Help: Verizon PC5750 w/ LinkSys WRT54G3G-VN Router

vraal · EVDO Newbie Joined: 13 Nov 2008 Posts: 5

I'm new here, and have looked through the forums as best I could, so I apologize if this is an "old question". But it's new to me.

We recently bought the Linksys router for a PC5750 Verizon mobile broadband card we picked up from the Verizon store. We used to have a nice USB style one, but we're trying to use it on one desktop computer + wirelessly for a laptop downstairs so we can watch the baby while using the internet.

At first, the router wouldn't do anything but power the card, and after talking to Linksys, I found the "old problem" that the firmware needed upgrading to 2.01.6. Fine, done. We checked that the PC5750's firmware version is correct, too.

Now, however, with default router settings, the card was "Connecting" when I pushed the button, but on the router access web screen I received "authentication fail" errors when trying to connect. Then I tried setting the internet connection type to PPPoE instead of the Automatic setting, entering my Verizon username & password, and while it doesn't say authentication fail anymore, it tells me it cannot connect to the broadband server.

Are there additional settings (such as a host IP or something) that need to be set? If so, how can I go about finding out the required connection type and its "magic numbers"?

When I called Verizon (and as suggested in other posts here) they did not want me using the card with a router, and told me "well, you can do it, but we can't tell you how. Call Linksys or look online." The Linksys tech I spoke to had me push reset a few times and then declared my router router as broken (which I doubt until proven otherwise) and has already authorized its replacement.

Any help would be extremely appreciated.

-Paul

Alex · Posted: Thu Nov 13, 2008 10:54 am Post subject:

the card has to be activated and proven operational on a computer, before you can expect it to work in a router. have you done that?
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vraal · EVDO Newbie Joined: 13 Nov 2008 Posts: 5

Alex · Posted: Thu Nov 13, 2008 11:35 am Post subject:

vraal · EVDO Newbie Joined: 13 Nov 2008 Posts: 5

Is there a router that will take a USB verizon mobile broadband card? That's what got us into this router in the first place.

It doesn't help that neither LinkSys nor Verizon are either able or willing to help (in that order) when we call them. We had a nice USB Verizon unit but we had to transfer it between computers. At the Verizon store they were all too willing to tell me the only router I could use is the LInksys one I mentioned + I would need the big card to run on it.

With a USB router that would work for this, or even one for the smaller slot card on my wife's laptop that we tried (my computer has no port for that one), we would likely be sitting pretty.

Thanks again for your input.

Alex · Posted: Thu Nov 13, 2008 12:27 pm Post subject:

dario · Posted: Thu Nov 13, 2008 6:59 pm Post subject:

From your question it doesn't sound like your card is active. You need to insert the card into a computer the first time you pick up a card from the verizon wireless store, and then stick it in a computer and activate it. If you don't the card will not work.

The store can tell you it's activated. One thing is the card being activated in their billing system and another is for the card to be physically activated.

I would return the card to verizon wireless and order from the 3gstore. We send the card activated to you so you don't have to deal with it.

Good Luck