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KR1 & PC5740 Slowdown - RESOLVED

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ecuguru
EVDO Newbie


Joined: 14 Feb 2006
Posts: 7

PostPosted: Fri Jul 07, 2006 1:47 pm    Post subject: Thanks MaxSignal Reply with quote

Thanks Maxsig,

Appreciate you taking the time to post updates. Outta the hundreds checking the site, I'm sure the two that refuse to return their units or buy the 100 dollar more top globe aren't an accurate sample. I'd say just stop responding, it will save board space. Was really happy to see the forum had more content, bummed that was just more useless rant.

PLEASE keep posting the updates when they hit ur desk, and if there was a way to skip postings by the people who might just feel better about themselves venting at you, please try to look past it.

For the people saying the card was listed as supported at the beginning, I ask again was the 5740 listed as supported when you bought it by BoosterAntenna, or Kyocera's website? If booster take it up with them. If kyocera take it up with them and return the unit you're so unhappy with. Venting at the guy who's being the most helpful is dumb. Unless it makes you feel better. I'm glad they haven't said screw it, we'll drop support for this one card.

ichurch - Send your invoice for the management lesson to Kyocera. I'm sure they'll handle it correctly.

I've got a pc5740. TopGlobal won't fit well in a pelican case, or costs more than i want to spend. I could build a stompbox but want COTS. So I go with the Kr1 and wait. If there is a way to speed up the technical division of a major company by yelling at one person online, I'm all ears and need to get to other forums. Microsoft has owed me a stable windows for the past decade, and Apple a two button mouse..
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DAVE_MILW
EVDO Newbie


Joined: 07 Jul 2006
Posts: 6

PostPosted: Fri Jul 07, 2006 2:36 pm    Post subject: “Top Global units. They work fine with the 5740” Reply with quote

I still like the KR1 features, I dont think the Top Global has ports for a wired connection, I also want to hook up to my desktops and don't want to have to buy wireless usb recievers also. Also like the design for travelling. I guess I will wait another month. Nice to know of the other options though.
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kd5yov
EVDO Newbie


Joined: 10 Jul 2006
Posts: 8
Location: FT.WORTH, TEXAS

PostPosted: Mon Jul 10, 2006 1:38 am    Post subject: What do I do now? Reply with quote

I have just bought his device and it says here, that MY pc-5740 is no good with this KR1 thing? I just paid 240.00 plus 20.76 for shipping to have it to me in 2 days, (bought 7/9/06)!!

So if this PC5740 will not work well with the KR1, Will it work with any of these??:

Sprint Sierra Wireless AirCard 580 -

NOVATEL MERLIN S620


And is there any problems with any of these two devices, and the KR1 working together??

_________________________________________________________

This is almost like the scam I had recently on EBAY, "NOT AS DESCRIBED"... It says it works with SPRINT... It should say it works with SPRINT (But not with the PC5740)!!

www.kd5yov.net/fraud.htm - ((Dont buy from this EBAY Seller))
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donjjones
EVDO Newbie


Joined: 04 Jul 2006
Posts: 3

PostPosted: Mon Jul 10, 2006 4:23 am    Post subject: Reply with quote

OK I've been watching this thread for the past few days and perhaps someone can clear this up for me. The booster antenna site clearly says the following when you go to browse for the product:

Do Not Order The KR1 if you need one of the following:

* Using a PC5740 (read why)
* Needing to use VPN (more info)
* Wanted to use with VOIP
* Want to use a PC5220 Card (not supported by Kyocera, but many have had success)

So why in the heck are there so many complaints here about the PC5740?? I have one too and I want the KR1. Until this message above changes, I just won't be purchasing. How much more clear can the seller make this?? Am I missing something here??

I'd say lay off and cool your jets, but if there is something big here that is just not hitting me or I can't see (besides the note to don't buy it unless you have a PC5740), please let me know so I can understand all this frustration and claims comparing this to fraud.
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lchurch
EVDO Fledgling


Joined: 07 Feb 2006
Posts: 16

PostPosted: Mon Jul 10, 2006 10:46 am    Post subject: Reply with quote

donjjones wrote:
...please let me know so I can understand all this frustration


Mr. donjjones,

You might try reading the whole thread, paying particular attentsion to the dates. Back in the begining (it seems so long ago Smile ), it wasn't as clear that the PC5740 wasn't as un-supported as it is now.

One of the hazards of being an early adopter is you may find a significant bug. That puts you at the mercy of the manufacturer to fix that bug in a timely manor.

larry

PS I believe that you are the first person to use the term
Quote:
fraud.
You wouldn't be trying to stur things up would you?

