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Huawei UMG1831 and UMG366 and MBR95 issues.

 
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rybshik
EVDO Fledgling


Joined: 24 Sep 2009
Posts: 24

PostPosted: Tue Jul 16, 2013 2:08 pm    Post subject: Huawei UMG1831 and UMG366 and MBR95 issues. Reply with quote

4G Huawei modems UMG1831 and UMG366 (T-mobile) are listed as compatible with MBR95. They do work with MBR95 and somehow connect to T-mobile, but have limited functionality (for example, do not report connection type and signal strength) and, worse of all, disconnect frequently and regularly.
WAN Type: Modem
Connection Type: Not Reported
Connected Time: 0:04:34
IP Address: 30.242.123.130
Gateway: 10.64.64.64
DNS Servers: 10.177.0.34, 10.168.189.116

The same modems work fine on my Windows XP machine with T-mobile connection manager and a generic Huawei Mobile Partner connection manager.

MBR95 Firmware Version: 4.3.2

I have also attached MBR95 Status / System log file in the follow up posting below.


Last edited by rybshik on Tue Jul 16, 2013 2:41 pm; edited 4 times in total
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rybshik
EVDO Fledgling


Joined: 24 Sep 2009
Posts: 24

PostPosted: Tue Jul 16, 2013 2:13 pm    Post subject: routerlog.txt Reply with quote

Firmware Type: RELEASE
Firmware Version: 4.3.2
Product Name: MBR95

Tue Jul 16 14:54:44 2013|INFO|WAN:cf1826eb|Connection Type: Not Reported
Tue Jul 16 14:54:44 2013|INFO|WAN:cf1826eb|connecting -> connected
Tue Jul 16 14:54:44 2013|INFO|WAN:cf1826eb.PPP|Connected
Tue Jul 16 14:54:44 2013|INFO|pppd[498]|secondary DNS address 10.168.189.116
Tue Jul 16 14:54:44 2013|INFO|pppd[498]|primary DNS address 10.177.0.34
Tue Jul 16 14:54:44 2013|INFO|pppd[498]|remote IP address 10.64.64.64
Tue Jul 16 14:54:44 2013|INFO|pppd[498]|local IP address 30.242.123.130
Tue Jul 16 14:54:44 2013|WARNING|pppd[498]|Could not determine remote IP address: defaulting to 10.64.64.64
Tue Jul 16 14:54:44 2013|INFO|logsys|Last message repeated 1 times.
Tue Jul 16 14:54:41 2013|INFO|pppd[498]|CHAP authentication succeeded
Tue Jul 16 14:54:41 2013|INFO|pppd[498]|Connect: ppp0 <--> /dev/ttyCP0
Tue Jul 16 14:54:41 2013|INFO|pppd[498]|Using interface ppp0
Tue Jul 16 14:54:41 2013|INFO|pppd[498]|pppd 2.4.5 started by root, uid 0
Tue Jul 16 14:54:41 2013|INFO|WAN:cf1826eb.PPP|Starting PPPD
Tue Jul 16 14:54:41 2013|INFO|WAN:cf1826eb.CPPM|Connected
Tue Jul 16 14:54:41 2013|INFO|WAN:cf1826eb.CPPM|state=connecting result=ok
Tue Jul 16 14:54:41 2013|INFO|WAN:cf1826eb|Connect Event: ok
Tue Jul 16 14:54:40 2013|INFO|WAN:cf1826eb|signal UMG366 on port usb1: %
Tue Jul 16 14:54:40 2013|INFO|WAN:cf1826eb|disconnected -> connecting
Tue Jul 16 14:54:40 2013|INFO|WAN:cf1826eb|WanDevMixIn:Starting
Tue Jul 16 14:54:39 2013|INFO|WAN:cf1826eb|signal UMG366 on port usb1: unknown%
Tue Jul 16 14:53:57 2013|INFO|WAN:cf1826eb|Plug event: ok
Tue Jul 16 14:53:57 2013|INFO|wanmgr|Removed device: Network device: (type: modem, link: <Link None, ifindex: 0>, uid: cf1826eb)
Tue Jul 16 14:53:57 2013|INFO|wanmgr|Removing orphan: Network device: (type: modem, link: <Link None, ifindex: 0>, uid: cf1826eb)
Tue Jul 16 14:53:56 2013|INFO|WAN:cf1826eb|disconnecting -> disconnected
Tue Jul 16 14:53:56 2013|INFO|pppd[412]|Exit.
Tue Jul 16 14:53:56 2013|INFO|pppd[412]|Modem hangup
Tue Jul 16 14:53:55 2013|INFO|pppd[412]|Connection terminated.
Tue Jul 16 14:53:53 2013|INFO|kernel|usbcore: registered new interface driver cpusb3
Tue Jul 16 14:53:53 2013|INFO|kernel|sd 2:0:0:0: [sda] Attached SCSI removable disk
Tue Jul 16 14:53:52 2013|INFO|kernel|scsi 2:0:0:0: Direct-Access HUAWEI TF CARD Storage PQ: 0 ANSI: 2
Tue Jul 16 14:53:52 2013|INFO|pppd[412]|Sent 27556 bytes, received 41296 bytes.
Tue Jul 16 14:53:52 2013|INFO|pppd[412]|Connect time 3.6 minutes.
Tue Jul 16 14:53:52 2013|INFO|pppd[412]|Terminating on signal 15
Tue Jul 16 14:53:52 2013|INFO|WAN:cf1826eb.PPP|Stopping PPPD
Tue Jul 16 14:53:52 2013|INFO|WAN:cf1826eb|connected -> disconnecting
Tue Jul 16 14:53:52 2013|INFO|WAN:cf1826eb|Unplugged
Tue Jul 16 14:53:52 2013|INFO|kernel|usbcore: deregistering interface driver cpusb2
Tue Jul 16 14:53:51 2013|INFO|kernel|scsi2 : usb-storage 2-1:1.4
Tue Jul 16 14:53:51 2013|INFO|kernel|usb 2-1: not running at top speed; connect to a high speed hub
Tue Jul 16 14:53:51 2013|INFO|kernel|usb 2-1: new full speed USB device number 2 using rt3xxx-ohci
Tue Jul 16 14:53:50 2013|INFO|kernel|usb 1-1: new high speed USB device number 4 using rt3xxx-ehci
Tue Jul 16 14:53:50 2013|WARNING|kernel|Device with id:2 unplugged
Tue Jul 16 14:53:50 2013|INFO|kernel|usb 1-1: USB disconnect, device number 3
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cradlepoint-scott
Vendor


