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Sprint: Incorrect login information?

 
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jspath
EVDO Newbie


Joined: 14 Aug 2006
Posts: 2
PostPosted: Mon Aug 14, 2006 12:48 pm    Post subject: Sprint: Incorrect login information? Reply with quote
I have an A900 and just downloaded the Sprint Connection Manager. I am able to connect to the phone via Bluetooth, but unable to use the phone to connect to the internet.

When I try to connect, I get the following error:
Quote:
Your User Name and/or Password may be incorrect. Please click Update Data Profile.

If this problem persists, contact Sprint at 1-888-211-4727.

(Error 67)


I tried updating my profile, but nothing seems to happen? Whenver I try to update my profile, it says "Connecting...", and then I end up back at the phone's default splash screen. Is this expected behavior?

I have the "Sprint Power Vision Ultimate Pack" so I assumed that would be able to do this. Does anyone have any info on this?

Thanks!
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jspath
EVDO Newbie


Joined: 14 Aug 2006
Posts: 2
PostPosted: Mon Aug 14, 2006 1:27 pm    Post subject: Reply with quote
I also have a secondary question. Let's say I call Sprint to talk to them about this issue... what are the chances that the support person I talk to will have any idea what I am talking about? I've had some bad experiences trying to ask Sprint complicated questions... Very Happy Crying or Very sad
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