Last edited by lchurch on Tue Jul 11, 2006 10:37 am; edited 1 time in total
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donjjones
EVDO Newbie


Joined: 04 Jul 2006
Posts: 3

PostPosted: Mon Jul 10, 2006 7:00 pm    Post subject: Reply with quote

Thanks for clearing that up for me. I did see the first post with the big red letters but that must have been added later.

By the way, I was referring to the link "www.kd5yov.net/fraud.htm" with my mention of comparing this to fraud.

So no, I'm not trying to stir things up, just wanting to understand.
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kd5yov
EVDO Newbie


Joined: 10 Jul 2006
Posts: 8
Location: FT.WORTH, TEXAS

PostPosted: Tue Jul 11, 2006 11:04 am    Post subject: Reply with quote

donjjones wrote:
link "www.kd5yov.net/fraud.htm"


I was just getting a point across, there are others out there that have deceptive selling practices. Not including all of the info of the sale and what it will or will not work with..

_________________________________________________

I want to know what this device will work with on the SPRINT network, so that I can buy the right one so I dont have any problems.. And if it works flaw-less, I would add a link to my LINK page... ((And recomend this to all the BUS companies that buy the junction-box and have them come this way!!))

_________________________________________________

I work for a company hauling entertainment - shows, concerts, broadway, ect...


I haul the equipmet and the busses followme around!!
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Michael
Site Admin


Joined: 13 Jan 2005
Posts: 5084
Location: Cary, IL

PostPosted: Tue Jul 11, 2006 12:01 pm    Post subject: Reply with quote

On Sprint, the KR1 works with:

Merlin S620
AirCard 580

We recommend the Merlin S620 - it is better performer.
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jlwood4
EVDO Newbie


Joined: 12 Jul 2006
Posts: 1

PostPosted: Wed Jul 12, 2006 3:33 pm    Post subject: Another User Reply with quote

I just wanted to post that I too have this combination and am frustrated by the delay in a fix.

I waited for the July 7th release eventhough I have no idea if that information was even remotely valid.

I just got off the phone with Kyocera after trying 3 times and getting hung up on once. They offered absolutely no information on when a firmware upgrade would be released, but did conceed that the 5740 was a popular card so there was a high probability they would try to fix it.

I bet if I go buy a different card they will release the fix. Maybe I should do that and save us all the pain.

Please call 1-800-349-4478 option 3 and ask.
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DAVE_MILW
EVDO Newbie


Joined: 07 Jul 2006
Posts: 6

PostPosted: Tue Jul 18, 2006 4:21 pm    Post subject: Re: Another User Reply with quote

Well Buy the other card already!!! I need the fix.






jlwood4 wrote:
I just wanted to post that I too have this combination and am frustrated by the delay in a fix.

I waited for the July 7th release eventhough I have no idea if that information was even remotely valid.

I just got off the phone with Kyocera after trying 3 times and getting hung up on once. They offered absolutely no information on when a firmware upgrade would be released, but did conceed that the 5740 was a popular card so there was a high probability they would try to fix it.

I bet if I go buy a different card they will release the fix. Maybe I should do that and save us all the pain.

Please call 1-800-349-4478 option 3 and ask.
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Michael
Site Admin


Joined: 13 Jan 2005
Posts: 5084
Location: Cary, IL

PostPosted: Tue Jul 18, 2006 4:33 pm    Post subject: Reply with quote

According to this thread, the updated firmware will be released today (and includes PC5740 support).

KR1 Firmware RK1006 Released Today

After we get the firmware and do our own tests, we will post to this thread.
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Michael
Site Admin


Joined: 13 Jan 2005
Posts: 5084
Location: Cary, IL

PostPosted: Wed Jul 19, 2006 7:15 pm    Post subject: Reply with quote

Hello,

Kyocera has released a firmware upgrade RK1006 and it officially fixes the PC5740 issue, and even adds signal strength. We have been running the PC5740 in our Kyocera KR1 for the last 8 hours and never got a disconnect.





For a download link see:

Kyocera KR1 Router Latest Firmware


We are officially removing this as an ISSUE - thank you Kyocera
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jc1350
EVDO Fledgling


Joined: 17 Mar 2006
Posts: 21

PostPosted: Thu Jul 20, 2006 6:03 am    Post subject: Reply with quote

/me does The Happy Dance
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jc1350
EVDO Fledgling


Joined: 17 Mar 2006
Posts: 21

PostPosted: Thu Jul 20, 2006 1:04 pm    Post subject: Reply with quote

Michael - have you noticed any actual performance gains with the new firmware or just more stability?
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Michael
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Joined: 13 Jan 2005
Posts: 5084
Location: Cary, IL

PostPosted: Thu Jul 20, 2006 1:10 pm    Post subject: Reply with quote

When using the PC5740, I have noticed a huge performance gain, it is now more like the other cards, you get around the same speed compared to when the card is inserted in the PC Slot.
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