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KR1 Rebate denied - Resolved

 
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ljnelson109
EVDO Fledgling


Joined: 22 Nov 2005
Posts: 19

PostPosted: Wed Mar 22, 2006 8:45 pm    Post subject: KR1 Rebate denied - Resolved Reply with quote

Has anyone actually received the KR1 rebate from a previously purchased KPC-650? I purchased my KPC-650 in November 2005. I just checked the web-rebate link and got a message that says:

Purchase was made outside of the qualifying period

And that a non-compliance letter will be mailed. I was told that the purchase date of the 650 was not limited to the 1/26 to 4/1 time frame.

Any suggestions?

Thanks,

Lee


Last edited by ljnelson109 on Fri Mar 31, 2006 4:05 pm; edited 1 time in total
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visortgw
EVDO User


Joined: 28 Oct 2005
Posts: 67

PostPosted: Wed Mar 22, 2006 9:04 pm    Post subject: Re: Rebate denied Reply with quote

ljnelson109 wrote:
Has anyone actually received the KR1 rebate from a previously purchased KPC-650? I purchased my KPC-650 in November 2005. I just checked the web-rebate link and got a message that says:

Purchase was made outside of the qualifying period

And that a non-compliance letter will be mailed. I was told that the purchase date of the 650 was not limited to the 1/26 to 4/1 time frame.

Any suggestions?

Thanks,

Lee


Yes, I received my rebate this past Saturday -- I purchased the KPC650 in September. It is clear to me that web-rebates.com (the third-party company that handles the rebates for Kyocera) is clueless. I had to contact Kyocera directly in order to even find my rebate. After five weeks, there was no record of my submission -- the web-rebates.com people told me to wait (and wait and wait...).

PM me if you want the name and phone number of the person from Kyocera who assisted me.
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billylam
EVDO Newbie


Joined: 23 Mar 2006
Posts: 1

PostPosted: Thu Mar 23, 2006 4:06 am    Post subject: New To Kyocera KR1 Reply with quote

Hi everyone...I am just doing my research on different types of wireless broadband routers. I have read some of the posted messages and it seems like the Kyocera KR1 is now available. Can anyone tell me where to buy one? Also, how is the Kyocera PC card and the router performing? I am comparing it with the Junxion. Any info is much appreciated.
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PSEVDOU
EVDO User


Joined: 13 Apr 2005
Posts: 69
Location: San Francisco Bay Area

PostPosted: Thu Mar 23, 2006 10:29 am    Post subject: Reply with quote

I have been using a KR1 with a Sprint S620 for about 2 months and I am very pleased with it.

There are 2 primary sources for the KR1:

- http://www.booster-antenna.com (the company associated with this forum)
- http://store.kyocera-wireless.com

If you need a ruggedized EVDO router, check out www.digi.com and look for the Connect Port Wan product. So far this is only certified for Sprint.
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Michael
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Joined: 13 Jan 2005
Posts: 5026
Location: Cary, IL

PostPosted: Thu Mar 23, 2006 12:20 pm    Post subject: Reply with quote

Lee,

Can you email (or private message) me your contact info (do not post here) and I will forward to Kyocera.

I sent this thread to Kyocera and they confirmed the rebate department messed up and they wanted to make sure yours was fixed.

- Michael
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Michael
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Joined: 13 Jan 2005
Posts: 5026
Location: Cary, IL

PostPosted: Fri Mar 24, 2006 11:21 am    Post subject: Reply with quote

Lee,

I received your info via private email and it has been forwarded to Kyocera. Please report back here, after you have been contacted (or it has been resolved).
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ljnelson109
EVDO Fledgling


Joined: 22 Nov 2005
Posts: 19

PostPosted: Fri Mar 24, 2006 8:22 pm    Post subject: Reply with quote

You got it, Michael. Thanks for your help!
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ljnelson109
EVDO Fledgling


Joined: 22 Nov 2005
Posts: 19

PostPosted: Fri Mar 31, 2006 4:04 pm    Post subject: Reply with quote

As usual- Michael is connected. I received my rebate check today! Thanks again Michael.

Lee
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Michael
Site Admin


Joined: 13 Jan 2005
Posts: 5026
Location: Cary, IL

PostPosted: Sat Apr 01, 2006 10:26 am    Post subject: Reply with quote

Glad to be of help.

If anyone gets that letter AND you bought the KR1 from us, email or via private email, send your name, address,city,state,zip,email,phone and we will help.
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tz1
EVDO Junkie


Joined: 29 Sep 2005
Posts: 427
Location: http://kr1gps.dyndns.org:8888/

PostPosted: Fri Apr 28, 2006 1:14 pm    Post subject: Reply with quote

My rebate was just rejected, and I've been on hold for 30 minutes.

They say it was purchased outside of the date window, but apparently they used the KPC650 date (last november) as the date of purchase for the KR1 and the postmark of 2/11/6.

The company says they can't do anything unless I find all the paperwork and resubmit it.

HELP!
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Michael
Site Admin


Joined: 13 Jan 2005
Posts: 5026
Location: Cary, IL

PostPosted: Fri Apr 28, 2006 1:20 pm    Post subject: Reply with quote

Hey TZ1,

Via email or Private Email, send me the name/address/city/state/zip that you used for the Rebate form and I will pass it on to the people in charge at Kyocera.
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Michael
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Joined: 13 Jan 2005
Posts: 5026
Location: Cary, IL

PostPosted: Wed May 17, 2006 9:01 am    Post subject: Reply with quote

Hello,

We have heard of another getting denied.

If you got the KR1 from us and get this letter, send a private message with the following:

Name
Address
City
State
Zip
Phone
Email

And we will help.
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