[WARNING] DISABLE Automatic Firmware Check on CradlePoints

SkyeBischoff · EVDO Newbie Joined: 20 Nov 2008 Posts: 5

While the cradlepoint website is down some of the cradlepoint routers will crash when reset due to the automatic firmware check (enabled by default). If you encounter this problem try the following:

1) Unplug your USB/Wireless card from the cradlepoint router
2) Power on your router
3) Log into your router
4) Go to Tools > Firmware
5) Uncheck "Automatically Check Online for Latest Firmware Version"
6) Save the change and restart the router
7) Plug your USB/Wireless card back in
Cool

Enjoy!

The problem is with some (or all firmware) the "Automatically Check Online for Latest Firmware Version" feature is causing the routers to crash (or hang on some kind of infinite loop) while the cradlepoint website is down. So lesson learned, don't allow automatic firmware checks!

bmillham · Posted: Thu Nov 20, 2008 10:04 pm Post subject:

Funny, I just posted in our other thread speculating that the 350 was having problems phoning home.

Sounds like a major bug! I'll do as you suggested, but I can't try until tomorrow.

Thanks for the info!!!

Michael · Posted: Fri Nov 21, 2008 8:35 am Post subject:

I am making this a sticky and changed the subject slightly.

We will be discussing this with CradlePoint today.
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SkyeBischoff · EVDO Newbie Joined: 20 Nov 2008 Posts: 5

I encountered the issue with the UM150 and CTR 350 with firmware 2.1.0 and 2.2.1.

Both firmwares failed identically.

BeWary · EVDO Fledgling Joined: 25 Nov 2008 Posts: 14

Thanks for the info! I was just about to post about my 350 freezing. I'll check my settings when I get home, and I hope this was the problem. I'd hate to have to get a replacement router.

verizonrocks · EVDO Junkie Joined: 12 Dec 2008 Posts: 152

***jwf*** · EVDO Newbie Joined: 01 Dec 2008 Posts: 1

Hi you All

I followed the instructions above and the unit still goes to the default restet after a few days or a week. Any ideas?/

John Rolling Eyes

billarf · Posted: Thu Dec 25, 2008 7:20 pm Post subject: Re: Mine stills does it

wvbills · Posted: Fri Dec 26, 2008 8:41 am Post subject:

I disabled automatic firmware check on my CTR350 back in November when this first came out and it's still disabled.
I figured that since I hit the EVDOforums every day anyway I'll know when it's time to go manually update the firmware.
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billarf · Posted: Fri Dec 26, 2008 1:02 pm Post subject:

Joel Diemer

I have been getting HUGE bills from Verizon that do not seem to have anything to do with my internet activity.

Could I be exceeding my monthly download allowance because I leave the router on all of the time.

Will disabling the auto update on the firmware fix this? This would not be an issue except for the $$ bringing it to our attention.

Thanks.

Michael · Posted: Tue Jul 14, 2009 2:27 pm Post subject:

The firmware check is a tiny request, like:

Router Asks:
"I am a MBR1000 running 1.6"

Server Returns:
"current" or "2.0 is latest".

If this check is run daily or when the router is powered on, it would have zero impact on your Verizon bill.

That is maybe 20 - 40 bytes of data.
1024 bytes equals 1K
1000K = 1 megabyte
1000 megabytes = 1GB

Your Verizon limit is 5GB/month.
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Joel Diemer · Posted: Tue Jul 14, 2009 2:32 pm Post subject: Verizon bill on PHS 300

Thank you. I thought as much.

However, any other clues besides disabling the Vista auto updates from MS?

Thanks again.

Alex · Posted: Tue Jul 14, 2009 3:12 pm Post subject:

if you are running windows, maybe your computer is compromised by spambots that are continuously doing covert internet connections?

if you have teenagers that use the same connectivity, maybe you don't know what they are up to?
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Joel Diemer · Posted: Tue Jul 14, 2009 3:34 pm Post subject: Spambots?

No teenagers, but a wife who is fairly clueless about what goes on with her computer. I will check it out.

Thank you.