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Modem not Recognized

 
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wer61537
EVDO Newbie


Joined: 30 Sep 2009
Posts: 1
Location: Minneapolis, MN
PostPosted: Wed Sep 30, 2009 7:52 pm    Post subject: Modem not Recognized Reply with quote
Hi,

Setting up the USB760 Verizon modem has not gone well. The Verizon wizard does not recognize the modem. What I can check or do to get it installed. Nothing in the troubleshooting guide addresses the issue.

Cheers,

Bill
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ed
3Gstore Employee


Joined: 21 Jan 2009
Posts: 34
PostPosted: Mon Nov 02, 2009 5:09 pm    Post subject: Reply with quote
The Verizon U760 is a problematic modem to install sometimes. If you have had it or another novatel modem installed on the machine before it might be worthwhile to look and see if there is any Novatel software listed such as modem drivers in the add remove programs list and uninstall those then try setting up the modem again.
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