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BlackBerry Outage 9/7/2007

 
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Michael
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Joined: 13 Jan 2005
Posts: 5086
Location: Cary, IL
PostPosted: Fri Sep 07, 2007 2:31 pm    Post subject: BlackBerry Outage 9/7/2007 Reply with quote
I have noticed that email that usually takes seconds to show up on my BlackBerry 8830 is taking hours to display. I know the problem isn't on our end, as I can see the email leaving my mail server. I called Victor in our company who also is seeing the same issues.

In digging around the internet, it looks like RIM is experiencing an outage today that is affecting T-Mobile, Sprint, Verizon and AT&T. We have Sprint BlackBerry 8830's and can confirm that there is a problem.

Here is what RIM has said:

Quote:
“Some customers using BlackBerry Internet Service experienced a delay this afternoon in sending or receiving email. The issue has since been resolved and no messages were lost. RIM continues to investigate the matter. Service for BlackBerry Enterprise Server customers was not impacted. RIM apologizes to customers for any inconvenience.”

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Michael
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Joined: 13 Jan 2005
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Location: Cary, IL
PostPosted: Fri Sep 07, 2007 3:20 pm    Post subject: Reply with quote
Just an FYI...

Sending email is fine. Receiving is what is dead.
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Michael
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Location: Cary, IL
PostPosted: Fri Sep 07, 2007 6:58 pm    Post subject: Reply with quote
All is back to normal and all pending emails have been sent.

Many reported on this outage today, see:

http://news.google.com/news?hl=en&q=blackberry%20outage&um=1&sa=N&tab=wn
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