How-to: Use VZAccess Manager on E725 / Dell 5720

Kate · EVDO Newbie Joined: 21 Jan 2009 Posts: 3

After a bit of annoyance I finally got the VZAccess Manager working with my card... How did I do this do you ask? Well, let me tell you...

First... -DO NOT ACCEPT THE FIRMWARE UPGRADE IT OFFERS YOU!!!-

1. UNINSTALL the Dell Utility
2. Go to http://www.vzam.net/download/download.aspx
3. Use these options: Your OS, PC Card/etc, NOV V740 and grab that version
4. After it installs, reboot/etc
5. Go to your device manager, choose your Dell card in the ports under the Modem manually change it to "Novatel Wireless Expedite EV-DO Modem and under Ports, change the Application port to: Novatel Wireless Application Port
6. Start the VZAccess client... You should now see 'the network' and be able to connect.

Any questions/problems? Just holler.

proffsionl · EVDO Newbie Joined: 24 Jan 2009 Posts: 1

How are you able to alter strings in the Windows device manager? I have installed the software, but cannot make the recommended changes in device manager. FYI, this is using a Dell VZW 5700 mini-pci card in a Dell mini 9 with windows 7 beta.

Thanks!

Kevin

Namlook · EVDO Newbie Joined: 22 Feb 2009 Posts: 6

Kate · EVDO Newbie Joined: 21 Jan 2009 Posts: 3

Sorry, I meant, Go to your device manager, select your Dell card then choose a new driver, and select... (Then continue0

Namlook · EVDO Newbie Joined: 22 Feb 2009 Posts: 6

mdimas · Posted: Sun Feb 22, 2009 10:08 pm Post subject:

Thanks Kate for posting that this is even possible.

I got it to work by doing the following on my Dell M1330 with Vista 32.
Follow Kate's step 1 - 4 and heed her warning about the firmware update.

For step 5 from within device manager under Modems right-click the Dell EVDO modem, click "Update Driver ...".
Click on "Browse My Computer For Driver Software"
On the next screen click "Let me pick from a list of device drivers on my computer"
Select "Novatel Wireless Inc" for the Manufacture.
Select "Novatel Wireless Expedite EV-DO Modem" for the model.
Click Next

Back in device manager find the Ports node.
Follow the steps above to update the driver for the Dell device but this time select "Novatel Wireless Application Port" for the model.

I had to reboot here as I had trouble and received SMWAN Error 2012 when running VZ Access Manger.
It ran fine after I restared the computer and it works great.

Note: I was having lots of trouble with the Dell Broadband Card Utility. Not connecting unless I resarted the computer or reinstall the software.
This is not happening at all now. I can connect then go into standby and connect fine after resuming.

What I'm wondering is whether we should always decline the firmware updates in the future.

bmacbride · EVDO Newbie Joined: 25 Feb 2009 Posts: 1

Did you get yours to work? I have the 5720, but can not find a version of access manager that will work.

mcswensen · EVDO Newbie Joined: 25 Feb 2009 Posts: 2

does anyone know if i can put the e725 in my toughbook? the dell app wont run because its not a dell machine and the vzaccess manager doesnt seem to carry the proper drivers to get this to work.

is there a driver only for this card? then i can get my tough book to recognize the card then i can try to use the steps above

Kate · EVDO Newbie Joined: 21 Jan 2009 Posts: 3