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iPhone 3G, or why EDGE Sucks we want EVDO

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boycott-walmart
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Joined: 12 Apr 2007
Posts: 63

PostPosted: Wed Jul 18, 2007 11:26 am    Post subject: Reply with quote

This issue of battery life is key to the whole iPhone mystique, because one of the main attractions of the iPhone is its small size and its being lightweight relative to other PDA/smartphones while at the same time supposedly providing long talk and standby times. Given this 10% restocking fee, I would treat the specs provided by Apple with some skepticism.

I'm glad to hear your and your clients' experience with the iPhone battery is satisfactory and am willing to consider Mr. Patterson's experience a fly in the Apple ointment (hopefully there won't be anymore flies).

If compatibility with Apple software is not essential, people may want to look at Sprint's HTC Mogul which, after discounts available on its website, sells for $300. It has EVDO, which is upgradeable to Rev. A, and weighs 5.8 oz.
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macinfosys
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Joined: 19 Feb 2007
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Location: Lake Forest, CA

PostPosted: Wed Jul 18, 2007 1:40 pm    Post subject: Reply with quote

boycott-walmart wrote:
This issue of battery life is key to the whole iPhone mystique, because one of the main attractions of the iPhone is its small size and its being lightweight relative to other PDA/smartphones while at the same time supposedly providing long talk and standby times. Given this 10% restocking fee, I would treat the specs provided by Apple with some skepticism.

I'm glad to hear your and your clients' experience with the iPhone battery is satisfactory and am willing to consider Mr. Patterson's experience a fly in the Apple ointment (hopefully there won't be anymore flies).

If compatibility with Apple software is not essential, people may want to look at Sprint's HTC Mogul which, after discounts available on its website, sells for $300. It has EVDO, which is upgradeable to Rev. A, and weighs 5.8 oz.



boycott-walmart wrote:
This issue of battery life is key to the whole iPhone mystique, because one of the main attractions of the iPhone is its small size and its being lightweight relative to other PDA/smartphones while at the same time supposedly providing long talk and standby times. Given this 10% restocking fee, I would treat the specs provided by Apple with some skepticism.

I'm glad to hear your and your clients' experience with the iPhone battery is satisfactory and am willing to consider Mr. Patterson's experience a fly in the Apple ointment (hopefully there won't be anymore flies).

If compatibility with Apple software is not essential, people may want to look at Sprint's HTC Mogul which, after discounts available on its website, sells for $300. It has EVDO, which is upgradeable to Rev. A, and weighs 5.8 oz.



I am so far seeing more positive responses about their battery life on the iPhone from users that we run across that we do not support all of the time. If that helps a little.

In regards to another solution, the HTC Mogul (PPC-6800), I think it is going to be a very nice phone as a Windows Mobile device. I was personally using a Verizon XV-6700 which is the older version of the newely released 6800 and I can say for customization relating to applications is very nice, but that can also introduce some incompatibilities or stability issues that for a none geek user can cause problems and frustration.

I think two of the features that it has to offer that the iPhone currently doesn't have are Voice dialing (I would use the Microsoft Voice Command program) and OTA Active Sync.

I miss the ability for voice dialing, even though it didn't always work well, it was still a nice feature to have if you wanted to use it in a situation that you could not look at the phone and call someone. The OTA Active Sync feature just makes email, calendar/contact management much more streamlined. I am pretty sure these will be added to the iPhone but timing wise it's unknown.

Aside from those two main features missing I do not miss anything else that the WM phone has to offer. There are capabilities/features that the iPhone has more of or does better.

Side note on some capabilities that the iPhone would be currently limited to are speciality applications that may be needed for an individual user to accompolish some work tasks that if not available through the web are not going to be available on the iPhone. I can understand thats where either the WM phone or the Palm based devices would be better suited for, but I can also say that's where some if not all of the stability issues usually come into play as you start loading the phones with these different tools/applications.

In terms of EVDO, I am a true beliver that the EVDO network and speed in REV A is much better than EDGE, But on a phone like a WM phone with it's limited browsing capabilities, it is almost a BIG waste, draining your battery quicker even though this feature is not fully utilized. People may say thethering is where this can be usefull but for me and my employee's it is not an option to hook up our cell phone as a modem to the computer and limit the ability to EITHER use a cell phone as a phone OR as a modem but not both at the same time. I personally have 6 EVDO REV A data cards that we use with our laptops and that is the solution for us (and MUCH faster than a USB OR Bluetooth solution) so Thetering is not even a consideration. (Other peoples needs may be different).

I do wish the phone had 3G but with the limited coverage from AT&T I am prefectly fine to have better battery over the "you may have better internet speed ONCE in a while." Being able to switch from Wifi to Wifi and EDGE so seamlessly is a huge positive experience and a welcomed performance boost even over EVDO. My experience with Wifi on the HTC phones and Palm has always been mixed. It sometimes works great and other times it's worthless or unstable. Also battery life with Wifi usage on the HTC phones and the Palm Treos have always been poor.

In terms of service, I have been a Verizon user for a VERY VERY VERY long time and since the 29th I have carried the 6700 and the iPhone and I have noticed that coverage is basically the same 98% of the time and quality of call is as good. This includes some traveling in this short period of time. I am also keeping my Verizon account for all of the other lines we have including the data cards since there is no reason for those to be changed over. BUT next week I will be removing my main cell number from the Verizon network and moving to AT&T specifically because of the iPhone and iPhone ONLY. I have tested and used MANY phones and nothing has come close to this phone for what it has to offer and what it can offer through software updates. There is a BIG difference between the iPhone and ANY other smart phone from the other manufacturors. The iPhone like the desktop OS is going to be upgradable and will be upgraded often to add features and bug fixes, unlike other phones that basically once you purchase them, the CORE OS and applications and their features are not upgraded or is patched once or twice in it's life span and any other enhacements or fixes are relied on by third party programmers that don't always know what their FIX or feature enhancement is going to do to someone elses fix or enahncement!

I have actually been able to use the phone for things that before would require me to pull out my laptop and it has allowed me to not be so tied to my computer for MOST of my work/internet needs.

I have told many to really understand the capabilities you need to USE the phone for a short period of time. Unfortuantly there is a 10% restocking fee, but Apple is treating this device more as a computer than a phone since they charge 10% restocking fee on all opened returned products. Same holds true with most other computer manufacturors and retail shops. This part you will either understand and deal with it or understand and hate it and stay away from the possible experience.

Good luck on your decisions.



http://www.macinfosys.com
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boycott-walmart
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Joined: 12 Apr 2007
Posts: 63

PostPosted: Wed Jul 18, 2007 4:28 pm    Post subject: Reply with quote

Unfortuantly there is a 10% restocking fee, but Apple is treating this device more as a computer than a phone since they charge 10% restocking fee on all opened returned products. Same holds true with most other computer manufacturors and retail shops. This part you will either understand and deal with it or understand and hate it and stay away from the possible experience.

Unfortunately, what you say is true and is a symptom of the poor (or should I say euphemistically "not fully developed") products put out by the computer industry as companies rush products to market.

However, the name of the product is iPhone and the capability to use it as a phone is what all the hype is about -- that a computer company called Apple is now selling a ........... phone. Consequently, I don't see why Apple is carrying over this medieval restocking fee to the iPhone. It discredits Apple's whole effort in wireless telephony from the start.
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macinfosys
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Joined: 19 Feb 2007
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Location: Lake Forest, CA

PostPosted: Wed Jul 18, 2007 5:16 pm    Post subject: Reply with quote

boycott-walmart wrote:
Unfortuantly there is a 10% restocking fee, but Apple is treating this device more as a computer than a phone since they charge 10% restocking fee on all opened returned products. Same holds true with most other computer manufacturors and retail shops. This part you will either understand and deal with it or understand and hate it and stay away from the possible experience.

Unfortunately, what you say is true and is a symptom of the poor (or should I say euphemistically "not fully developed") products put out by the computer industry as companies rush products to market.

However, the name of the product is iPhone and the capability to use it as a phone is what all the hype is about -- that a computer company called Apple is now selling a ........... phone. Consequently, I don't see why Apple is carrying over this medieval restocking fee to the iPhone. It discredits Apple's whole effort in wireless telephony from the start.



One thing I can tell you is even though this product was probably still rushed to the market (the market and hype demanded it,) because it is missing some very small but yet important and a few bigger missing features including some bugs that I have not yet run across that cause HUGE issues, it is far from being a half baked bug infested minimal capability phone that others have released as a final product and continue to sell today! One perfect example is the XV6700 and some known bugs that cause nothing but headaches for all of our clients unless we modify the OS with hacks to minimize some of those issues. That is NOT the way a Smart phone should operate for the end user.



http://www.macinfosys.com
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jackrodgers
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Joined: 23 Mar 2006
Posts: 1131

PostPosted: Wed Jul 18, 2007 9:32 pm    Post subject: Reply with quote

boycott-walmart wrote:
Unfortuantly there is a 10% restocking fee, but Apple is treating this device more as a computer than a phone since they charge 10% restocking fee on all opened returned products. Same holds true with most other computer manufacturors and retail shops. This part you will either understand and deal with it or understand and hate it and stay away from the possible experience.

