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Windows 7 and Verizon USB720 Compatibility (win7)

 
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Michael
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Joined: 13 Jan 2005
Posts: 5314
Location: Cary, IL

PostPosted: Mon Jan 26, 2009 2:43 pm    Post subject: Windows 7 and Verizon USB720 Compatibility (win7) Reply with quote

This thread will disuss the compatibility between Windows 7 beta and the Verizon Novatel USB720.

If you a problem OR a solution for win7, please post it to this thread to share with others.
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SignalSeeker
EVDO User


Joined: 28 May 2008
Posts: 83

PostPosted: Wed May 20, 2009 4:55 pm    Post subject: Reply with quote

I just installed Windows 7 on my Dell D620. I took the mini-PCI out of my USB720 and installed it inside my laptop. I installed VZAccess Manager 6.10.2 (2205a) with no issues. Everything installed clean and works just as good as XP Pro.

Later in the week I will disable the internal and plug in my other USB720, still in the USB, and make sure it works that was also.

Justin
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jasonwuzthere
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Joined: 26 May 2009
Posts: 3

PostPosted: Tue May 26, 2009 3:33 pm    Post subject: And out of no where....this happens.... Reply with quote

I have been using Win7 since the first beta (now on the RC1) with my Verizon 720 USB modem. All has been fine until last night, I installed a new Visual Style and now, if I try to connect I get this message:
Connection failed: the operation could not finish because it could not start the remote access manager service in time

I have restored my entire system back to 2 days ago and I still get the message. I have used eraser to completely erase all the Verizon folders off my system. I have used the installer to repair, uninstall, reinstall, etc. I have tried installing the program in "Vista SP0" compatibility mode, then running in compatibilty mode, and ever variation you could imagine.

I can't for the life of me figure out how changing a visual theme could cause this sort of trouble, they use entirely different files! Not to mention rolling back to 1 full day before the changes were made, made no difference!

Please Help!!
Thanks in advance!
Jason
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SignalSeeker
EVDO User


Joined: 28 May 2008
Posts: 83

PostPosted: Tue May 26, 2009 11:22 pm    Post subject: Re: And out of no where....this happens.... Reply with quote

jasonwuzthere wrote:
I have been using Win7 since the first beta (now on the RC1) with my Verizon 720 USB modem. All has been fine until last night, I installed a new Visual Style and now, if I try to connect I get this message:
Connection failed: the operation could not finish because it could not start the remote access manager service in time

I have restored my entire system back to 2 days ago and I still get the message. I have used eraser to completely erase all the Verizon folders off my system. I have used the installer to repair, uninstall, reinstall, etc. I have tried installing the program in "Vista SP0" compatibility mode, then running in compatibilty mode, and ever variation you could imagine.

I can't for the life of me figure out how changing a visual theme could cause this sort of trouble, they use entirely different files! Not to mention rolling back to 1 full day before the changes were made, made no difference!

Please Help!!
Thanks in advance!
Jason


I noticed a lot of updates Tuesday for Windows 7. I saw 4 "test" updates that changed version numbers on system files, other than that no real update. It also had like 37 language updates. I didnt run any of these, did you? The version changes could have broken it. If so let me know and I will get you the KB numbers so you can back them out.

Justin
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jasonwuzthere
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Joined: 26 May 2009
Posts: 3

PostPosted: Wed May 27, 2009 12:13 am    Post subject: Reply with quote

Ohhhh, I didn't even think of that. Thanks Justin

Yeah, I ran the "test" updates, I'll try uninstalling them and post back.

Jason
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SignalSeeker
EVDO User


Joined: 28 May 2008
Posts: 83

PostPosted: Wed May 27, 2009 12:57 am    Post subject: Reply with quote

For reference in case it was the updates

KB970421
KB970423
KB970424

Justin
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jasonwuzthere
EVDO Newbie


Joined: 26 May 2009
Posts: 3

PostPosted: Wed May 27, 2009 1:42 am    Post subject: Reply with quote

Not it...
just uninstalled all 4 from the 26th, none of them helped. Sad

I'm flat out dumbfounded
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