The CradlePoint MBR-1000 could not find an attached WAN devi

reddirtranch · EVDO Fledgling Joined: 13 Dec 2007 Posts: 11

I've gotten this several times since updating to 1.4, could be coincidence. I'll be connected and all of a sudden I get the error "The CradlePoint MBR-1000 could not find an attached WAN device."

A reboot fixes it temporarily , It was necessary to reboot several times within a few minutes last night, since then its been 19 hours or so.

I'm using an EX720 with Sprint.

Thanks

billarf · Posted: Fri Dec 05, 2008 6:50 am Post subject:

I believe I am experiencing a similar issue with my 1.4 and my MBR1000. I turn on the laptop and in the morning and I have local and no "Local and Internet". The "MDM" led on the MBR1000 is out. Rebooting the laptop does not help. I have found that removing and inserting the express card back into the router gets me the "Local and Internet". Below is the nights log from last nights occurrence........
NOTE.. during the night I did not physically pull out the express card.
signal strength is very good here always 4 bars.
Modem Diagnostics
Name Value
Manufacturer: Novatel Wireless Inc.
Product: Novatel Wireless CDMA
Carrier Status: UP
ESN/IMEI: 5B365847
Model Info: V740 VERIZON
Connection Type: CDMA
PRL Version: 51140
Signal Strength (%): 81
Signal Strength (dBm): -72
PhysicalPort ExpressCard
Connection Status: online

------------------------------------------------------

Priority Time Message
[INFO] Fri Dec 05 08:18:02 2008 Log viewed by IP address 192.168.0.198
[INFO] Fri Dec 05 08:17:59 2008 Allowed configuration authentication by IP address 192.168.0.198
[INFO] Fri Dec 05 08:01:16 2008 Wireless system with MAC address 0018DE525803 disconnected for reason: Received Deauthentication
[INFO] Fri Dec 05 08:00:43 2008 Administrator logout
[INFO] Fri Dec 05 07:56:10 2008 Wireless system with MAC address 0018DE525803 associated
[INFO] Fri Dec 05 07:56:00 2008 Above message repeated 1 times
[INFO] Fri Dec 05 07:55:59 2008 Wireless system with MAC address 0018DE525803 disconnected for reason: Received Deauthentication
[INFO] Fri Dec 05 07:46:04 2008 Wireless system with MAC address 0018DE525803 associated
[INFO] Fri Dec 05 07:41:00 2008 Log viewed by IP address 192.168.0.198
[INFO] Fri Dec 05 07:40:25 2008 Allowed configuration authentication by IP address 192.168.0.198
[INFO] Fri Dec 05 07:39:21 2008 Time synchronized
[INFO] Fri Dec 05 07:39:27 2008 Requesting time from 192.43.244.18
[INFO] Fri Dec 05 07:39:27 2008 Time server time.nist.gov is at IP address 192.43.244.18
[INFO] Fri Dec 05 07:39:27 2008 Starting WAN Services
[INFO] Fri Dec 05 07:39:27 2008 WAN interface is up. Connection to Internet established with IP Address 75.250.177.212 and default gateway 66.174.168.64
[INFO] Fri Dec 05 07:39:27 2008 WAN device (PPP) on port ExpressCard returned status_ok status
[INFO] Fri Dec 05 07:39:27 2008 WAN device (PPP) on port ExpressCard connected
[INFO] Fri Dec 05 07:39:27 2008 WAN device (PPP) on port ExpressCard attempting to connect
[INFO] Fri Dec 05 07:39:27 2008 PPP network up with IP Address 75.250.177.212
[INFO] Fri Dec 05 07:39:27 2008 LCP sets local options: ACCM: 00000000, ACFC: 1, PFC: 1, MRU: 1500
[INFO] Fri Dec 05 07:39:27 2008 LCP sets remote auth: 00000000
[INFO] Fri Dec 05 07:39:27 2008 LCP sets remote options: ACCM: 00000000, ACFC: 1, PFC: 1, MRU: 1500
[INFO] Fri Dec 05 07:39:15 2008 WAN device (PPP) on port ExpressCard returned status_processing status
[INFO] Fri Dec 05 07:39:15 2008 WAN device (PPP) on port ExpressCard attempting to connect
[INFO] Fri Dec 05 07:39:14 2008 WAN device plugged
[WARN] Fri Dec 05 07:37:18 2008 A network computer (Dell) was assigned the IP address of 192.168.0.198.
[INFO] Fri Dec 05 07:37:18 2008 Wireless system with MAC address 003044029FD0 associated
[INFO] Fri Dec 05 07:36:55 2008 Wireless system with MAC address 003044029FD0 disconnected for reason: Received Deauthentication
[WARN] Fri Dec 05 07:36:47 2008 A network computer (Dell) was assigned the IP address of 192.168.0.198.
[INFO] Fri Dec 05 07:36:47 2008 Wireless system with MAC address 003044029FD0 associated
[INFO] Fri Dec 05 07:35:41 2008 Wireless system with MAC address 003044029FD0 disconnected for reason: Received Deauthentication
[WARN] Fri Dec 05 07:26:06 2008 A network computer (Dell) was assigned the IP address of 192.168.0.198.
[INFO] Fri Dec 05 07:26:06 2008 Wireless system with MAC address 003044029FD0 associated
[INFO] Fri Dec 05 07:25:41 2008 Wireless system with MAC address 003044029FD0 disconnected for reason: Received Deauthentication
[WARN] Fri Dec 05 07:25:31 2008 A network computer (Dell) was assigned the IP address of 192.168.0.198.
[INFO] Fri Dec 05 07:25:31 2008 Wireless system with MAC address 003044029FD0 associated
[INFO] Fri Dec 05 06:29:59 2008 WAN device (PPP) unplugged port ExpressCard
[INFO] Fri Dec 05 06:29:59 2008 WAN interface is down
[INFO] Fri Dec 05 06:29:59 2008 Stopping WAN Services
[INFO] Fri Dec 05 06:29:59 2008 WAN interface is down
[INFO] Fri Dec 05 06:29:59 2008 Stopping WAN Services
[INFO] Fri Dec 05 06:29:57 2008 PPP network down
[INFO] Fri Dec 05 06:29:57 2008 Above message repeated 1 times
[INFO] Fri Dec 05 06:08:58 2008 Wireless system with MAC address 0018DE525803 disconnected for reason: Timeout, station left
[INFO] Fri Dec 05 06:03:44 2008 Wireless system with MAC address 0018DE525803 associated
[INFO] Fri Dec 05 05:38:57 2008 Wireless system with MAC address 0018DE525803 disconnected for reason: Received Deauthentication
[INFO] Fri Dec 05 05:38:00 2008 Wireless system with MAC address 0018DE525803 associated
[INFO] Fri Dec 05 04:30:59 2008 Blocked incoming TCP packet from 83.233.165.160:34278 to 75.202.134.25:5900 as RST received but there is no active connection
[INFO] Fri Dec 05 04:30:29 2008 Blocked incoming TCP connection request from 83.233.165.160:34278 to 75.202.134.25:5900
[INFO] Fri Dec 05 04:30:29 2008 Above message repeated 1 times
[INFO] Fri Dec 05 03:43:18 2008 Blocked incoming TCP packet from 213.200.108.33:80 to 75.202.134.25:53123 as RST received but there is no active connection
[INFO] Fri Dec 05 03:43:15 2008 Blocked incoming TCP packet from 204.2.199.9:80 to 75.202.134.25:53085 as RST received but there is no active connection

