and my computer is autmatically shutting down in a minute". So I asked him if he could ask his superviser. He went on to say that everyone has all ready left. I guess I will never no if he was feeding me BS. In closing I asked him how do I find out more information on this issue. THE TECH SAID TO CALL IN AND ASK FOR ATS (ADVANCE TECHNICAL SUPPORT). I will call them tomorrow and see if I really can access the ATS department. But I think I have asked for them before and was told they are not accessable.

Sorry didn't mean to hijack the thread, but I figured that some of this intel could be good, maybe help to reveal a solution to not being able to enter HA in new SCM.

MICHAEL,
Tommorrow I will start a new Thread on HA Addresses/HA Interface in new SCM, Maybe you could move my comments on this topic to that thread, since it does not directly relate to the type of info you are looking for in this thread?

Thanks,
Tim
_________________
Vista64,EX720

ebiz · Posted: Wed Dec 26, 2007 3:50 am Post subject:

Novatel S720 & Windows XP Home SP2
I just installed SCM1.03.0020.0, including Bytemobile, without a hitch. The installer took about 9 minutes checking files on my laptop before actually installing. Prior to installing I completely uninstalled SCM 3.10.011, then deleted the Novatel folder in C:\Program Files and C:\Documents and Settings\All Users\Application Data.

SCM1.03.0020.0 has GPS, VPN capability and seems to manage the computers WiFi connections, if you wish. It also incorporates connections to coverage maps, speed tests, online support, account managment, WiFi locator, the Digital Lounge and an extensive help menu in the same form as other Windows applications. WiFi management and Bytemobile Optimization Client can be disabled.

The Sprint Locator doesn't seem to want to determine a location without having a satellite signal.

Both dial-up connection mode and NDIS connection work well. However, in dial-up, you should disconnect AND exit SCM before placing it in sleep or hybernation or it may freeze and cause you to have to reboot. In NDIS you should remove the data card before placing the computer in a sleep or hybernation state or it may freeze and cause you to have to reboot.

It is only programmed to bring up Internet Explorer as oppose to bringing up Firefox or another browser you have listed as your primary.

With previous versions I had set my primary HA to 68.28.153.76 (Roachdale, IN) and the secondary to 68.28.81.76 (Kansas City). SCM1.03.0020.0 changes the HA to 68.28.15.12 and 68.28.31.12 and does not appear to retain changes we make to those. http://speedtest.net indicates the HA is in Cincinatti.

Speed tests with a -74dBm Rev A signal from Reno, NV didn't seem particularly good so there is undoubtedly some tweaking to be done as we all learn more about the new SCM.
Chicago 397 up/406 down/142ms latency
Ft. Worth 494 up/552 down/161ms latency
Atlanta 273 up/262 down/122ms latency

Attractive face.

_________________
Vista64 & EX720

rangerdave · EVDO Fledgling Joined: 06 Dec 2007 Posts: 11

Novatel S720 & Windows XP.

My sprint connection manager upgraded to the newest version just fine. Just chiming in to report a success Smile

Ranger

Dellman · EVDO User Joined: 24 Dec 2007 Posts: 44 Location: NW Ohio

I have the Pantech PX-500 Sprint card and was wondering if anyone has any issues with the SCM? I'm thinking of upgrading soon. Is this Bytemobile needed and what does it do? I've read of others not even installing it.

ebiz · Posted: Fri Dec 28, 2007 5:34 pm Post subject:

MichiganTim · EVDO Heavy User Joined: 08 Apr 2007 Posts: 111

ebiz · Posted: Fri Dec 28, 2007 6:24 pm Post subject:

ebiz · Posted: Fri Dec 28, 2007 6:48 pm Post subject: