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Booster antenna connection to Kyocera KPC 650

 
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GaryBushman
EVDO Newbie


Joined: 18 Oct 2006
Posts: 2

PostPosted: Wed Oct 18, 2006 9:35 am    Post subject: Booster antenna connection to Kyocera KPC 650 Reply with quote

I AM COMPLETLY CONFUSED.

Before considering buying the Booster Antenna for Kyocera KPC 650 I was trying to figure out which of the two ports to use with an external antenna so I wrote to Kyocera. (their manual said nothing about the second port)

Their reply:
Quote:
Thank you for contacting Kyocera-Wireless Technical Support. This email message is in response to your inquiry regarding the difference in the ports on your KPC650.

The port on the left side, the furthest from the installed antenna, is to be used with an external antenna if necessary. The port on the right side, which is closer to the installed antenna, is not to be used as it was designed for testing the card. The instructions with the card should explain what port to use as using the wrong port could damage the card and void the warranty.



http://www.evdoinfo.com/Tips/PC_5220/Kyocera_KPC650_Booster_Antenna_Tip_2005 0713479/ says:
Quote:

There are two ports to plug in the booster antenna.

The port on the Left (the black port) will give your receive gains. When you insert on the left port, you will actually have 3 receive antennas and the little "lift up" antenna remains your transmit antenna (so make sure it is up)>

When you insert an external antenna in the Right port (look closely it is white), it engages a plunger that disconnects BOTH internal antennas, so your single external antenna is used for both transmit and receive. This is the recommended use for the external antenna.


So I wrote back to Kyocera for clarification and got:
Quote:
Thank you for contacting Kyocera-Wireless Technical Support. This email message is in response to your inquiry regarding third party antennas for your KPC650.

We are sorry to hear about the difficulties you are experiencing with your phone, and appreciate the opportunity to assist you.

The port on the left is for use with any kind of external antenna devices. The port on the right is an antenna diversity port, and will not disable the normal antenna when in use, as the left does.

All supported antenna accessories connect to the left port. If the manufacturer of the third party device you are attempting to use indicates that you should connect it to the port on the right, that may be possible, but as it is not a supported device at all we cannot say yes or no with any certainty.

Please note that any damage caused by third party accessories will void the warranty.


So now I have two completely opposite explanations of the ports.

#1 From EVDOinfo.com says "the Right port (look closely it is white), it engages a plunger that disconnects BOTH internal antennas, so your single external antenna is used for both transmit and receive. This is the recommended use for the external antenna."

#2 From Kyocera says "The port on the left is for use with any kind of external antenna devices. The port on the right is an antenna diversity port, and will not disable the normal antenna when in use, as the left does. "

Also Wilson antennas Kyocera Passport 1xEV-DO KPC650 PC Card to Wilson Cellular Cell Phone Antenna Adapter Cable Product Part #: 357014 says to use the right (white) port.

So WHO is right? Kyocera or the makers of the external antennas?

The reason I even question Kyocera is I'm getting replies from tech support grunts who have also given me two different explanations of the ports. One guy said the right port was for testing only Sad so I worry he is not able to tell his ____ from a hole in the ground.


If I plug into the right (white) port will I actualy void my warranty?
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Scott
EVDO Junkie


Joined: 18 Jul 2005
Posts: 530
Location: Central Coast of California

PostPosted: Wed Oct 18, 2006 10:32 am    Post subject: Reply with quote

Hi,

We've had hundreds of customers plug into the right port on the Kyocera KPC650 (facing end of card, most nearest the flip-up antenna base, one with white insulator). So far NO voided warranties. Very Happy

(NOTE: if you DO damage EITHER port, by shearing/lifting the tiny connector off of the circuit board, Kyocera will consider this misuse/abuse/neglect and NOT honor you warranty)

Some explanation (and theorizing):

The left/black port only increases receive power.

The right/white port increases both receive and transmit power.

Testing whether either little port has a switch to defeat the on-board antennas is sort of tough. I do know that KPC650s with damaged ports (either side, sheared/lifted off circuit board) have the net effect of disabling the on-board antennas. So either the ports are in series OR they both have defeat switches.

What we do know is this:

Plug into the left/black port and receive power is increased and typically so are download speeds. Yet have a look at upload speeds. In fact, if you are really signal challenged, you may not even be able to authenticate on the network.

Now plug into the right/white port. Typically the same receive power and download speeds, BUT now your upload speed is usually increased (and you can 'log on' in more remote areas).

I take that to infer that TRANSMIT power is increased. Note that the signal indicator in your VZAccess Manager interface (either the 'bars' or the RSSI dBm level indicator found on the Windows version) gives you a reading of RECEIVE power, not transmit power.

The ports are each keyed, differently in fact: one on the top-left, one on the top-right. Adapter cables sold by Kyocera are (were?) keyed to only fit in the left/black port. You *could* force the connector into the right/white port, but may eventually break the internal connector. Let's just say that a razorblade is a tool that can help here, wink-wink, nudge-nudge (cut the corner off the offending connector).

Why would Kyocera tell you NOT to use the port that boosts transmit power?

One theory is that because the FCC has strict limits on SAR and transmit power allowed by consumer radio devices, Kyocera is covering their *ss by telling you to attach to a port that only increases RECEIVE power. Hardly any big conspiracy.
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GaryBushman
EVDO Newbie


Joined: 18 Oct 2006
Posts: 2

PostPosted: Wed Oct 18, 2006 10:56 am    Post subject: Reply with quote

Thank you Scott for the speedy reply.

I suspected I was getting people at Kyocera-Wireless Technical Support who did not know the "whole story" because I received 2 distinctly different answers. I guess that's what they get for farming out their support to companies who hire low paid "read it from the screen but don't actually expect them to know what they are even talking about help"

Verizon was worse. They simply said "duh we don't know. Ask Kyocera"

Where as the resellers of external antennas all seem to be on the same page.

This is not the first time a manufacturers "Technical Support" has sent me confusing answers Confused

By the way I love the forum, lots of great info here.
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doggie
EVDO Fledgling


Joined: 05 Dec 2006
Posts: 24

PostPosted: Sun Jun 10, 2007 10:08 pm    Post subject: Kyocera 650 Antenna Port Reply with quote

Hello. I have had a multitude of cards over the years and just ordered a Kyocera 650. I will want to use an external antenna and I also have a multitude of those along with several adapters.
My question is, what type of port is it? Do I need "THE Special" proprietary adapter made for this card? I have a couple adapters that worked with Sierra cards.
Any help will be appreciated.
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uruiamme
EVDO Fledgling


Joined: 21 Jun 2007
Posts: 15
Location: Alltel network, unfortunately

PostPosted: Thu Aug 02, 2007 4:13 pm    Post subject: KPC650 pigtail adapter Reply with quote

Quote:
My question is, what type of port is it? Do I need "THE Special" proprietary adapter made for this card? I have a couple adapters that worked with Sierra cards.

Doggie man: Did your old adapter work?

Where do you get an adapter to work with the KPC650? I have this card, plus I have an omni cellular antenna I use with a phone sometimes. It has a pigtail for a phone, but if I can get one to fit the card, I will be in business.
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josesillo
EVDO Newbie


Joined: 05 Mar 2008
Posts: 1

PostPosted: Wed Mar 05, 2008 10:20 pm    Post subject: Reply with quote

hello great people from the evdo forums :lol: , i live in venezuela, and i use a KPC650, i've been looking for an external antenna for my aircard but haven't found it, is there a way to have it homemade, or is there any other antenna that would fit in my card, appreciate any replies, thanx
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