Compaq Presario r4100 and Kyocera KPC650- NO

lola99 · EVDO Newbie Joined: 24 May 2006 Posts: 2 Location: Calgary

Getting blue screen of death. Physical memory dump.
After that get the Microsoft Online Crash analysis error page:
Error caused by a device driver.
No solution as of yet.
Will try removing the driver and reinstalling it. Look for updates also.
On Telus network.

Thanx.

RVRoadie · EVDO Fledgling Joined: 27 Dec 2005 Posts: 22

What processor do you have, AMD or Intel?

lola99 · EVDO Newbie Joined: 24 May 2006 Posts: 2 Location: Calgary

Thanks for replying.

It is Intel.

Tried reloading software and still same problem.

Blue screen of death and kernel errors now.

sam1 · EVDO Newbie Joined: 11 Jun 2006 Posts: 3

hi all. i'm having the same problem. i have a compaq pressario r4000. i have tried every thing with no success. i have an amd processor if that makes any difference. i even tried a hot fix from microsoft. of course it didn't work. i checked with kyocera they are not aware of this problem ???? if anyone has any ideas would appreciate all the help i can get.

Craig Hildebrandt · EVDO Fledgling Joined: 18 Sep 2006 Posts: 12

Please refer to this HP customer advisory and advise if this solves your blue screen issues.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00774301

For the Softpaqs that are not released yet, they are anticipated to get posted in the next 7 - 14 days.

Craig Hildebrandt · EVDO Fledgling Joined: 18 Sep 2006 Posts: 12

All softpaqs are available now so just refer to this link.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00774301
Make sure you remove your EVDO card and reboot before you flash your BIOS as you don't want to blue screen during the critical part of the firmware upgrade process. Smile

Thanks,
Craig Hildebrandt

jayf1965 · EVDO Newbie Joined: 01 Oct 2007 Posts: 3

Criag,
is absolutly right. The bios up date will be the fix. It worked for me. It wprked for me after trying every thing then I just updated everything, the bios is what worked.

Best of luck.
jayf1965..