resetting a verizon um150

glasnost · EVDO Newbie Joined: 20 Aug 2008 Posts: 2

Hi folks,

I've searched the posts here and haven't found anything that applies in my situation, so I apologize if this seems redundant.

I have acquired a verizon um150 second-hand, after losing my original one. The problem is that this um150 comes registered under the previous owner's account and line number, so I cannot get online under my own number.

I've installed the VZAccess software and attempted to "activate" the device again. However, this fails. And I also see no place in the VZAccess software to reset the line information of the device, so I can activate from my number, or feed it a blank number.

This is puzzling to me because a few people have mentioned on the forums that they have managed to reset/re-activate the um150. I don't see how they are doing it!

Maybe I am missing something obvious.

Another possibility is if there is an AT command I can issue through the driver interface to reset the member, that would be something I could perform also. But I don't know what the commands are.

Anyone have any experience/suggestions on this issue?

socksbb · Posted: Wed Aug 20, 2008 4:48 pm Post subject:

Just make a simple phone call to Verizon Wireless and ask for an ESN swap... takes 5 mins.

Only reason they won't do this is... a) the device is still active under your friends account (b) it is reported stolen

glasnost · EVDO Newbie Joined: 20 Aug 2008 Posts: 2

Cool, thanks, I'll check into this.

Michael · Posted: Fri Aug 22, 2008 3:08 pm Post subject:

You can also do the ESN swap yourself online at:

http://www.verizonwireless.com/myaccount

(If you have online access setup for your account)
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Scooter30 · EVDO Newbie Joined: 28 Aug 2008 Posts: 1

Can someone tell me where the ESN changer is on Verizon's site? They seem to either have it buried somewhere or gave it some weird name because I can't find it.