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What the heck ?

 
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Luka
EVDO Junkie


Joined: 07 Mar 2007
Posts: 220
Location: Pacific Northwet

PostPosted: Mon Feb 15, 2010 11:22 pm    Post subject: What the heck ? Reply with quote

Ok, first of all, I am on a novatel usb760, with Verizon.

For the past week, if I have been connected at all, it has ONLY been the usb modem connected to the computer via a usb cable.

I just checked my data useage with Verizonwireless.

Just looking for whatever jumped out...

The first thing to jump out was data useage of 171 megs, yesterday afternoon, around three pm. (And several others that averaged around 19 megs apiece.)

I didn't remember any such download. So, I did a search of my entire computer.

I do NOT HAVE any files that equal 171 megs, (or anywhere near it), on my computer... that were placed there between the 13th, and today, (the 15th.).

There is no wifi capability with this thing, so no one was sitting outside, downloading.

No one has been in my house, but me, since last tuesday. And I know this, because I have not been outside it...

So just what body part is Verizon pulling that data useage info out of ???

Something else strange... This is a modem. NOT a phone. Yet it shows that I have 4 minutes 'peak airtime' useage as a phone.

What the heck ?
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Michael
Site Admin


Joined: 13 Jan 2005
Posts: 5628
Location: Cary, IL

PostPosted: Wed Feb 24, 2010 8:13 am    Post subject: Reply with quote

Did you ever call Verizon to complain / get more info (especially the 4 mins of peak airtime)?

Sounds like Verizon may have the wrong plan associated with your line of service.
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Luka
EVDO Junkie


Joined: 07 Mar 2007
Posts: 220
Location: Pacific Northwet

PostPosted: Tue Mar 09, 2010 1:05 pm    Post subject: Reply with quote

Michael wrote:
Did you ever call Verizon to complain / get more info (especially the 4 mins of peak airtime)?

Sounds like Verizon may have the wrong plan associated with your line of service.


Hi Michael.

I have asked them about this, and so far, no response.
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verizonrocks
EVDO Junkie


Joined: 12 Dec 2008
Posts: 180

PostPosted: Tue Mar 09, 2010 2:00 pm    Post subject: Re: What the heck ? Reply with quote

Luka wrote:
Ok, first of all, I am on a novatel usb760, with Verizon.

For the past week, if I have been connected at all, it has ONLY been the usb modem connected to the computer via a usb cable.

I just checked my data useage with Verizonwireless.

Just looking for whatever jumped out...

The first thing to jump out was data useage of 171 megs, yesterday afternoon, around three pm. (And several others that averaged around 19 megs apiece.)

I didn't remember any such download. So, I did a search of my entire computer.

I do NOT HAVE any files that equal 171 megs, (or anywhere near it), on my computer... that were placed there between the 13th, and today, (the 15th.).

There is no wifi capability with this thing, so no one was sitting outside, downloading.

No one has been in my house, but me, since last tuesday. And I know this, because I have not been outside it...

So just what body part is Verizon pulling that data useage info out of ???

Something else strange... This is a modem. NOT a phone. Yet it shows that I have 4 minutes 'peak airtime' useage as a phone.

What the heck ?


Not defending verizon but a little inside info, The cell towers have up to 30 days to relay usage information to the carrier for billing purposes. If a provider has a roaming agreement with other carriers and your traveling or even stationary but connecting to a different tower you can expect a delay on your usage.

It is also possible that something is wrong with the account.
Either way I would contact them.
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Winter_Harbor_Oyster
EVDO User


Joined: 09 Jul 2008
Posts: 60
Location: Onemo, VA

PostPosted: Tue Mar 09, 2010 4:10 pm    Post subject: Reply with quote

It's possible your computer was set to automatically download windows or other 3rd party updates, they could easily add up to 170 megs. The peak air time issue is a strange one.
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Luka
EVDO Junkie


Joined: 07 Mar 2007
Posts: 220
Location: Pacific Northwet

PostPosted: Tue Mar 09, 2010 5:23 pm    Post subject: Re: What the heck ? Reply with quote

verizonrocks wrote:


Not defending verizon but a little inside info, The cell towers have up to 30 days to relay usage information to the carrier for billing purposes. If a provider has a roaming agreement with other carriers and your traveling or even stationary but connecting to a different tower you can expect a delay on your usage.