reddirtranch · EVDO Fledgling Joined: 13 Dec 2007 Posts: 11

When I experience this I get an error like this when opening a webpage

I've also noticed that the WAN IP address doesn't change always after a reboot. If I do a manual disconnect/reconnect and get a new WAN IP the problem hasn't reproduced itself.

commasign · EVDO Fledgling Joined: 02 Mar 2008 Posts: 23

I'm having the exact same problem when I use my MBR1000 with my Speedstream DSL modem. Back to Firmware 1.2 ...again.

Southpaw75 · EVDO Fledgling Joined: 16 Feb 2008 Posts: 19

Southpaw75 · EVDO Fledgling Joined: 16 Feb 2008 Posts: 19

I've done some more testing and it seems that it IS the Cradlepoint mbr-1000 router. I connected directly to my DSL modem with an ethernet cable and I'm having no issues. As soon as I put the router in the mix, I get the "can't connect to WAN" error message.
I'm going to try 1.2 and see what happens. If that doesn't solve it, I will try a factory reset. If still problems, I will be on the phone with support first thing Friday morning.

commasign · EVDO Fledgling Joined: 02 Mar 2008 Posts: 23

I tried 1.4.2 and got the "NO ATTACHED WAN DEVICE" message again. Rather than go back to firmware 1.2, I tired one more thing. I've been using PPPoE on the DSL modem (Speedstream 4100) because earlier MBR100 firmware versions had trouble connecting to the DSL modem due to IP address conflicts (both default to 192.168.0.1). So I switched it to PPPoE on the MBR1000 (i.e. I configured the MBR1000 to login and initiate the PPPoE rather than have the DSL modem handle it). So far so good, I haven't had any random disconnects or error messages.

johnhboyd · EVDO User Joined: 30 May 2008 Posts: 33

I am getting this same problem. Have to remove the Verizon Aircard, and reinsert it.
_________________
John H Boyd

ichiryuu · EVDO Heavy User Joined: 30 Jun 2008 Posts: 101

johnhboyd · EVDO User Joined: 30 May 2008 Posts: 33

ichiryuu · EVDO Heavy User Joined: 30 Jun 2008 Posts: 101

johnhboyd · EVDO User Joined: 30 May 2008 Posts: 33

Unfortunately, that thread in Info Only. No links that take you to the new firmware. The new version is located here:

http://www.cradlepoint.com/techsupport/mbr1000support.php
_________________
John H Boyd

Southpaw75 · EVDO Fledgling Joined: 16 Feb 2008 Posts: 19

commasign · EVDO Fledgling Joined: 02 Mar 2008 Posts: 23

In the MBR1000 configuration page, go to Basic -> WAN -> Internet Connection -> PPPoE, then on the section below enter your DSL login and password. You also need to access your DSL modem's own configuration page and switch it to PPPoE on router (instead of PPPoE on modem). Keep in mind that your router and modem may already be set up this way. I only tried PPPoE on modem previously because earlier firmwares had issues with IP conflicts (both modem and router default to 192.168.0.1). If you have this issue, try changing your router to 192.168.1.1 first.

Southpaw75 · EVDO Fledgling Joined: 16 Feb 2008 Posts: 19

Okay, I'll give this a try although I have no idea what my DSL login and password are.
I do know that my modem and router are sharing the same IP - 192.168.0.1 just like you mentioned. If I type that address in, I go right to my modem settings and not the router.