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Can faulty Mifi 2200 account for data overage?

 
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editor1
EVDO Heavy User


Joined: 26 Jan 2007
Posts: 135

PostPosted: Thu Oct 07, 2010 8:10 pm    Post subject: Can faulty Mifi 2200 account for data overage? Reply with quote

I use the Verizon Mifi 2200 and live in a rural area, and because of being used to slow speeds (I"m lucky to get 750 kbs download rate) we never stream media or play games. No automatic updates (Mac users, and no known auto update settings). Two adults use the internet here, not often at the same time. Internet is almost exclusively web browsing and email.

So when the overage came to almost 3 g, and the bill terrifying, I had a lengthy Verizon tech support call. The guy offered to replace my Mifi modem, with the idea that since no other behavior accounts for the overage, the modem could be involved. Anyone ever experience that? Could it be?
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Michael
Site Admin


Joined: 13 Jan 2005
Posts: 6208
Location: Cary, IL

PostPosted: Fri Oct 08, 2010 7:52 am    Post subject: Reply with quote

Macs can download updates without your permission - here is how to disable:

System Preferences -> Software Update -> uncheck "Download updates automatically

I cannot imagine a "MiFi going bad" and causing extensive usage, that sounds like complete BS that was offered by Verizon Tech Support.

Typically, this will be from auto updates, a virus running that is creating lots of bandwidth usage, unauthorized access (unlikely from a MiFi in a rural area, since MiFi Range is limited), downloading or streaming lots of content (you mention that you are not).
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editor1
EVDO Heavy User


Joined: 26 Jan 2007
Posts: 135

PostPosted: Fri Oct 08, 2010 1:06 pm    Post subject: Reply with quote

Agree about the BS, Michael. It turns out I wasn't completely clear about my own use: after that support call I checked the dates with the enormous MB usage and remembered that I had used video and voice Skype. I'm not a Skyper and didn't know about the excessive bandwidth it can take up, didn't realize it's streaming (duhhh). No more Skyping for me.

I got Verizon to forgive most of the overage. That seemed fair enough for my learning curve.
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Matt
3Gstore Employee


Joined: 02 Apr 2008
Posts: 1369

PostPosted: Fri Oct 08, 2010 1:18 pm    Post subject: Reply with quote

editor1 wrote:
Agree about the BS, Michael. It turns out I wasn't completely clear about my own use: after that support call I checked the dates with the enormous MB usage and remembered that I had used video and voice Skype. I'm not a Skyper and didn't know about the excessive bandwidth it can take up, didn't realize it's streaming (duhhh). No more Skyping for me.

I got Verizon to forgive most of the overage. That seemed fair enough for my learning curve.


If you're unsure of how much data a particular application uses check out article "What does 5GB Get Me?". We break down a lot of popular applications and services and give you an idea of how much you can use without going over.
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Helmar
EVDO Newbie


Joined: 02 Feb 2011
Posts: 9
Location: Olmpic Peninsula Washington State

PostPosted: Wed Feb 09, 2011 10:06 pm    Post subject: Excessive Pinging with MiFi 2200 Reply with quote

The more I am looking at my Verizon MiFi 2200, the less I am liking it.

Still looking for an answer for my other posts in Verizon and maybe even here, about the excessive usage in pinging or Sampling that it does.

We get 475MB (just checked it again to make sure) from Hughesnets below average service, Per month.

Our "Average Usage" will for the most part, "just" use up our 475MB from Hughesnet.

I have been testing this Verizon MiFi 2200 with a pay as you go, 1 Gig a month service.
I mean, 1 Gig is double what I get from Hughesnet...

We are only 7 days now into the testing with the MiFi and doing "Average Usage" just like always, we are 435.xxx MB already.

Its like What ??? How can this be???

I think something is screwy with Verizon's setup and programing of this MiFi 2200.
I mean, really, it should not be sampling or Pinging like it does as I have "Everything" turned off for auto updates, PLUS I am on a Static web page (our club) were Nothing is moving or changing.
Even my Email, i have to press, Get mail.

