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KR1 firmware updates (lack there of)

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MLevdo
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Joined: 23 Mar 2007
Posts: 3

PostPosted: Fri Mar 23, 2007 6:14 pm    Post subject: KR1 firmware updates (lack there of) Reply with quote

You'd think that since practically none of the current EVDO cards (Rev. A) that are being sold by either Sprint or Verizon work in the KR1, DLINK and Kyocera would get their act together and at least get one of them to work soon. It's not like all these cards just showed up yesterday, and now its all the consumer can purchase. Why would you buy a Rev 0 card when you know your going to have to turn around and shell out more money in a few months to a year for a Rev A card... it doesn't make sense.

I guess unless you have an old card your screwed out of using this router. Then again, pretty soon everyone with a REV 0 card is going to be screwed since it seems there is no support for this paper weight in REV A.

Once again... the consumer gets it in the rear. Thanks Dlink and kyocera. Your're the best. At least linksys (cisco) has one of the Rev. A cards working and gives their customers an option and a path to move forward... or at least some hope.
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Walter
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Joined: 14 Sep 2005
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PostPosted: Fri Mar 23, 2007 6:53 pm    Post subject: Reply with quote

Ummmm...

D-Link claims to support the S720. So that's one Rev. A card at least.
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Scott
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Joined: 18 Jul 2005
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Location: Central Coast of California

PostPosted: Fri Mar 23, 2007 6:59 pm    Post subject: Reply with quote

Linksys has more than one Rev A card working, yet they still have some things to learn from Kyocera concerning their support.

That said, why beat up on Kyocera?

Kyocera (w/D-link) was the first manufacturer to offer EVDO card support and their cost was far below those that soon followed. Still is in many cases. Their support is vastly superior to the other manufactures, even with their flaws. Having dealt with the other manufacturers' support departments week by week, we actually know this from experience.

Kyocera DOES offer Rev A support for the Novatel S720 Rev A card. They currently offer the only EVDO router with a USB port, even IF U720/USB720 speeds are limited to 500k... that will be fixed. They still work. (and considering they were never intended to, this is pretty cool)

Kyocera is working on Rev A compatibility for a number of cards. Things don't happen immediately when it comes to modem support development, as frustrating as that may be to users out there waiting for Rev A support.

Everyone with Rev 0 cards will NOT "get it in the rear". Rev 0 cards will continue working as they currently do on both Sprint and Verizon, since Rev A network updates allow backwards compatibility for older Rev 0 cards (though some cards need firmware updates... which is trivial).

As far as the KR1 is concerned, maintaining Rev 0 card compatibility is exactly why Kyocera is taking the time to do the Rev A card support updates RIGHT. Keep in mind that modem cards are not merely some ethernet stack but an altogether different electronic device, and the code for controlling them is proprietary, not openly available.

There are other EVDO card routers that offer Rev A compatibility if you have to have it.


Last edited by Scott on Fri Mar 23, 2007 7:01 pm; edited 2 times in total
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Michael
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Joined: 13 Jan 2005
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Location: Cary, IL

PostPosted: Fri Mar 23, 2007 7:00 pm    Post subject: Reply with quote

RK1008 for the Kyocera KR1 does indeed support the Merlin S720 for Sprint.

You are correct the lack of support for many of the newer Rev A cards (Verizon and Sprint) is currently hurting sales of the KR1.

We used to sell 30 KR1s for every other router we would sell. Lately, the sales are way down, because of the lack of support of the other newer Rev A cards.

However, look for the KR1 to support most of the newer Rev A cards soon Smile Once that happens, the KR1 will be a very attractive option for many.
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Last edited by Michael on Fri Mar 23, 2007 7:14 pm; edited 1 time in total
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Mackieman
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Joined: 31 Oct 2005
Posts: 485

PostPosted: Fri Mar 23, 2007 7:10 pm    Post subject: Re: KR1 firmware updates (lack there of) Reply with quote

MLevdo wrote:
Once again... the consumer gets it in the rear.


Do you feel all better now that you've gotten that out of your system? Wink

As Mike and Scott noted, there is an update in development at this time. I won't say which specific devices will be included because the update is not finalized and I'm sure we'll miss some device that someone was hoping would be in there and then they'll be unhappy too.

Suffice it to say that it's being worked on and it will be released once it is solid and stable. Anything less than that does the customer a disservice.
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MLevdo
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Joined: 23 Mar 2007
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PostPosted: Fri Mar 23, 2007 7:15 pm    Post subject: Reply with quote

Ok.. the S720... I don't have sprint, and sprint in my area doesn't even know what EVDO stands for...

I just wish they would give some sort of status as to what they are doing and maybe even a guestimate as to when they are expecting a firmware release... All they need to put on thier support page is something like.... "working on Rev. A card support. Check back for new firmware soon!" You know... gives a nice warm fuzzy.

I see the DIR-450 that Walter linked to supports the 595 card... will the 3G store be reviewing that router soon???
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MLevdo
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PostPosted: Fri Mar 23, 2007 7:17 pm    Post subject: Reply with quote

I do feel better by the way... thanks for asking.
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Walter
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Joined: 14 Sep 2005
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PostPosted: Sat Mar 24, 2007 11:25 am    Post subject: Reply with quote

MLevdo wrote:
All they need to put on thier support page is something like.... "working on Rev. A card support. Check back for new firmware soon!" You know... gives a nice warm fuzzy.

