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Sprint Showing New Connection Manager (SCM)

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Joe C
EVDO User


Joined: 05 Dec 2006
Posts: 76

PostPosted: Mon Sep 17, 2007 9:03 am    Post subject: Reply with quote

MichiganTim wrote:
1. That release has been out for a while.
2. Only supports Sierra Cards.
3. The release I want supports Novatel cards S,EX,U720 Cards.
4. Was suposed to be out 2 weeeks ago, according to a post here.
5. Ur link doesn't go directly to the Software updates.


Calm down, they can release it whenever they feel like it. Wouldn't you rather wait for a (semi) stable release then a rushed one that could possibly brick your card?
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Fox McCloud
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Joined: 02 Dec 2006
Posts: 599

PostPosted: Mon Sep 17, 2007 10:18 am    Post subject: Reply with quote

I would much rather have a non-rushed release with accurate information about release dates.
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jackrodgers
EVDO Addict


Joined: 23 Mar 2006
Posts: 1131

PostPosted: Mon Sep 17, 2007 11:09 am    Post subject: Reply with quote

Fox McCloud wrote:
I would much rather have a non-rushed release with accurate information about release dates.


The only reliable accurate release date would be AFTER the work is finished, fully tested, etc.

Any date before that is simply a target date which most likely will be missed.

It is amazing how often the unexpected comes up or the scripter wanders off on a new tangent, gets sick, etc. I'm in the third week of a project I thought I would finish in two days. Right now I am off on a tangent creating an email notification for auto-charges to credit cards. The list of missed deadlines, set aside projects, etc. is indeed long.

Also they have to deal with Vista's new unknowns and quirks, firmware updates to cards and problems that were never anticipated two years ago.

Software is not like replacing tires on a car where you can estimate with reasonable accuracy the exact time needed to change them. Or soft boiling an egg.
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Walter
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Joined: 14 Sep 2005
Posts: 307

PostPosted: Mon Sep 17, 2007 2:35 pm    Post subject: Reply with quote

jackrodgers wrote:
Software is not like replacing tires on a car where you can estimate with reasonable accuracy the exact time needed to change them. Or soft boiling an egg.

Oh, I don't know... "soft boiling an egg" seems a pretty apt description of what my brain has felt like a few times after particularly long and hard coding/debugging sessions. Laughing
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MichiganTim
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Joined: 08 Apr 2007
Posts: 102

PostPosted: Mon Sep 17, 2007 8:33 pm    Post subject: Reply with quote

[quote="Joe C"]
MichiganTim wrote:
1. That release has been out for a while.
2. Only supports Sierra Cards.
3. The release I want supports Novatel cards S,EX,U720 Cards.
4. Was suposed to be out 2 weeeks ago, according to a post here.
5. Ur link doesn't go directly to the Software updates.


Calm down, they can release it whenever they feel like it. Wouldn't you rather wait for a (semi) stable release then a rushed one that could possibly brick your card?[/quot

1. I am calm.
2. I am a Controls engineer so I understand that due dates shift forwards.
3. To begin with I am bummed that the novatel line wasn't used first, and I understand Y it wasn't, Sierra is the minority used hardware.
4. When ever there has been talk of software updates most dates have been made by sprint (not sure if they ever missed a date)?
5. It is now week 3 since there was an inaccurate release date.
6. Look at Yahoo messenger vista for example. (I understand this software is a free service, so it's not totaly fair to compare sprint to it). To my point: Yahoo has been promising this software since the beginning of the first quarter. Last time they said it would be out middle of summer.
The software is still not out and people are frustrated.
7. I am just saying You shouldn't say that it is comming out unless u are sure of it. Realistic dates should be set. Cause if you keep saying its gonna b e out on this date. And it is not, No one will believe ya, and will get tired of the promises.
8. So what is the Estimated release date for this software.
9. I have downloaded it with the hopes that it would work even though it's not advertised to support my card yet. It looks real sweet, wish I could use it Sad
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MBParker
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Joined: 31 Aug 2007
Posts: 4
Location: USA-CA-Pasadena

PostPosted: Tue Sep 18, 2007 11:53 pm    Post subject: "External connection is already present" - faulty Reply with quote