Unfortunately, what you say is true and is a symptom of the poor (or should I say euphemistically "not fully developed") products put out by the computer industry as companies rush products to market.

However, the name of the product is iPhone and the capability to use it as a phone is what all the hype is about -- that a computer company called Apple is now selling a ........... phone. Consequently, I don't see why Apple is carrying over this medieval restocking fee to the iPhone. It discredits Apple's whole effort in wireless telephony from the start.


For some reason I don't think you own any Apple computers. Cool

If this is so, perhaps you are directing all of your anxiety and discomfort caused by the computer(s) you do own towards Apple? Question

Oh, well, I've done my own ranting in the past but some of it did turn out to be productive cause one major database software company to modify its support policies and to make a change in its software. I am also ranting about the heat produced by my MacBook whenever I can in the hopes of finding support and getting Apple to design a new MacBook Pro for useability rather than style. In these cases I rant against products I own and use.

Very few experienced business people will ever tell you it is a good business decision to let a consumer use a product and return it on a whim lest they face large amounts of inventory no longer saleable as new. The 10% restocking fee is a wise deterent to such practices. Without it a competitor or disgruntled person might organize thousands of people to buy and return merchandise.
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boycott-walmart
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Joined: 12 Apr 2007
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PostPosted: Wed Jul 18, 2007 10:33 pm    Post subject: Reply with quote

I infer from your post Apple computer products are superior to alternative personal computer platforms such as Microsoft-Intel. If that in fact is the case then there should be no need for Apple to have a restocking fee at all.

Very few experienced business people will ever tell you it is a good business decision to let a consumer use a product and return it on a whim lest they face large amounts of inventory no longer saleable as new.

And very few business people will tell you it's a good idea to sell a product at a discount when you can charge full price without affecting demand.

The 10% restocking fee is a wise deterent to such practices. Without it a competitor or disgruntled person might organize thousands of people to buy and return merchandise.

If you believe this, you'll believe anything.
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Feefer
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PostPosted: Thu Jul 19, 2007 1:53 pm    Post subject: Reply with quote

[quote="boycott-walmart] lf you believe this you'll believe anything.[/quote]

Probably wasting my breath here, but Costco recently changed their return policies on most items they sell, as some customers took advantage of their liberal return policy. Some were bringing back 4 year old LCD T.V.s for refunds, since newer models could be had for much less; the customers would buy a brand-new one, and pocket the difference..... Same thing happening @ Sam's Club....
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jackrodgers
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PostPosted: Thu Jul 19, 2007 4:38 pm    Post subject: Reply with quote

I laughed when I read the following on a crab house wall where we went to dine on crab:

Never try to teach a crab to sing. You'll just make the crab angry and waste your time.

Anyway, a real issue has been discovered and is on Google news today plus hundreds of copy cat news pages, don't know who first posted it.

It seems that in one or more universities the iPhone was bringing down the wifi network since it was issuing thousands of requests per second when it wasn't recognized. More details will follow, I am sure.

In the meantime, look for an update from Apple fairly soon.
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boycott-walmart
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PostPosted: Thu Jul 19, 2007 7:07 pm    Post subject: Reply with quote

More good news for Apple's iPhone (whoops, jackrodgers beat me to the punch - what a pity):

Duke: iPhone may be disrupting network

http://news.yahoo.com/s/ap/20070719/ap_on_hi_te/iphone_duke_4
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boycott-walmart
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PostPosted: Thu Jul 19, 2007 7:12 pm    Post subject: Reply with quote

Feefer wrote:
[quote="boycott-walmart] lf you believe this you'll believe anything.


Probably wasting my breath here, but Costco recently changed their return policies on most items they sell, as some customers took advantage of their liberal return policy. Some were bringing back 4 year old LCD T.V.s for refunds, since newer models could be had for much less; the customers would buy a brand-new one, and pocket the difference..... Same thing happening @ Sam's Club....[/quote]

I don't shop at Costco, sorry.
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jackrodgers
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PostPosted: Thu Jul 19, 2007 9:04 pm    Post subject: Reply with quote

On further reading, Duke seems to be the only college network with the flooding problem. So the actual problem may be with the administration of the Duke network.

These networks are typically setup by Windows Only geeks who like all other consultants have their weak areas. I recall being able to wander about the network at the University of Michigan using a Powerbook 280 years ago, at least for one evening. The hole I found to use to pickup my email was closed the next day.

Considering all of the defenses a Windows network has to establish via malware protection software and the kajillion settings one can mess with on Windows 2003 server, finger pointing is best reserved until more facts are forthcoming. After all, the real problem may be internal at Duke and maybe someone deliberately causing the problem as an attack against the iPhone.
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jackrodgers
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PostPosted: Fri Jul 20, 2007 5:22 am    Post subject: Reply with quote

boycott-walmart wrote:
I infer from your post Apple computer products are superior to alternative personal computer platforms such as Microsoft-Intel. If that in fact is the case then there should be no need for Apple to have a restocking fee at all..