Joined: 19 Aug 2008
Posts: 295

PostPosted: Wed Jul 17, 2013 2:33 pm    Post subject: Reply with quote

Would you mind get us a long log that shows the modem disconnects occurring? Out of all the issues you have reported that is the most troubling.
When you test it in your WinXP machine, is it in the exact place as the router?
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rybshik
EVDO Fledgling


Joined: 24 Sep 2009
Posts: 24

PostPosted: Thu Jul 18, 2013 8:01 pm    Post subject: Reply with quote

cradlepoint-scott wrote:
...
I am afraid the issue is because the MBR95 firmware does not fully/properly support Huawei UMG1831 and UMG366 (T-mobile). Has CradlePoint actually tested UMG1831 and UMG366 (T-mobile)?
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cradlepoint-scott
Vendor


Joined: 19 Aug 2008
Posts: 295

PostPosted: Fri Jul 19, 2013 9:06 am    Post subject: Reply with quote

rybshik wrote:
cradlepoint-scott wrote:
...
I am afraid the issue is because the MBR95 firmware does not fully/properly support Huawei UMG1831 and UMG366 (T-mobile). Has CradlePoint actually tested UMG1831 and UMG366 (T-mobile)?


They don't get put on the supported list unless they are tested.
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rybshik
EVDO Fledgling


Joined: 24 Sep 2009
Posts: 24

PostPosted: Fri Jul 19, 2013 2:40 pm    Post subject: Reply with quote

cradlepoint-scott wrote:
They don't get put on the supported list unless they are tested.
I have used several other modems with CTR350 and MBR95 and had no issues. The compatibility problems are only with newer Huawei UMG366 and UMG1831. As I said, the do work, but clearly there is some mismatching between the modems and MBR95 unit.
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