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Is Verizon slowing my connection because of cap?

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chevycobalt0613
EVDO Newbie


Joined: 07 May 2008
Posts: 8

PostPosted: Wed May 07, 2008 9:22 am    Post subject: Is Verizon slowing my connection because of cap? Reply with quote

I recently experienced an EXTREME slowdown in my download and connection speeds.

Im currently downloading at 100-150 kilobits per sec!

I am using the UM150 Usb modem and it was working great when i first got it.

I did recently download around 9GB for one month on my account.

I have not recieved the letter everyone is talking about in the forums about how they will limit your speed.
Is that what is happening to me?.

what else could be the problem...I have checked everything.
I have also called tech support and they said everything is good and it was a problem with my computer....Not likely because it is a brand new Dell.
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ZeroPing
EVDO User


Joined: 28 Nov 2007
Posts: 36

PostPosted: Wed May 07, 2008 9:24 am    Post subject: Reply with quote

If your connection was throttled, technical support and/or customer care should have been able to tell you through the noteso n your account if you were indeed throttled, I believe.

Just out of curiosity, when did you sign up for your Verizon EVDO service? This could better establish if you fall along the lines of being in the window for throttling or not in the event of going over the 5GB cap.
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chevycobalt0613
EVDO Newbie


Joined: 07 May 2008
Posts: 8

PostPosted: Wed May 07, 2008 9:25 am    Post subject: Reply with quote

I signed up in November 2007 so I believe I am indeed subject to the throttling right?
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doomass
EVDO User


Joined: 29 Dec 2007
Posts: 30

PostPosted: Wed May 07, 2008 6:30 pm    Post subject: Reply with quote

I signed up in dec and I am not part of the cap.
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widgetman101
EVDO Heavy User


Joined: 02 Apr 2008
Posts: 106

PostPosted: Wed May 07, 2008 7:22 pm    Post subject: Reply with quote

doomass wrote:
I signed up in dec and I am not part of the cap.


Everyone is part of the 5GB cap. The only difference is some people get throttled for going over and some people get charged overages.
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chevycobalt0613
EVDO Newbie


Joined: 07 May 2008
Posts: 8

PostPosted: Wed May 07, 2008 8:44 pm    Post subject: Reply with quote

from what i found out....if you signed up for the service when it was "unlimited" then you will be "throttled" if you go over the cap.....but if you signed up when they started the "5GB /mo plan" then you will flat out be charged for the extra minutes.
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widgetman101
EVDO Heavy User


Joined: 02 Apr 2008
Posts: 106

PostPosted: Wed May 07, 2008 8:49 pm    Post subject: Reply with quote

chevycobalt0613 wrote:
from what i found out....if you signed up for the service when it was "unlimited" then you will be "throttled" if you go over the cap.....but if you signed up when they started the "5GB /mo plan" then you will flat out be charged for the extra minutes.


Thats not true because I signed up on Feb 4th of 2008 and my last bill dated 3/23/08 that was after they changed everything around still says unlimited MB usage.

I think everything was grandfathered in until like the beginning of March 08. Even my account online still says Unlimited MB usage today.

If I get charged for going over I'm going to be super pissed because it clearly says Unlimited usage on both my bills and on the website.
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chevycobalt0613
EVDO Newbie


Joined: 07 May 2008
Posts: 8

PostPosted: Wed May 07, 2008 8:52 pm    Post subject: Reply with quote

you obviosuly didnt read my post correctly:

If you are grandfathered in to the "unlimited" plan...you will NOT get any overages charges BUT you will get throttled if you go over the 5gb /mo cap....that is what is happening to me and i have the "unlimited" plan.
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widgetman101
EVDO Heavy User


Joined: 02 Apr 2008
Posts: 106

PostPosted: Wed May 07, 2008 9:07 pm    Post subject: Reply with quote

Quote:
chevycobalt0613: but if you signed up when they started the "5GB /mo plan" then you will flat out be charged for the extra minutes.


This is the part of your statement I was referring to. I signed up when it was advertised as 5GB / month but I won't get overage charges just throttled because it was before the deadline of March 2nd.

You must be on the first set of terms and I'm on the second set of terms. The third set of terms after March 2nd are the ones where you will get overage charges.

You obviously didn't read your own post correctly. My initial reply had nothing to say about your terms I just pointed out that there are contracts that have the 5GB / Month Limitation without overage charges.


Last edited by widgetman101 on Wed May 07, 2008 9:09 pm; edited 1 time in total
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chevycobalt0613
EVDO Newbie


Joined: 07 May 2008
Posts: 8

PostPosted: Wed May 07, 2008 9:08 pm    Post subject: Reply with quote

ok everything is cleared up....just got off the phone with Verizon Cust Service and they confirmed I am being "throttled" until May 13 for having "high MB usage"...thx for all the posts
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chevycobalt0613
EVDO Newbie


Joined: 07 May 2008
Posts: 8

PostPosted: Wed May 07, 2008 9:11 pm    Post subject: Reply with quote

widget man im a little confused.....you say you are on the 5gb/mo plan but then your unlimted....you are not making sense....its either one or the other...lol
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widgetman101
EVDO Heavy User


Joined: 02 Apr 2008
Posts: 106

PostPosted: Wed May 07, 2008 9:20 pm    Post subject: Reply with quote

chevycobalt0613 wrote:
widget man im a little confused.....you say you are on the 5gb/mo plan but then your unlimted....you are not making sense....its either one or the other...lol


When I signed up it was under the 5GB per month and when I go over 5GB they reserve the right to throttle me back to 200Kbps. There were no mention of overage charges.

You signed up back when the 5GB limit was secret and they just cancelled your account.

There are 3 different terms.

Unlimited: First set of terms not sure how they work them.

5GB Per Month then throttle: Second set of terms which I've got. I can use as much as I want but after 5 GB they can throttle me if they feel the need.

5GB per month then .49cents per MB: Third set of terms that took over March 2nd 2008. If you go over 5GB you get charged per MB but don't get throttled.

I hope that clears it up sorry for confusing you.
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Downrange
EVDO Newbie


Joined: 30 Apr 2008
Posts: 10
Location: VA

PostPosted: Thu May 08, 2008 12:26 pm    Post subject: Reply with quote

If I use 9 gb in a month, I eat 2 grand.

Believe I'll try to keep an eye on usage!
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appleboy
EVDO User


Joined: 17 Dec 2005
Posts: 39

PostPosted: Thu May 08, 2008 9:21 pm    Post subject: Reply with quote

That is so retarded how they charge you. What happens when i go to renew my contract in 2 years? iam going to be screwed?
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dima
EVDO User


Joined: 20 Mar 2008
Posts: 91

PostPosted: Thu May 08, 2008 10:41 pm    Post subject: Reply with quote

Well, I've been reading here and there about speculation that Verizon might raise the 5 G cap because too many people have been going over it and then screaming bloody murder and threatening to sue.

Unfortunately for the consumers, it looks like the cable companies will be capping their broadband with overages too. God how I HATE metered services. Have had enough with meters on water, electricity, gas, and gasoline already. Which is why I only eat at AYCE taco-shop deals and buffets.
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