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Verizon Wireless Closes 5 Call Centers/Consolidate 7 others

 
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dario
3Gstore Employee


Joined: 03 Jan 2008
Posts: 416
Location: Tampa Bay Florida

PostPosted: Mon Feb 17, 2014 3:06 pm    Post subject: Verizon Wireless Closes 5 Call Centers/Consolidate 7 others Reply with quote

Verizon Wireless is closing five of its customer-service call centers in the U.S. and consolidating seven others in a move that will affect about 5,200 workers.

Verizon Wireless will close its call center in Irvine California in May, a move that will affect 1,075 employees. It will also close two in Pennsylvania and one each in Ohio and Connecticut. The closures will affect 3,000 employees.

About 2,200 employees at seven call centers across the country will be shuffled around. Among the call centers that will be consolidated is one in Folsom, Calif. The 275 customer service employees there will be transferred to the call center in nearby Rancho Cordova, Calif.
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petehann38635
EVDO Newbie


Joined: 03 Jan 2014
Posts: 3

PostPosted: Tue Feb 18, 2014 8:21 am    Post subject: Reply with quote

Wonder how many of those jobs are headed for India?
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mc1lean
EVDO Heavy User


Joined: 29 Dec 2007
Posts: 136

PostPosted: Tue Feb 18, 2014 11:03 am    Post subject: Reply with quote

Evil or Very Mad

I'm Sure that will improve their already stellar customer service.
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