Of course I do. In 1986 I encountered an Apple Macintosh at a computer store where I went to try to find some software for my Windows DOS computer. After 5 minutes of trying out the menus, I had almost mastered its use since it was so intuitive and easy to use. I selected the print button and was surprised that the LaserPrinter was connected. Out came the most beautiful print out I had ever seen. Just fooling around I opned a text editor and created a g and then resized it to full page and printed it, again absolutely beautiful. I bought one on the spot and never looked back. I have since purchased 10 Powerbooks and one MackBook Pro and four desktops. When I have to use an IBM Windows XP at a clients office, I hate it.

I can use Windows XP on my Intel MacBook Pro under Boot Camp where it runs natively or use Parallel to open XP in a Mac window. Thus I see no need any more for platform arguments as it is now only a matter of hardware choice. Use the typical Windows computer and you can only run Windows or use an Intel Mac and you can run both platforms. I don't mean to slight other OSes, I just don't have any experience with them or need to use them.

It is true than 20 years ago, 10 years ago Apple wasn't interested in the business world unless there were graphics production involved. It is also true that many of the Windows applications so admired began on the Macintosh and migrated to Windows with great pain involved. The still run smoother and more loveable on the Mac.

Today, Apple is the leader in software design and hardware design and everyone copies Apple, even Microsoft Vista.

So, if you want the best hardware, buy Mac. If you insist on running Windows XP use Boot Camp or Parallel. If you want to run Vista without hardware conflicts on your computer, use a Mac.

Today's choice is based on hardware only and as a Windows consultant told me, there is a lot of junk out there.

It's not about platform any more, it's about hardware. Most of the requests for help on this board are Windows hardware problems. I have had almost zero problems on my MacBook Pro and on my Powerbook G4 17". Have you noticed how few posts there are about Mac problems?
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Walter
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PostPosted: Fri Jul 20, 2007 9:14 am    Post subject: Reply with quote

Actually, I've been quite surprised at the high number of Mac problems on this board. Higher than I would have anticipated given Apple's market- share of the desktop/laptop market. This is not a slap against Mac hardware or software (though I personally think you overstate their leadership in computers: to each their own).

I chalked up the higher than anticipated number of Mac problems to: 1) Higher than average interest by Mac users in EVDO technology. 2) Less than full support from EVDO vendors for the Mac platform. 3) A few quirks in the Max OS wrt EVDO cards. 4) Mac users are generally a bunch of whiners. (OK, OK, I'm just kidding with number 4 Laughing)

From what I've read lately, seems like most of the issues with Macs and EVDO are getting sorted out. That's a good thing.

As to iPhones, I don't really understand the emotions on either side. I personally don't have any interest in buying one, but it sounds like many users are very happy with theirs. Good for them. Plus, I see nothing but positive things coming from the increased competition and useability progress brought about by the introduction of the iPhone. Sounds like a win/win for everyone to me.
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Feefer
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PostPosted: Fri Jul 20, 2007 10:52 am    Post subject: Reply with quote

Like I predicted, a waste of breath, since boycott guy missed the point. Liberal "no questions asked" return policies are outdated, and encourage consumer excesses (like using a product for 5 years, a then bringing it back for a full refund. So why exactly should you outright BUY, when you could in essence borrow it for a few years?).
FWIW, my first iPhone had a fiddley dock connector, so I returned it for a replacement. I also upgraded to the 8 GB model, since I decided I'd like to have more space for videos, etc. No problem: I paid the price difference, and the Apple Store took care of me.

As an aside, my battery life has improved since day one. I suspect a few charge cycles are needed to get the battery fully- charged. Even with heavy use, I still will have 50% charge remaining at the end of the day.
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jfulmer
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PostPosted: Fri Jul 20, 2007 11:09 am    Post subject: Reply with quote

Feefer wrote:


No problem: I paid the price difference, and the Apple Store took care of me.

As an aside, my battery life has improved since day one. I suspect a few charge cycles are needed to get the battery fully- charged.


I've been an Apple customer for a few years, and they are one of the few technology companies that still do decent customer service (in my experience). They're not the cheapest company to deal with, but at least I can stay sane while talking to them.

And the charge thing... That's true of any lithium-ion battery system. You have to charge, run down to 50%, charge for 3-4 cycles before the battery holds 100% charge.

And, with li-ion batteries, you're much better off not discharging them below 50% on a regular basis. You supposedly get a much better lifetime on them that way.
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