How to deactivate a used Compass 597 modem?

DeLaSol · EVDO Newbie Joined: 04 Nov 2009 Posts: 2

Hi. I recently bought a used Compass 597 off ebay and it finally arrived today. However, when I tried to activate the card with a new service, I was told the card hadn't been deactivated yet so I couldn't use it with my new service. How does the process of deactivating the card work? I don't think the previous account for the card is still active since it doesn't work when I plug it into my laptop. Is there anyway I can easily deactivate the card for reuse or does the previous account holder have to do it? Thank you.

Michael · Posted: Wed Nov 04, 2009 8:12 pm Post subject:

The previous account holder has to do it.

If the previous account holder had (or has) a balance on their account, usually the ESN will remain locked and in use until their isn't a balance on the account.
_________________
EVDO :: EVDO News :: EVDO Antennas :: Buy Verizon :: Buy Sprint :: EVDO Amplifier

DeLaSol · EVDO Newbie Joined: 04 Nov 2009 Posts: 2

Ok, thank you Michael. I've contacted the seller so hopefully he'll be able to help me deactivate it.