Something fishy here with the Big Telcos I think.... Crying or Very sad
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Matt
3Gstore Employee


Joined: 02 Apr 2008
Posts: 1369

PostPosted: Thu Feb 10, 2011 10:09 am    Post subject: Reply with quote

If 5GB isn't enough for you Verizon now offers a 10GB plan for $80/mo that your MiFi2200 would qualify for. This would push you closer to the threshold that Hughesnet is offering you on a higher end tier.
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Helmar
EVDO Newbie


Joined: 02 Feb 2011
Posts: 9
Location: Olmpic Peninsula Washington State

PostPosted: Thu Feb 10, 2011 10:34 am    Post subject: Reply with quote

Matt wrote:
If 5GB isn't enough for you Verizon now offers a 10GB plan for $80/mo that your MiFi2200 would qualify for. This would push you closer to the threshold that Hughesnet is offering you on a higher end tier.


I think you missed My point here.
This is too much like government waste. I think, but can't prove it yet, that the Verizon MiFi 2200 is wasteful with how its using the bandwidth.

This would solve Many Many problems I keep reading about not just on this forum but others as well.
Its about how amazed people are on how much bandwidth they need.

Now, they came up with yet another way to tell us why we use more bandwidth. Page visits, emails etc.

Sorry, I just see smoke and mirrors until I get a clear answer on Why the MiFi 2200 is so wasteful with its excessive pinging or sampling that it does.

No fooling, I have 475MB from Hughesnet and can go almost a Month under our Average usage.
8 days with the MiFi and I am at a half Gig of usage doing our Average Usage thing.......
Confused
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editor1
EVDO Heavy User


Joined: 26 Jan 2007
Posts: 135

PostPosted: Thu Feb 10, 2011 8:16 pm    Post subject: Reply with quote

Helmar wrote:

8 days with the MiFi and I am at a half Gig of usage doing our Average Usage thing.......
Confused


At this rate you're at about 2.5 G/mo. , so what's the problem? Also, the Mifi is probably notably faster than Hughesnet, therefore of course you'll rack up usage faster.
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Helmar
EVDO Newbie


Joined: 02 Feb 2011
Posts: 9
Location: Olmpic Peninsula Washington State

PostPosted: Thu Feb 10, 2011 10:00 pm    Post subject: Reply with quote

Yes, its is faster, almost over twice as fast.

I think found out what is going on with it anyway.
Seems as there is a class action law suit in the works for AT&T for this same thing going on with mine. They call it Phantom Data.

As far as the data package, well, its the same package, only delivered twice as fast.

The point is with me, its Waste at my expense. I should be able to use 1 Gig with No issues, but yet, I can't.

I think my next step is to see if any one has hacked the Novatel 2200.
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fdj92561
EVDO Newbie


Joined: 25 Feb 2007
Posts: 4

PostPosted: Fri Feb 18, 2011 7:21 pm    Post subject: Reply with quote

You can check your usage via your Verizon account page and see a list of usage at different times during the day/night. Check that against the history in your browser(s) and it might help figuring out where and when the data's being used. (And maybe even by whom!) Wink

Frank
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Helmar
EVDO Newbie


Joined: 02 Feb 2011
Posts: 9
Location: Olmpic Peninsula Washington State

PostPosted: Fri Feb 18, 2011 8:19 pm    Post subject: Phantom Data Usage Reply with quote

fdj92561 wrote:
You can check your usage via your Verizon account page and see a list of usage at different times during the day/night. Check that against the history in your browser(s) and it might help figuring out where and when the data's being used. (And maybe even by whom!) Wink

Frank


I have gone and looked at the VZAccess quite often.
Its almost like they increased the packet size but again, I can see it starting pinging something, somewhere which also shows up on the graph. I have not timed it but its looking like every so many seconds, it sends a ping to its host.

We are off Grid and I have proved it works only about 40 feet, On a good day.

AT&T is doing the same thing and its called Phantom Data in which some attorneys have a suit against them and going for a Class Action Suit...

I am going to follow the results of that suit as I can't get Anyone at Verizon to give me a straight answer.
Fact is, I get different answers from different people.
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