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criggs
EVDO Fledgling


Joined: 20 Mar 2006
Posts: 17

PostPosted: Tue Mar 21, 2006 8:44 am    Post subject: Reply with quote

horsessmellfunny wrote:
Try all of them out, and see what you like.


Well, in my case, that's pretty much what I did. I gave them both the full free trial period and chose Verizon for a fairly simple reason: In my zip code, 10022, Verizon was faster than Sprint, about 200k versus 300k, which I felt was a significant discrepancy.

Cheers,

Charles
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xenophon
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Joined: 30 Aug 2005
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PostPosted: Tue Mar 21, 2006 9:08 am    Post subject: Reply with quote

^That's unacceptably slow for both carriers. I wouldn't bother subscribing. Perhaps it is your laptop. Do you get those speeds no matter where you travel?
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criggs
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PostPosted: Tue Mar 21, 2006 9:47 am    Post subject: Reply with quote

xenophon wrote:
^That's unacceptably slow for both carriers. I wouldn't bother subscribing. Perhaps it is your laptop. Do you get those speeds no matter where you travel?


At least in the case of Verizon, nope. I traveled a mile south and a mile north, and speeds were well in spec in both areas. And Verizon tech support themselves have acknowledged that speed is slow in my area, which is why Verizon customer service rebated me $30 off my monthly bill this month.

Cheers,

Charles
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horsessmellfunny
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Joined: 03 Feb 2006
Posts: 356
Location: Castle Rock, CO

PostPosted: Tue Mar 21, 2006 11:55 am    Post subject: Reply with quote

ahh yes a fellow New Yorker. I am orignally from Hauppauge, out on the island. I will be out end of June through mid July, so I am hoping out there, my Sprint card will be kicking butt. I could understand why it maybe slow in your area, due to large volume. Odd how a mile north and south you received better performance. I am very surprised Verizon did that. Either way, what card are you using on Verizon, and what card were you using when you trialed out Sprint? The two best cards are the Air Crd 580, or the Novatel 620. The card will actually make a difference between 200k and 400k.
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criggs
EVDO Fledgling


Joined: 20 Mar 2006
Posts: 17

PostPosted: Tue Mar 21, 2006 8:37 pm    Post subject: Reply with quote

horsessmellfunny wrote:
I am very surprised Verizon did that.


My suspicion is that they looked at my record, realized I had had the service for almost two months, which meant that it was unlikely I was trying to pull a fast one or I would have made the request right away. In addition, I've been a Verizon Wireless subscriber for about two years on their non-Broadband National Access service, and I had never tried anything like that before either (National Access always performed ABOVE spec for me; spec is 60k-80k and I always got 100k-120k). So they figured I didn't have a history of complaining about this stuff so I was probably not exaggerating the problem.

Quote:
Either way, what card are you using on Verizon


PC5740.

Quote:
what card were you using when you trialed out Sprint? The two best cards are the Air Crd 580, or the Novatel 620.


They started me on a Novatel Wireless, but I couldn't get it to play audio streams for anything, even though all compression was turned off (some of the menu functions were actually greyed out!). So they switched me to a 5740 in an attempt to correct the problem. That corrected the streaming problem, but not the speed problem. They had also hoped it would correct the compression problem too (remember that at Sprint the left hand doesn't seem to know what the right hand is doing, meaning much of the tech support doesn't even KNOW that the Sprint network uses compression) but of course it didn't since that's built into the Sprint network.

Quote:
The card will actually make a difference between 200k and 400k.


That's what I thought, but when the 5740 worked fine when I went a mile away from my zip code they eliminated that as a possible fix and have not re-examined that option since. It's not that it hasn't occurred to me that it might not help; it's just that no one at Verizon Technical Support will agree with me to switch to a different card. They maintain that because the speed is fine in another area there must not be anything wrong with the card. What do you think?

Cheers,

Charles
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horsessmellfunny
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Joined: 03 Feb 2006
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Location: Castle Rock, CO

PostPosted: Tue Mar 21, 2006 10:50 pm    Post subject: Reply with quote

Bah sorry for the delayed response, the almighty decided I should get the flu *coughs and hacks on keyboard*, good thing human viruses cant be transmitted over the internet...... yet.... Bah Sprint's compression software would turn it into a nice neat tiny little package and compress the hell out of it so it look grainy...

