Kyocera KR1 Support Information - CURRENT ISSUES

Michael · Last edited by Michael on Sun Apr 15, 2007 7:40 pm; edited 7 times in total

If you have any problems with your Kyocera K1, here is the D-Link/Kyocera Support line:

888-351-5353

If you purchased your router directly from us, you can also contact us at:

847-462-4004 or email support@booster-antenna.com (be sure to include your full name/company or Invoice number with your email).

We only support those that bought from us, so please have your order number or name, so we can confirm that you are a customer.

Before calling, you might want to look up here in the KR1 Forums, to see if the answer to your question is already answered (it probably is) and you probably will get more accurate and up-to-date information vs. calling the D-Link support line. Many people have called and were told their router or card needs to be replaced, but that is NOT TRUE. Reading the threads in this forum, will give you correct and accurate information.
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Michael · Posted: Sat Feb 11, 2006 10:30 am Post subject: Current Kyocera KR1 Issues

If you have a Novatel V620 or Merlin S620 and cannot get your card to work with the Kyocera KR1, read this thread:

Kyocera KR1 and Novatel V620 / Merlin S620 Seating Problem - FIXED 3/15/06

Also, with original firmware of KR1, there is a bug with the Setup Wizard, it will not complete. If you need to change a password or name of router, just log in and do it manually, vs. using the Setup Wizard (until a new firmware is available).

Kyocera KR1 Setup Wizard Problem - FIXED 3/15/06

PC5740 and KR1 Slowdown - FIXED 7/19/06

Kyocera KR1 & Merlin S720 Performance Issues - FIXED 12/15/06 RK1008

Current Known Issues

Kyocera KR1 & VPN Issues

Kyocera KR1 & PC5220

Kyocera KR1 Not Compatible with Sierra AirCard 595 Rev A

Kyocera KR1 is Not Compatible with Pantech PX-500 Rev A - FIXED 5/4/06

For a complete Router Comparison, see:

http://www.evdoinfo.com/customer_support/EVDO_Routers/
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