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Cradlepoint MBR1000 coverage

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bobditty
EVDO Fledgling


Joined: 01 Aug 2006
Posts: 17

PostPosted: Sat Jul 04, 2009 9:04 am    Post subject: Cradlepoint MBR1000 coverage Reply with quote

We have bought the Cradlepoint MBR1000 for our church in hopes it would reach most areas of our church. I am very disappointed in the reach of this router. In fact, we tested with two other G routers and the reached MUCH further then the cradlepoint. Any suggestions on increasing the reach on this or do you think we have a defective unit. I was hoping the G and N would reach much further. We have it on the G/N dual mode. Please help with any suggestions. Thank you!
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billarf
EVDO Heavy User


Joined: 21 May 2006
Posts: 135
Location: NY and Florida

PostPosted: Sat Jul 04, 2009 1:51 pm    Post subject: Reply with quote

A little more about the layout of the church and where the router is residing in the church would be helpful if you want feedback.
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expert007
EVDO Heavy User


Joined: 06 Nov 2006
Posts: 135

PostPosted: Sat Jul 04, 2009 9:35 pm    Post subject: Reply with quote

Very surprised that you're not happy with the coverage, I've been amazed at the range of the MBR1000 in N mode. Is the other side of the connection also N?
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bobditty
EVDO Fledgling


Joined: 01 Aug 2006
Posts: 17

PostPosted: Sun Jul 05, 2009 1:07 pm    Post subject: Reply with quote

I've connected with both G and N and the coverage was the same. Are there settings that anyone suggests that I can try to increase the range?
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bobditty
EVDO Fledgling


Joined: 01 Aug 2006
Posts: 17

PostPosted: Sun Jul 05, 2009 1:10 pm    Post subject: Reply with quote

As far as the layout, trying to get through to the sanctuary which is only about 30 feet from the router. I do go through several walls but then again my other router reaches it.
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bobditty
EVDO Fledgling


Joined: 01 Aug 2006
Posts: 17

PostPosted: Sun Jul 05, 2009 1:48 pm    Post subject: Reply with quote

Maybe I should look at a repeater. Anyone know of a repeater that works well with this router? Or other suggestions on router settings too.
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billarf
EVDO Heavy User


Joined: 21 May 2006
Posts: 135
Location: NY and Florida

PostPosted: Sun Jul 05, 2009 2:33 pm    Post subject: Reply with quote

You mention going through several walls, etc.... As I alluded to earlier the church layout is very likely the issue. Try placing the MBR1000 close to a window..... if the sanctuary is say a couple of rooms away and has a window you may see an improvement in reception in the sanctuary and other rooms with windows. Placement of the router in the church is critical. You may need to trial and error until you find a place for the router that allows for decent WiFi reception in the parts of the church you want reception in. Also, remember it takes two to tango so to speak. Could it be the laptop that is having the poor reception is the real problematic device?


Here are some other things to consider...
Minimize mirrors. All metallic surfaces reflect WiFi signals, including the thin metal layer found in most mirrors. Keep antennas as far away from power cords and other computer wires as possible. Those cords and wires can interfere with radio reception. Place the router higher off the floor. Keep wireless phones on a different channel then the router. Intercoms, baby monitors affect reception. Large furniture, walls, blocking signals. Keep laptop away from wall and hard surface as the WiFi antenna in a laptop is in the lid usually... Placement of router near a window is often a plus as mentioned earlier.


I know the MBR1000's that I have used had terrific range. Suggest you do some of the things mentioned to try to better your set-up before thinking about additional hardware.
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radworm
EVDO User


Joined: 04 May 2009
Posts: 31
Location: Indiana

PostPosted: Sun Jul 05, 2009 7:06 pm    Post subject: Reply with quote

It may also be that you have a bad router. My Cradlepoint MBR1000 router had awful range. I literally had to walk right up to it with my laptop to get "good" signal. My laptop was brand new and the guy I buy my hardware from has an n router too. He said the laptop was not the problem. I have a 5 year old linksys g router. I plugged it in an what do you know, excellent signal. I called the 3gstore and they got me setup with Cradlepoint to get a new router since it was still under warranty. It is supposed to arrive tomorrow.
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JGriggs
EVDO User


Joined: 04 Dec 2006
Posts: 93
Location: North Central Indiana

PostPosted: Sun Jul 05, 2009 7:56 pm    Post subject: Reply with quote

How about possible interference from other routers?
Can you take yours offline and scan the channels to see if someone else is in the same or adjacent channel?
From your description, this shouldn't be, but it's also a simple check.
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Michael
Site Admin


Joined: 13 Jan 2005
Posts: 6208
Location: Cary, IL

PostPosted: Sun Jul 05, 2009 8:33 pm    Post subject: Reply with quote

bobditty,

If you got your MBR1000 from 3Gstore.com, give our tech department a call (Mon - Fri 9am - 7pm CST - 866-3GSTORE x3), I am sure they can help you get things working.
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bobditty
EVDO Fledgling


Joined: 01 Aug 2006
Posts: 17

PostPosted: Tue Jul 07, 2009 8:05 pm    Post subject: Reply with quote

Thanks all. I called the support line and they are going to send me another one so hopefully that one will work better. We'll see.
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bobditty
EVDO Fledgling


Joined: 01 Aug 2006
Posts: 17

PostPosted: Thu Jul 16, 2009 9:46 am    Post subject: Reply with quote

Argh. New router had same exact range as old. About half the range of my Dlink dir-655 N router. Well, maybe I should look at repeaters or range extenders? Anyone know of a good repeater or range extender that works well with this Cradlepoint?
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3Gstore
EVDO Addict


Joined: 19 Sep 2006
Posts: 3158

PostPosted: Thu Jul 16, 2009 10:22 am    Post subject: Reply with quote

bobditty wrote:
Argh. New router had same exact range as old. About half the range of my Dlink dir-655 N router. Well, maybe I should look at repeaters or range extenders? Anyone know of a good repeater or range extender that works well with this Cradlepoint?

before you look at range extenders, how about doing some cheap research to see if something is causing interference?

i'd start by turning off or even unplugging anything/everything that is electronic, then retesting only the router and computer. turn off everything - lights and all. our tech support guys have found even some lights can be malfunctioning to a point that they cause interference.

if that gives you the range you are expecting, now you go start turning things back on one at a time until you find the culprit.

can't hurt to try.
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verizonrocks
EVDO Junkie


Joined: 12 Dec 2008
Posts: 181

PostPosted: Thu Jul 16, 2009 11:07 am    Post subject: Reply with quote

Make sure to turn off any cordless phones, baby monitors, and if you have fluorescent lighting turn that off too. Try also changing the channels in the router,

Go under Basic>Wireless disable auto channel select start with channel 11 and save and see if that helps any.
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bobditty
EVDO Fledgling


Joined: 01 Aug 2006
Posts: 17

PostPosted: Thu Jul 16, 2009 12:32 pm    Post subject: Reply with quote

Didn't try turning everything off yet but I will try. I did try selecting the channels one at a time but to no avail. Thanks for the suggestions.
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