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TopGlobal 6000 - need help w/ internet connection

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seeburg220
EVDO Newbie


Joined: 17 Jun 2007
Posts: 7
Location: Leesburg VA
PostPosted: Wed Nov 07, 2007 8:17 pm    Post subject: TopGlobal 6000 - need help w/ internet connection Reply with quote
I received a replacement Sierra 595 AirCard from Verizon, because they thought my old one was bad. I can run the new card fine from my laptop, but when I put it in my MB6000 router, I cannot connect to the internet.

I pinged the router and it is getting a good signal.

When I go into the router config, I can "see" my wireless laptop.

Is there something I need to config w/ the new card or router?

I bought the original setup at 3g, but Verizon took it upon themselves to send me a replacement card.

Thanks!

Mark
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Michael
Site Admin


Joined: 13 Jan 2005
Posts: 4969
Location: Cary, IL
PostPosted: Wed Nov 07, 2007 9:23 pm    Post subject: Reply with quote
Mark, contact our support department, we can probably help you.
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Victor
Site Admin


Joined: 14 Jul 2006
Posts: 64
PostPosted: Thu Nov 08, 2007 2:54 pm    Post subject: It pays to work with the EVDO Experts from 3Gstore;-) Reply with quote
It pays to work with the EVDO Experts from 3Gstore;-)

I just got off the telephone with our customer. Analyzed the problem that he was having and offered him the solution immediately!

Thanks so much for your Business, It was a pleasure to work with you;-)

-Victor
Senior Support Specialist
3Gstore.com
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