Sprint Air Card Using Microsoft Outlook HELP!!

AirFlow · EVDO Fledgling Joined: 11 Jun 2006 Posts: 20

I have just spent 75 minutes holding for tech support 3 times and searching the net and can't find my answer!

I just bought a new laptop and the MerlinS620 Sprint Air Card. I'm using Microsoft Outlook for emailing. I have Optimum Online Account and email addresses.

I cannot recieve any emails and dont know if they're actually being sent! It leaves the outbox but I don't get the test on the other end. When I go to test the email through account information, it all goes through successfully but when I compose and send an email, it's not recieved on the other end.

For Incoming main server (Pop3) I have mail.optonline.net
For Outgoing mail server (SMTP) I have smtp.sprintpcs.com

What am I missing?? Thanks guys!

AirFlow · EVDO Fledgling Joined: 11 Jun 2006 Posts: 20

Ok, I'm getting closer. I just got a message back from System Administrator saying "530 5.7.1 Relaying not allowed: "

btinc · EVDO User Joined: 03 Nov 2005 Posts: 42

I have no problem using Outlook, boy but i can't tell you what you are doing wrong. However it does work

AirFlow · EVDO Fledgling Joined: 11 Jun 2006 Posts: 20

btinc, when you setup outlook, is your incoming and outgoing the same or different. What do you have in the outgoing?

Thats where my problem is. please go to "tool", "email accounts", "view or change existing email accounts", pick a name and click "change", what do you have in the "outgoing server"??

Thanks.

Michael · Posted: Tue Oct 03, 2006 8:21 pm Post subject:

Your ISP optonline.net requires something called SMTP Authentication, after you configure Outlook for SMTP Authentication, it will work fine.

Contact your ISP for directions (or search on Google and you will find many examples).
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AirFlow · EVDO Fledgling Joined: 11 Jun 2006 Posts: 20

GOT IT. Here's what happened:
It was definetly smtp.sprintpcs.com as outgoing mail server which I had. The Login name was wrong which they gave to me. lol

So from main outlook screen, I went in:

Tools
Email Accounts
View or Change existing email accounts
highlight a name, click Change
More Settings
Outgoing Server
Check "my outgoing server (SMTP) requires authentication
Check "log on using"
Fill out info
leave secure password unchecked
leave log onto incoming unchecked
Click ok
Click Next or Finish

That should do it. Hope that helps someone.

gbreisch.com

I used the same setup as I have always used in my Outlook with the same incoming server as before for example for my email addresses and incoming server like mail.gbreisch.com or pop.netzero.com but now use outgoing server on all accounts as smtp.sprintpcs.com then a special step different than before – go to more settings then select the tab for outgoing server then check “My outgoing server (SMTP) requires authentication” Then check the “Log on using” circle and then you have to put the sprint User Name and Sprint Password in that you either know or have to get from Sprint – I waited for help from 1:55 AM to 2:35 AM and got a real sharp support guy online to help me and let me pick a separate user name and password to the email setup gateway for this setup. Of course you want to check the “Remember password” and that is all to get it going.
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POSITIVELY GARY

zlatan24 · EVDO Newbie Joined: 30 Jun 2009 Posts: 1

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verizonrocks · EVDO Junkie Joined: 12 Dec 2008 Posts: 155

Check the help section for you provider, I went ahead and posted some info that might help

http://optimum.custhelp.com/cgi-bin/optimum.cfg/php/enduser/std_adp.php?p_faqid=1634&p_created=1124477437&p_sid=2WHbRfCj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9OCw4JnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1zbXRw&p_li=&p_topview=1

My E-Mail Address Uses @optimum.net
POP3 Server (Incoming): mail.optimum.net
SMTP Server (Outgoing): mail.optimum.net