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SkyeBischoff
EVDO Newbie
Joined: 20 Nov 2008
Posts: 5
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 Posted: Thu Nov 20, 2008 10:00 pm Post subject: [WARNING] DISABLE Automatic Firmware Check on CradlePoints |
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While the cradlepoint website is down some of the cradlepoint routers will crash when reset due to the automatic firmware check (enabled by default). If you encounter this problem try the following:
1) Unplug your USB/Wireless card from the cradlepoint router
2) Power on your router
3) Log into your router
4) Go to Tools > Firmware
5) Uncheck "Automatically Check Online for Latest Firmware Version"
6) Save the change and restart the router
7) Plug your USB/Wireless card back in
 Enjoy!
The problem is with some (or all firmware) the "Automatically Check Online for Latest Firmware Version" feature is causing the routers to crash (or hang on some kind of infinite loop) while the cradlepoint website is down. So lesson learned, don't allow automatic firmware checks! |
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bmillham
EVDO User
Joined: 25 Jun 2008
Posts: 46
Location: Rixeyville, VA
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| Posted: Thu Nov 20, 2008 10:04 pm Post subject: |
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Funny, I just posted in our other thread speculating that the 350 was having problems phoning home.
Sounds like a major bug! I'll do as you suggested, but I can't try until tomorrow.
Thanks for the info!!! |
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Michael
Site Admin
Joined: 13 Jan 2005
Posts: 5246
Location: Cary, IL
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SkyeBischoff
EVDO Newbie
Joined: 20 Nov 2008
Posts: 5
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| Posted: Fri Nov 21, 2008 9:31 am Post subject: |
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I encountered the issue with the UM150 and CTR 350 with firmware 2.1.0 and 2.2.1.
Both firmwares failed identically. |
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BeWary
EVDO Fledgling
Joined: 25 Nov 2008
Posts: 14
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| Posted: Fri Dec 12, 2008 5:04 pm Post subject: |
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| Thanks for the info! I was just about to post about my 350 freezing. I'll check my settings when I get home, and I hope this was the problem. I'd hate to have to get a replacement router. |
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verizonrocks
EVDO Heavy User
Joined: 12 Dec 2008
Posts: 125
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| Posted: Fri Dec 12, 2008 5:28 pm Post subject: |
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| BeWary wrote: | | Thanks for the info! I was just about to post about my 350 freezing. I'll check my settings when I get home, and I hope this was the problem. I'd hate to have to get a replacement router. |
I don't believe your router is having the same problem. This only happened when cradlepoint website was down. In your case I would recommend a factory reset to see if that helps any |
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***jwf***
EVDO Newbie
Joined: 01 Dec 2008
Posts: 1
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| Posted: Thu Dec 25, 2008 6:57 pm Post subject: Mine stills does it |
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Hi you All
I followed the instructions above and the unit still goes to the default restet after a few days or a week. Any ideas?/
John  |
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billarf
EVDO User
Joined: 21 May 2006
Posts: 98
Location: NY and Florida
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| Posted: Thu Dec 25, 2008 7:20 pm Post subject: Re: Mine stills does it |
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| ***jwf*** wrote: | Hi you All
I followed the instructions above and the unit still goes to the default restet after a few days or a week. Any ideas?/
John |
Which Cradlepoint router do you have? Firmware version you are running? |
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wvbills
EVDO User
Joined: 03 Nov 2008
Posts: 74
Location: Summit Point, WV
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| Posted: Fri Dec 26, 2008 8:41 am Post subject: |
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I disabled automatic firmware check on my CTR350 back in November when this first came out and it's still disabled.
I figured that since I hit the EVDOforums every day anyway I'll know when it's time to go manually update the firmware.
_________________
WVBill |
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billarf
EVDO User
Joined: 21 May 2006
Posts: 98
Location: NY and Florida
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| Posted: Fri Dec 26, 2008 1:02 pm Post subject: |
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| wvbills wrote: | I disabled automatic firmware check on my CTR350 back in November when this first came out and it's still disabled.
I figured that since I hit the EVDOforums every day anyway I'll know when it's time to go manually update the firmware. |
From what I gather there was an issue that time because Cradlepoint's web site was having issues. Probably ok to turn that feature back on now. As you, I follow the firums so I just leave it off. |
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