It is also possible that something is wrong with the account.
Either way I would contact them.


My computer is stationary. On my desk, in my home.

The modem is hooked to an omni antenna and ctr350 router. All that is permanent and stationary, as well.

There is only one tower that I receive a signal from.

It is impossible to receive a signal from any other tower.
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Luka
EVDO Junkie


Joined: 07 Mar 2007
Posts: 220
Location: Pacific Northwet

PostPosted: Tue Mar 09, 2010 5:34 pm    Post subject: Reply with quote

Winter_Harbor_Oyster wrote:
It's possible your computer was set to automatically download windows or other 3rd party updates, they could easily add up to 170 megs. The peak air time issue is a strange one.


There is absolutely nothing on my computer that is allowed to auto-update.

Nothing is even allowed to automatically CHECK for updates.

I am a stickler about that.
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Maureen
Site Admin


Joined: 03 Sep 2008
Posts: 624
Location: San Diego, CA

PostPosted: Tue Mar 09, 2010 5:46 pm    Post subject: Reply with quote

Quote:
The modem is hooked to an omni antenna and ctr350 router. All that is permanent and stationary, as well.


Are you sure no one else was connecting to the router? Do you have it password-protected?
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Luka
EVDO Junkie


Joined: 07 Mar 2007
Posts: 220
Location: Pacific Northwet

PostPosted: Tue Mar 09, 2010 5:59 pm    Post subject: Reply with quote

Maureen wrote:
Quote:
The modem is hooked to an omni antenna and ctr350 router. All that is permanent and stationary, as well.


Are you sure no one else was connecting to the router? Do you have it password-protected?


The router is pasword protected.

But at the time in question, that is moot.

The modem was connected directly to the computer. Bypassing the router.

Either there is something wrong with the account on Verizon's side, or someone has managed to use the account from another location/device.

My money is on the account being screwed up on Verizon's side.

Nothing heinous. Just a screwup on their part.
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mclass55
EVDO Heavy User


Joined: 17 Feb 2007
Posts: 131

PostPosted: Tue Mar 09, 2010 6:05 pm    Post subject: Reply with quote

Luka wrote:
Winter_Harbor_Oyster wrote:
It's possible your computer was set to automatically download windows or other 3rd party updates, they could easily add up to 170 megs. The peak air time issue is a strange one.


There is absolutely nothing on my computer that is allowed to auto-update.

Nothing is even allowed to automatically CHECK for updates.

I am a stickler about that.

You can have a virus that goes online without you knowing it
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Torrey
3Gstore Employee


Joined: 09 May 2007
Posts: 648
Location: USA

PostPosted: Tue Mar 09, 2010 6:09 pm    Post subject: Reply with quote

It would be impossible for anyone to use your account if your device was connected directly to your computer, as your service is tied directly to the ESN on your device.
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Luka
EVDO Junkie


Joined: 07 Mar 2007
Posts: 220
Location: Pacific Northwet

PostPosted: Tue Mar 09, 2010 6:11 pm    Post subject: Reply with quote

mclass55 wrote:

You can have a virus that goes online without you knowing it


No virus.

No worms.

No trojan Horses.

No malware of any kind.
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Luka
EVDO Junkie


Joined: 07 Mar 2007
Posts: 220
Location: Pacific Northwet

PostPosted: Tue Mar 09, 2010 6:16 pm    Post subject: Reply with quote

Torrey wrote:
It would be impossible for anyone to use your account if your device was connected directly to your computer, as your service is tied directly to the ESN on your device.


Ergo: There must be a glitch on Verizon's end.

Smile
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