Anywho, I beleive you should upgrade to the KPC650, Bah on Verizon tech. You would think they would want you to upgrade, more money for them! Along with the KPC650, get a Booster-Antenna from Michael, and plug it into the white port, the right most port. Stupid question, are you indoors when attempting to use the service? Many buildings (as you know, I know your no idiot), will block the signal. Especially those old brownstones, frekain things can withstand a tactical nuclear strike.

Another fairly dumb question, what is your RSSI (dBm), (for those that dont know what I am talking about, how many bars do you have)? If your hovering above -96, I could see the reason for getting the performance you are. A Booster antenna would most certainly help in this case. You may simply be in a 'fringe' area, where your card is freakin out not knowing wich tower to use. Reason I say that, you can go a mile north or south and get perfectly fine coverage. In this case, the KPC650 would help.

I am glad Verizon gave you the hook up. We have had Verizon before they were Verizon, when they were still Bell Atlantic Mobile. I remember crossing the Queensborough and seeing the large BAM building got to Verizon over night. I asked them about getting free TXT'ing, and they said "due to liabaility issues, blah blah, we cant treat others better then the rest blah blah". I am also suprised they DOWNGRADED you to a 5740, Jeez!

Anywho, I just took some Dayquil, so I should be feeling a bit better. Back to getting sick!
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criggs
EVDO Fledgling


Joined: 20 Mar 2006
Posts: 17

PostPosted: Wed Mar 22, 2006 12:35 am    Post subject: Reply with quote

horsessmellfunny wrote:
I beleive you should upgrade to the KPC650, Bah on Verizon tech. You would think they would want you to upgrade, more money for them! Along with the KPC650, get a Booster-Antenna from Michael, and plug it into the white port, the right most port.


How much is the KPC650? Who makes it? Is it available for purchase from the Verizon Wireless store? What is Michael or Michael's? Are they mail order or is it likely I will be able to find them in a retail store in the Big Apple since I feel more comfortable buying this stuff from faces I can see who take responsibility if there are problems later? How much is the Booster Antenna? How does this work in terms of Verizon? Don't they need to reclaim the 5740 card, decertify it, transfer the number to my new card? If it ends up giving me worse service than the 5740, how easy is it for me to go back to the Verizon Wireless store, cancel the registration on the 650 and reregister a 5740? What kind of bill could that all run up?

Quote:
Stupid question, are you indoors when attempting to use the service?


Yes, though I should add that all the locations I tried some distance from my home which worked fine were also indoors.

Quote:
what is your RSSI (dBm), (for those that dont know what I am talking about, how many bars do you have)? If your hovering above -96, I could see the reason for getting the performance you are.


That's one of the frustrating things here. My average strength in my own home in 10022, the area where I'm getting these slow speeds, is between -60 and -70, and according to Verizon tech support spec is -60 to -80. In other words, my strength is well within spec. Meanwhile one of the places where I'm getting perfectly fine speed has barely marginal signal strength that hovers at or higher than -80! I'm so confused.

Quote:
I am also suprised they DOWNGRADED you to a 5740, Jeez!


Just to clarify, it was Sprint who changed me from a Novatel to a 5740 in an attempt to fix the streaming and the compression. The switchout fixed the streaming and did nothing, of course, for the compression. With Verizon the one and only card I've ever used has been the 5740.

And thanks for thinking about this and analyzing it. I appreciate your taking the time to do so.

Cheers,

Charles
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horsessmellfunny
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Joined: 03 Feb 2006
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Location: Castle Rock, CO

PostPosted: Wed Mar 22, 2006 1:42 pm    Post subject: Reply with quote

Alrighty, starters, KPC is about hmmm $100? I dont remember what I paid when I got mine. If you get the 2 year, I beleive its $100. You can get it from the Verizon Wireless store. I would recommend dealing with the store you have been dealing with the entire time,. Just in case you need to cancel or have problems, life is that much easier. In all honesty, you will not be going back to the PC5740. Once you see how versatile, powerful, as well as performance you get out of the 650, you will not go back down. You will need to ask Verizon if they will let you go back down, I dont think they will, they are sticklers about this stuff. Booster antenna is about $70, but well worth it. Contact Michael at www.booster-antenna.com for more information. Well worth it though, and it may even solve your problems. Wehn you exchange the old card for the new card, they transfer all of the information (phone nubmer, account,. etc) over to the new card.

Being inside will actually make enough of a difference beleive it or not. In my house, in my room I would get 2 bars-ish of strength, I would walk outside and get 3-4 ish. But, since you tested in other locations in doors as well, its hard to see how it would make a difference. But each location really does make a difference. The buildings north and south may even have a cell tower on them, or within a few hundred feet. Where as at your location, the nearest tower may be a mile a way. It is very difficult to say in NYC simply because of the buildings and thier structures. As I said I am originally from there, so I know how the buildings are death traps for cell phones.

