Not happy with 2.5.2 on the CTR350

bmillham

I upgraded last night, and am not happy so far...

My modem is an Alltel UM150. Everything was working fairly good before the upgrade, but I had the occasional problem with the 350 loosing contact with the modem, and having to power-cycle. This would happen maybe a few times a month, so wasn't a real big issue.

Since upgrading last night, I've had the problem happen twice. Recovery is a little easier, I can just unplug/plug the modem now.

Here's the log from when it happened last time:

SlyFerret · EVDO Junkie Joined: 19 Mar 2007 Posts: 167

I upgraded last night as well. In less than 24 hours, I've power cycled my router 3 times to get my connection back.

I turned off the aggressive reset feature. If that didn't fix it, I'm rolling back my firmware.

-SF

Michael · Posted: Sat Feb 27, 2010 6:37 pm Post subject:

I will have our tech department do some additional testing on the "aggressive reset feature".

Let us know your results as well.
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bmillham · Posted: Sat Feb 27, 2010 8:27 pm Post subject:

I had to unplug/replug the modem again today.

I've now turned off the Aggressive Reset and the Verify Connection options.

I'll let you know how it goes.

verizonrocks · EVDO Junkie Joined: 12 Dec 2008 Posts: 180

You know you guys can revert back to a previous version of firmware right?? Wink

SlyFerret · EVDO Junkie Joined: 19 Mar 2007 Posts: 167

I've had to power cycle it 5 times in the last 48 hours.

Even after turning off the aggressive reset feature, it doesn't seem to help.

I'm going to roll back to the older firmware.

-SF

bmillham · Posted: Sun Feb 28, 2010 8:32 pm Post subject:

bmillham · Posted: Sun Feb 28, 2010 8:33 pm Post subject:

The 350 just lost contact with the modem again.

Here's the log:

rusher · EVDO User Joined: 18 Dec 2008 Posts: 45

yeah this is happening to me aswell... thot it was something wrong on my end but I realized I updated yesterday

turned off Aggressive reset if it happens again I will just go back to a lower firmware version till this is "fixed"

Luka · Posted: Mon Mar 01, 2010 9:50 am Post subject:

Happening here, as well.

I had an especially difficult time getting online and staying on, this morning.

I think maybe the reason this 'fails', is that it turns the modem off, to do a forced reset. But the modem doesn't come back on.

For now, I also turned off aggressive reset.

But I have left the verify connection turned on. With 30 second timeout, and ping 8.8.8.8 on idle.

Michael · Posted: Mon Mar 01, 2010 10:34 am Post subject:

We have all of our tech guys testing the "Aggressive Reset" feature today and will add more info at the end of the day.
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bmillham · Posted: Mon Mar 01, 2010 8:44 pm Post subject:

It just happened again....

I'll be downgrading. What's the best version to run for the 350?

Aggressive reset and verify connection are both off.

SlyFerret · EVDO Junkie Joined: 19 Mar 2007 Posts: 167

I just rolled back to 2.5.0, which was working well for me last week, before I upgraded to 2.5.2.

-SF

wvbills · Posted: Tue Mar 02, 2010 6:03 am Post subject:

Glad I didn't install the new firmware.

Did Cradlepoint test this before they released it?
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ericb · EVDO Newbie Joined: 06 Jan 2010 Posts: 7

Same issue here. I've rolled back to 2.5.0.