If You Exceeded the 5 GB Cap, Share Sprint's Response

stanleycr1 · EVDO Newbie Joined: 26 Nov 2008 Posts: 7

I thought that after you get "educated" you would be terminated if you went over again. Is this not true?? It seems like Sally got her call and is still going over. Shocked

Why am I suffering..

waynefoutz · EVDO Junkie Joined: 31 Mar 2008 Posts: 297

stanleycr1 · EVDO Newbie Joined: 26 Nov 2008 Posts: 7

No I have yet to hear anything from them. But Sprint EVDO is very important to me as I work from the house and have no other options. In the past my usage was 50g plus a month but now I am trying(suffering) to get down to 5gig. Crying or Very sad

AZDude · Posted: Sat Dec 27, 2008 4:31 pm Post subject:

Is anyone here brave enough to keep going over the limit? More importantly are there people here that have been going over the limit since the new cap was implemented in July?

Sally · EVDO Heavy User Joined: 19 Jun 2006 Posts: 128

I've been over every month right up until this new cycle started a few days ago. I just got hooked up on cable at home so my EVDO card joins the ranks of laying in my laptop case - just like Sprint likes us to be.

AZDude · Posted: Sat Dec 27, 2008 7:35 pm Post subject:

Reading through a few threads it seems like no one has gotten booted off. I'm still not yet brave enough to go over the limit.

Sally · EVDO Heavy User Joined: 19 Jun 2006 Posts: 128

AZDude...

If you started your contract before the change (July?) and you haven't had Sprint call to "educate" you... I wouldn't worry.

AZDude · Posted: Tue Dec 30, 2008 8:13 pm Post subject:

Thank you Sally I almost forgot about that. But I'm still not brave enough because I do need wireless internet. And I don't want them to cancel me and then have to go through and start with another provider (not to mention the cost). I'm probably going to get DSL soon and just use that in the appartment and leave my EVDO connection for the car. Don't want to have to do that but what can you do?

Sally · EVDO Heavy User Joined: 19 Jun 2006 Posts: 128

Call Sprint and ask if your account has any limitations. Record it. That should be fun. (teasin' just a little)

Then ask the guys at your local Sprint store... preferably 2. Take names and note the date. Make sure they look up your account on their computer.

Now you have three sources that should say you're not hosed.

Laughing

Black05Hemi · EVDO Fledgling Joined: 30 Dec 2007 Posts: 17

I've been over the stupid cap every month, granted not by alot though (a few gigs)...Haven't heard anything from them

A rep told me on the phone yesterday, you probably are good, unless you hit 20-30GB...So, take that for what it's worth

ebiz · Posted: Sun Feb 01, 2009 4:30 am Post subject:

1. Date notified of T&C change & how.
24May08 by bill

2a. Billing period end date and total data usage from Sprint website.
20Jan09, 7.86 GB*

2b. Sprint response, if any.
No response

3. Type of account & date opened.
Consumer acct opened Aug06

ORIGINAL NOTE: It seems Sprint has quit paying attention to those of us who signed a contract before 11-2-08 since there seems to be no examples of punishment of any kind for overages except for those who subscribed after that date.

UPDATED NOTE: Basesd on Max Indigo, who had a contract that began before the cap, getting cancelled by Sprint, it appears Sprint is finally going to selectively enforce the cap - at least for flagrant violators.
_________________
Vista64 & EX720

AZDude · Posted: Fri Feb 13, 2009 8:43 pm Post subject:

1. Date notified of T&C change & how.
Jun 12 2008 by bill

2a. Billing period end date and total data usage from Sprint website.
Feb 11, 2009 Unlimited 5516758 Unlimited

2b. Sprint response, if any.
No response

3. Type of account & date opened.
Consumer acct opened March 2008

Yeah, I know big deal. Barely half a gig over the limit. But its still over the limit.

jakeandbake · EVDO Newbie Joined: 04 Aug 2008 Posts: 8

OFF TOPIC
Haven't checked back in a while.. I blow through 5 gigs in about the first week... i have since hooked my mobile router up to my direct tv HD dvr for video on demand.. works great. Still no education letter or call..
subscriber since january of 07'
average about 40gb a month

Devices sharing connection:
2 ps3's
2 pc's
2 psp's
laptop
DVR
I download alot of movies via (playstation store and direct tv) average HD movie @ 1 gb

ebiz · Posted: Sat Apr 11, 2009 5:37 pm Post subject:

1. Date notified of T&C change & how.
24May08 by bill

2a. Billing period end date and total data usage from Sprint website.
20Mar09, 6.105846 GB*

2b. Sprint response, if any.
No response

3. Type of account & date opened.
Consumer acct opened Aug06

Based on Max Indigo, who had a contract that began before the cap, getting cancelled by Sprint, it appears Sprint is finally going to selectively enforce the cap - at least for flagrant violators. The question now is "what will Sprint consider flagrant."
_________________
Vista64 & EX720

kj · EVDO Fledgling Joined: 06 Dec 2006 Posts: 12

1. Date notified of T&C change & how.
No change - this was a new (sort of - see my post in another thread) account as of Feb 6 2009

2a. Billing period end date and total data usage from Sprint website.
3Apr09, ~12 GB*
This is bogus, since (a) I checked the sprint.com website every few days and it never showed any usage, and (b) no way I used that much, based on past usage.

2b. Sprint response, if any.
~$350 overage charge on my bill, and refusal to acknowledge any shortcoming on their part. Offered to reduce overage charge by 1/2 (to $175)

3. Type of account & date opened.
Consumer acct transferred Feb 6.