I am using the new Sprint Connection Manager (SCM) latest (1.00.0069.0) and a Sierra 595U EVDO modem. And except for the software hanging (including hanging all my network devices) every 2 days or so, it worked pretty well for about 4 days. Smile However, yesterday, possibly after some software installs (which I've uninstalled), now every time I click the EVDO "Connect" button I get this popup saying "Sprint Connection Manager: Connection Maintenance \ An External connection is already present, connecting is not allowed. \ [ ] Do not show this message again \ OK"

Well, "Start->Connect To->Show all connections" shows no "Connected" connections, so the error seems fake. Nonetheless, SCM won't connect (as if were real). Mad (PS: Don't click the silly "Do not show this message again" - else, yes, it won't show again, and now SCM will just do nothing when you click "Connect" (with this situation) - just ignore your click with no error whatsoever telling why, and it looks like you'll have to uninstall & reinstall (!) simply to get back this the explanation why!)

The only workaround I've found to connect is to do "Start->Connect to->Sprint PCS Vision - Sierra Wireless" (invoke the Windows dialer directly). However, the SCM doesn't clue in that the connection has been made, still thinks there is no connection and doesn't report upload & download MB, etc. The NMEA GPS still works fine. Aside: honestly, due to his history of bugs (prior release was much worse), I probably would be even to bother with SCM software (just invoke the dialer directly), but don't know how to turn on & off the GPS without it.

I've tried:
* uninstalling the software, rebooting, then installing again - no change.
* Turn off "Use this as my default Wi-Fi management utility." - still no change.

Thanks for any thoughts you have to fix this. Very Happy
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surferchick2
EVDO Newbie


Joined: 19 Sep 2007
Posts: 3
Location: Anacortes, WA

PostPosted: Wed Sep 19, 2007 11:35 am    Post subject: Reply with quote

The new software doesn't work for me. It would connect (or not), then go to "no device." When I'd close the window and reopen, then try to click it would freeze my computer, cause and error and reboot it. I'd been having some issues with my old connection manager (still not sure if it's rev A or what since it worked perfect for 1.5 years) but nothing like this, so when I called tech support they said since I have xp, the old connection manager works better. Too bad. It looked liked the new manager has some great features.
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Enter77
EVDO User


Joined: 07 May 2007
Posts: 36

PostPosted: Wed Sep 19, 2007 4:07 pm    Post subject: Re: "External connection is already present" - fau Reply with quote

MBParker wrote:
I am using the new Sprint Connection Manager (SCM) latest (1.00.0069.0) and a Sierra 595U EVDO modem. And except for the software hanging (including hanging all my network devices) every 2 days or so, it worked pretty well for about 4 days. Smile However, yesterday, possibly after some software installs (which I've uninstalled), now every time I click the EVDO "Connect" button I get this popup saying "Sprint Connection Manager: Connection Maintenance \ An External connection is already present, connecting is not allowed. \ [ ] Do not show this message again \ OK"

Well, "Start->Connect To->Show all connections" shows no "Connected" connections, so the error seems fake. Nonetheless, SCM won't connect (as if were real). Mad (PS: Don't click the silly "Do not show this message again" - else, yes, it won't show again, and now SCM will just do nothing when you click "Connect" (with this situation) - just ignore your click with no error whatsoever telling why, and it looks like you'll have to uninstall & reinstall (!) simply to get back this the explanation why!)

The only workaround I've found to connect is to do "Start->Connect to->Sprint PCS Vision - Sierra Wireless" (invoke the Windows dialer directly). However, the SCM doesn't clue in that the connection has been made, still thinks there is no connection and doesn't report upload & download MB, etc. The NMEA GPS still works fine. Aside: honestly, due to his history of bugs (prior release was much worse), I probably would be even to bother with SCM software (just invoke the dialer directly), but don't know how to turn on & off the GPS without it.

I've tried:
* uninstalling the software, rebooting, then installing again - no change.
* Turn off "Use this as my default Wi-Fi management utility." - still no change.

