Verizon Wireless BroadbandAccess Price Drop Info

orb · EVDO Newbie Joined: 31 Aug 2005 Posts: 3

I signed up for $80/month through this site about two days ago. I tried calling Verizon to ask about the $60 rate, but they insisted I would need an actual voice plan to qualify. I kept the lady on the phone for 15 minutes looking for ways to get the price, but nothing.

Any tips on how to talk to them or what to do to get the new rate without a voice plan? I'm not 100% sure I'd want to change and go from a 1 year to a 2 year contract, but I'd like to know that is at least an option.
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Robbins911 · Posted: Wed Aug 31, 2005 5:01 pm Post subject:

Like it said in an earlier post. Keep calling until someone says "Yes". Smile

Feefer · EVDO User Joined: 30 Aug 2005 Posts: 73

Actually, the magic words I sprinkled throughout the conversation were the ones mentioned earlier: "I was directed by the sales representative at the Verizon kiosk to call this number to get the rate which was announced just this week". Kinda puts the onus on the customer service rep not to "drop the ball", since it's not unreasonable to imagine the better price WAS dangled in front of the customer by a sales representative to help "close the sale".

In my case, I'm still in the cancellation period, so could just return it and walk away, no questions asked. You generally don't want to piss off a brand-new customer who has options...

I also threw in: "my contract mentions that I can use my laptop as a voice line, but I'll be billed at $0.40 per minute." Also, mention the VZAccess Manager software makes me "input my PC card number as my "voice plan" number, and the contract mentions voice plan features". Dunno if that's true exactly or not (didn't look), but it sounds good, no? Wink

If all else fails, ask if they have any information on Cingular's upcoming EDGE network, or any idea about when Sprint's implementation of EVDO is going "hot" (tell her you heard "in a few months"). Then say, "Hmmmm.... well if you can't work out the data entry on your end, maybe I'll just hold off for awhile to see what's going to be offered, since there's little point in signing a long-term contract now". Surprised

If THAT doesn't do it, I'd be shocked. Very Happy

Seriously, you are commiting to a plan before seeing what similar service the competitors will be offering, so it's not like Verizon is doing this offer out of the sheer kindness of their hearts: it's a bit of a gamble on your part to commit to a plan that may be bested when the battle heats up...

Chris

donrob9

Recieved the lowere rate WITHOUT a voice plan today.

1. I do not have a separate Verizon Voice Plan
2. Consumer
3. 2 years service plan
4. 22 months
It amounts to extending my plan by two months.

I expect that we can get the plan until the requirement to have a seperate voice plan filters down to all the phone service agents.

[/b]

evdophx · Posted: Thu Sep 01, 2005 12:43 pm Post subject: Received new price no problem

I just signed up a 2yr about 3 weeks ago. I call the data number and Frank confirmed the new rate. Since my statement cycle was just ending, he said the rate would start next billing cycle. I didn't push it and just feel great for saving the other 23 months of the contract.

Thanks for the headsup.

I do have 2 voice lines already and no business account.

Definately no reason to get cable now.
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frissell · EVDO Fledgling Joined: 23 Jun 2005 Posts: 22

Denied the lowere rate WITHOUT a voice plan today.

1. I do not have a separate Verizon Voice Plan
2. Consumer
3. 2 years service plan
4. 15 months

The agent I reached was too smart for my own good.

jcc · Posted: Thu Sep 01, 2005 3:35 pm Post subject:

I just called Verizon and the rep said that I have "NationalAccess" and "BroadbandAccess" connection speeds associated w/ my account. If I switched to the $59.99 price, I'd only have NationalAccess upload/download speeds and lose my faster Broadband access speeds in cities that support the faster "broadband" connection rate. Something doesn't sound right here. Anyone else heard this one?

Michael · Posted: Thu Sep 01, 2005 3:39 pm Post subject:

There are 3 plans:

1) BroadbandAccess / NationalAccess = $79.99
2) NationalAccess Only $59.99
3) BroadbandAccess / NationalAccess for VZW Cell Phone Customer $59.99

People have been getting #3 on this forum, you DO NOT WANT #2 (that is what you just described.

Can people that got the $59.99 plan confirm they got #3 and not #2

-Mike
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microcomputer · EVDO Fledgling Joined: 01 Aug 2005 Posts: 18

You scared me! Just today I requested and was moved to the lower amount. Anyway, jump over to: http://www.verizonwireless.com/b2c/promotion/controller?promotionType=miniPac&action=miniStart

I quote: Get broadband speed, wirelessly. The nation's largest fastest wide-area wireless broadband network. Get unlimited BroadbandAccess for just $59.99 montly acces w/ 2-yr customer agreement and qualifying voice plan.

Also, I specifically asked the Verizon Rep about having the same exact service (unlimited, etc.) as I had with the $79.99 and she said nothing changes - just the cost.

boater805 · Posted: Thu Sep 01, 2005 7:05 pm Post subject:

jcc · Posted: Fri Sep 02, 2005 4:50 am Post subject:

Boater805--

Unfortunately, Verizon has turned this into "rocket science." If they intended simplicity in their "design" of administering this new rate, they would have just given all of their existing customers the new rate without making them call and root out a knowledgable rep to get it (which is plain silly). Verizon's own inconsistency in handling this matter is why so many are confused about how they "designed it."

Sorry to have annoyed you with such petty ignorance.

brendanhoar · EVDO Heavy User Joined: 09 Jun 2005 Posts: 140

Anyone else having a problem where Verizon refuses to move you from 79.99 to 59.99 without getting new paperwork signed?

I've been told twice now that I can either request they mail the forms to me or I can go to a verizon store over the phone, but they won't just switch the account w/o the paperwork...

-brendan

microcomputer · EVDO Fledgling Joined: 01 Aug 2005 Posts: 18

BrianL · EVDO Newbie Joined: 02 Jun 2005 Posts: 5

wankel7 · Posted: Thu Sep 22, 2005 8:48 pm Post subject: