Sprint EVDO - PC5740 - Connection Dropping every 3:15 min

somu76 · EVDO Newbie Joined: 19 Jun 2006 Posts: 3

Hi,
Has anyone experienced this behaviour? I am seeing the following connection failures in my log.. the service keeps dropping every 3:15 - 3:20 minutes almost like clockwork.. Any setting that I need to worry about?

6/19/2006 7:54:24 PM <username> Sprint PCS Vision
6/19/2006 7:51:09 PM <username> Sprint PCS Vision
6/19/2006 7:47:54 PM <username> Sprint PCS Vision
6/19/2006 7:44:36 PM <username> Sprint PCS Vision
6/19/2006 7:41:15 PM <username> Sprint PCS Vision
6/19/2006 7:38:00 PM <username> Sprint PCS Vision
6/19/2006 7:34:45 PM <username> Sprint PCS Vision
6/19/2006 7:31:30 PM <username> Sprint PCS Vision
6/19/2006 7:28:09 PM <username> Sprint PCS Vision
6/19/2006 7:24:54 PM <username> Sprint PCS Vision
6/19/2006 7:21:39 PM <username> Sprint PCS Vision
6/19/2006 7:18:18 PM <username> Sprint PCS Vision
6/19/2006 7:15:03 PM <username> Sprint PCS Vision
6/19/2006 7:11:45 PM <username> Sprint PCS Vision
6/19/2006 7:08:24 PM <username> Sprint PCS Vision
6/19/2006 7:05:09 PM <username> Sprint PCS Vision
6/19/2006 7:01:54 PM <username> Sprint PCS Vision
6/19/2006 6:58:39 PM <username> Sprint PCS Vision

The signal bar stays at the max all the time and this was when I wasn't even moving the laptop.. just set it on the desk..

Let me know if you have any ideas as this is getting really tiresome..

Thanks,
S.

MaximumSignal · Posted: Mon Jun 19, 2006 6:29 pm Post subject:

Sounds like a bad card to me or issues at the tower you are connected to . Have you contacted Sprint . If not do so . A lot of times the carrier does not realize a tower issue unless it is reported.

somu76 · EVDO Newbie Joined: 19 Jun 2006 Posts: 3

Thanks much. Does anyone have a number for the tech support for the EVDO cards? or is it just the customer service number that we call here?

MaximumSignal · Posted: Mon Jun 19, 2006 6:47 pm Post subject:

xenophon · EVDO Addict Joined: 30 Aug 2005 Posts: 2003

Do you have Wifi or Ethernet active? Windows will disconnect EVDO if either of those are present. If so, try turning off Wifi or unplugging ethernet and see if the problem goes away.