Thanks for any thoughts you have to fix this. Very Happy


I'm having similar problems.
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Victor
Site Admin


Joined: 14 Jul 2006
Posts: 69

PostPosted: Fri Sep 21, 2007 10:32 am    Post subject: Reply with quote

Michael,

Check your e-mail for our reply.

For the rest of the EVDOforums.com community...

Sprint Tier 2 Support has strongly recommended NOT to upgrade to the new connection manager when I asked. I have reported several issues we have seen ourselves and have decided it was best to revert to the version prior.

Seeing the SCM was recently released, i would continue to post your issues here for the technicians at Sprint read our Forums religiously;-)
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Michael
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Joined: 13 Jan 2005
Posts: 5045
Location: Cary, IL

PostPosted: Sun Sep 30, 2007 5:33 pm    Post subject: Reply with quote

Victor, thanks for sharing with the group up here.

I'll bet that is the reason for the delay.

I would much rather have them release something that works, vs. release something early that has problems for everyone.
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MichiganTim
EVDO Heavy User


Joined: 08 Apr 2007
Posts: 102

PostPosted: Sat Oct 13, 2007 2:27 pm    Post subject: Reply with quote

Any word when new SCM will be released for novatel product line?
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Joe C
EVDO User


Joined: 05 Dec 2006
Posts: 76

PostPosted: Mon Oct 22, 2007 3:19 pm    Post subject: Reply with quote

MichiganTim wrote:
Any word when new SCM will be released for novatel product line?
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hotrod
EVDO Fledgling


Joined: 22 Oct 2007
Posts: 24

PostPosted: Mon Oct 22, 2007 8:29 pm    Post subject: Re: "External connection is already present" - fau Reply with quote

Enter77 wrote:
MBParker wrote:
I am using the new Sprint Connection Manager (SCM) latest (1.00.0069.0) and a Sierra 595U EVDO modem. And except for the software hanging (including hanging all my network devices) every 2 days or so, it worked pretty well for about 4 days. Smile However, yesterday, possibly after some software installs (which I've uninstalled), now every time I click the EVDO "Connect" button I get this popup saying "Sprint Connection Manager: Connection Maintenance \ An External connection is already present, connecting is not allowed. \ [ ] Do not show this message again \ OK"

Well, "Start->Connect To->Show all connections" shows no "Connected" connections, so the error seems fake. Nonetheless, SCM won't connect (as if were real). Mad (PS: Don't click the silly "Do not show this message again" - else, yes, it won't show again, and now SCM will just do nothing when you click "Connect" (with this situation) - just ignore your click with no error whatsoever telling why, and it looks like you'll have to uninstall & reinstall (!) simply to get back this the explanation why!)

The only workaround I've found to connect is to do "Start->Connect to->Sprint PCS Vision - Sierra Wireless" (invoke the Windows dialer directly). However, the SCM doesn't clue in that the connection has been made, still thinks there is no connection and doesn't report upload & download MB, etc. The NMEA GPS still works fine. Aside: honestly, due to his history of bugs (prior release was much worse), I probably would be even to bother with SCM software (just invoke the dialer directly), but don't know how to turn on & off the GPS without it.

I've tried:
* uninstalling the software, rebooting, then installing again - no change.
* Turn off "Use this as my default Wi-Fi management utility." - still no change.

Thanks for any thoughts you have to fix this. Very Happy


I'm having similar problems.




In connection manager...

Tools - settings - rules engine tab - connection maintenance (at the bottom) - maintain established connection regardless of other network availability

That should fix it.
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hotrod
EVDO Fledgling


Joined: 22 Oct 2007
Posts: 24

PostPosted: Mon Oct 22, 2007 9:01 pm    Post subject: Reply with quote

Maybe I spoke too soon. Seems there's still an ICS problem.
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hotrod
EVDO Fledgling


Joined: 22 Oct 2007
Posts: 24

PostPosted: Tue Oct 23, 2007 4:19 pm    Post subject: Reply with quote

OK. ICS problem solved.

Follow instructions from 2 posts up. Make sure to go to network connections and share the CDMA connection. New SCM creats another network connection.

However, too many drop outs for me. Back to 3.04.006 for me!

Good luck.
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