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Problems: HP Pavillion zv6170us and Verizon v620

 
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RVRoadie
EVDO Fledgling


Joined: 27 Dec 2005
Posts: 22

PostPosted: Tue Jan 10, 2006 10:13 am    Post subject: Problems: HP Pavillion zv6170us and Verizon v620 Reply with quote

I have been using the v620 since September, and am experiencing Windows Stop Errors caused by and Unknown Device Error. They average 4-5 per week, and can happen at any time, even when the computer is idle and not connected.

This past week I was on wi-fi, and had the v620 removed from the computer. I did not experience any errors during that period.

Anybody else see something similar?

I have contacted support at HP and Verizon, but nobody really wants to touch this problem.
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RVRoadie
EVDO Fledgling


Joined: 27 Dec 2005
Posts: 22

PostPosted: Mon Jan 30, 2006 4:36 pm    Post subject: Reply with quote

After discussions with Verizon, Novatel and HP, this problem appears to be resolved.

The fix was to do a "repair" on Windows XP. This process reinstalls WinXP from the WinXP installation CD, and takes about 45 min. It did seem to leave all installed software and settings intact. Have been running for 4 days now with no further problems.
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Gitman
EVDO Fledgling


Joined: 06 Nov 2005
Posts: 25

PostPosted: Mon Jan 30, 2006 11:53 pm    Post subject: Reply with quote

Hey,

I'v had an identical problem on me ZV6270US. Here is the thread:

http://www.evdoforums.com/viewtopic.php?p=7746#7746

Please, keep us posted as to whether or not your lappy keeps working without blue screens.

Thanks.
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