OK, you can accurately ding D-Link on this one. I sent them an email to try to get the same sort of response about Rev. A cards a few months back. All I got was an email back with a link pointing to the cards they currently support. Then a few weeks later, the 1.01 firmware came out with S720 support.

MLevdo wrote:
I see the DIR-450 that Walter linked to supports the 595 card... will the 3G store be reviewing that router soon???

I doubt it. They looked at the router when it first came out and decided not to carry it. So an in-depth review is unlikely.

Not that I speak for the moderators of this forum or anything. Just my take on it.
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Alex
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Joined: 19 Sep 2006
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PostPosted: Sat Mar 24, 2007 11:33 am    Post subject: Reply with quote

Mike is going to the CTIA show next week.

If he can find anyone worth talking to from DLink he will.

We had our reasons for not wanting to sell/support their unit.

If those reasons are no longer in play, then maybe we'll sell it.

Watch for lots of CTIA info to be posted in the coming week.
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Clue
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Joined: 29 Mar 2007
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Location: St. Louis, MO

PostPosted: Thu Mar 29, 2007 10:05 pm    Post subject: Reply with quote

I'm looking forward to a firmware upgrade for the KR1 that will support the Pantech PX-500. I was assured when I purchased the KR1 from Booster Antenna in December that firmware to support it was forthcoming soon.

FYI..I AM using my PX-500 in my KR1. It will work with firmware RK1002 but with limited speeds of around 350-400k. Every couple weeks or so I have to reboot the KR1 as it logs a series of flushing errors and eventually stops responding but other than that and the slower speeds I haven't noticed any other issues. I have one desktop wired, two g laptops and a Wii wireless to it successfully.
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glenns
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Joined: 18 Feb 2006
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PostPosted: Sat Apr 07, 2007 4:12 pm    Post subject: Reply with quote

From a previous post, for those of us that use tethered devices and newer aircards we've gotten screwed by Kyocera. Would of been nice if the new D-Link DIR-450 supported USB devices.
Has anyone heard if Kyocera will be putting out any new firmware updates soon, haven't seen any in months, I'm getting the impression they've given up on this router and those of us that have the need to use USB tethered devices or newer devices on the market. After spending well over 250.00 dollars for the router it's turned into a paper weight and dust collector given I can't use it tethered with my Moto E815 (which is supported by Verizon Tethered) or UTstarcomm XV6700. Would be a great product if it supported more mobiles. Hopefully Kyocera will wake up soon........
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Michael
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PostPosted: Sat Apr 07, 2007 4:57 pm    Post subject: Reply with quote

I think the next firmware release for the Kyocera KR1 will add new life into this little router.

We have sold 1000s of KR1s over the last year, but sales have dropped because of lack of support of the newest Rev A modems.

I expect sales to return or be even better, once the new firmware is available.
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Bigdave
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Joined: 08 Nov 2006
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PostPosted: Sat Apr 07, 2007 10:27 pm    Post subject: Reply with quote

Yeah, but this is something we've been hearing for quite a while now. The new Top Global MB6800 seems to be a KR1 killer. (Check it out here) It will hopefully support our USB devices (U720, etc.) right out of the box but what I personally like best about it is the new technology that allows it to recognize new cards without having to upgrade the firmware. This will hopefully keep us from being held hostage for months at a time while new firmware is supposedly being updated. With the popularity of a device such as the KR1 Kyocera's slowness to respond to changing technology (which didn't exactly sneak up on them anyway. . . . ) simply boggles my mind!

If the Top Global comes out before the KR1 firmware update, which if the past is any indicator should be a given, then I am ordering one and putting my KR1 on eBay and moving on. Hopefully I won't be sorry because other than the disappointment of no new firmware support for the USB devices the KR1 has performed flawlessly for me.
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Michael
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PostPosted: Sun Apr 08, 2007 7:29 am    Post subject: Reply with quote

We of course will offer products that we test and evaluate and "pass our tests". We are excited about the MB6800 and we are looking forward to getting one in for testing (should be happening soon, according to Top Global).

Also, we are more excited about the next KR1 Firmware upgrade.

BTW, this is a pretty good comment of what you have now:
Quote:
other than the disappointment of no new firmware support for the USB devices the KR1 has performed flawlessly for me.


If I were going to place a bet, I would bet the next KR1 firmware will be out way before the MB6800 ships.
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jackrodgers
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PostPosted: Sun Apr 08, 2007 8:41 am    Post subject: Re: KR1 firmware updates (lack there of) Reply with quote

MLevdo wrote:
You'd think that since practically none of the current EVDO cards (Rev. A) that are being sold by either Sprint or Verizon work in the KR1, DLINK and Kyocera would get their act together and at least get one of them to work soon. It's not like all these cards just showed up yesterday, and now its all the consumer can purchase. Why would you buy a Rev 0 card when you know your going to have to turn around and shell out more money in a few months to a year for a Rev A card... it doesn't make sense.


Your statement is 80% correct in terms of buying TODAY but is irellevant in terms of buying at the time they shipped and before Rev A shipped which was about a year or two.

It would also be difficult to buy a Rev 0 card today, I would think, since it is out of date. I should say from Sprint or Verizon, you can buy mine if you want... Razz

[If anyone needs a used S620...]
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