Your signal strength is more then adequate which makes a huge difference. it also shoots down my above statement lol.

In conclusion, I have a feeling in your in an EVDO fringe area. Your attempting to access two towers, and your card is not liking that. The KPC 650 really shines in this aspect because it has a newer chipset which will lock onto one tower and not freak out. I would really say give the 650 a shot. If you are still having problems, you may try a booster antenna, but based on your RSSI, your getting perfectly fine strength. At this point, trial out Sprint, which I think you said you did. I am really sick with the flu, so my brain is like Shocked .
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criggs
EVDO Fledgling


Joined: 20 Mar 2006
Posts: 17

PostPosted: Wed Mar 22, 2006 10:13 pm    Post subject: Reply with quote

horsessmellfunny wrote:
Alrighty, starters, KPC is about hmmm $100?...You can get it from the Verizon Wireless store. I would recommend dealing with the store you have been dealing with the entire time,. Just in case you need to cancel or have problems, life is that much easier.


Makes sense.

Quote:
You will need to ask Verizon if they will let you go back down, I dont think they will, they are sticklers about this stuff.


Hmmm; I wish you hadn't said that!

Quote:
Booster antenna is about $70


Thank you.

Quote:
Being inside will actually make enough of a difference beleive it or not. In my house, in my room I would get 2 bars-ish of strength, I would walk outside and get 3-4 ish. But, since you tested in other locations in doors as well, its hard to see how it would make a difference.


That's correct. I tried first in my apartment on the 27th floor, then on the roof of my building (it's 30 storeys), then outside my building at ground level. Same results across the board, averaging in the mid-300s. One of the Verizon techs told me that while a high floor can sometimes create a problem, in general they had concluded that one has to be above the 30th floor for that to be a significant factor.

Quote:
Your signal strength is more then adequate which makes a huge difference. it also shoots down my above statement lol.


One thing which concerns me about switching to the Kyocera is that the positive remarks I've read elsewhere on this forum appear unanimous that the card is at its best in situations where signal strength is a problem. There also appears to be a rough consensus that where signal strength is not an issue there is little difference between the 5740 and the Kyocera. And, of course, with my signal averaging between -65 and -70, signal strength is not really an issue with me. This impression of mine concerning the Kyocera may be applesauce (caveat webreader, they always say), but it certainly is another reason why I'm starting to feel hesitant to take this plunge, particularly if Verizon is not cool about letting you switch back to your old card.

One thing did just occur to me: Perhaps Verizon would let me try out the Kyocera as part of the free trial period for AN ADDITIONAL EVDO account. I'd try it for a week or so, see whether it made a difference, and, if it did, I'd cancel the free trial and upgrade my current account to 650. Wonder if they'd let me do that.

Quote:
In conclusion, I have a feeling in your in an EVDO fringe area. Your attempting to access two towers, and your card is not liking that. The KPC 650 really shines in this aspect because it has a newer chipset which will lock onto one tower and not freak out. I would really say give the 650 a shot. If you are still having problems, you may try a booster antenna, but based on your RSSI, your getting perfectly fine strength.


All of that makes perfect sense. It almost sounds as if there could be TOO MUCH SIGNAL STRENGTH IN MY AREA CAUSED BY YOUR HYPOTHESIZED CONFLUENCE OF TWO TOWERS, which might indeed be causing my card confusion. Certainly I agree with you that with my signal strength a booster antenna doesn't make much sense.

Quote:
At this point, trial out Sprint, which I think you said you did.


Yes, and the results were even worse, averaging in the low 200s. Yukh!

Cheers,

Charles
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horsessmellfunny
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Joined: 03 Feb 2006
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Location: Castle Rock, CO

PostPosted: Wed Mar 22, 2006 10:51 pm    Post subject: Reply with quote

Yea, I wouldnt think buioding height is a factor. I live in CO now, you will go from 6,000 feet to almost 8,000 feet in about a 1,000 foot distance (10% grade? I am not a mathematician, I have failed college algebra two times alredy), and you will still have perfectly fine signal strength, and o yea that is in the Rocky Mountains on I-70. So, I wouldnt think that makes a difference.
Even though the 650 shines in low signal areas, I beleive it will help in the issue of being stuck between two towers, which it seems like you are.
You can definetly get another account and try it with a 650. You will get charged a partial month which is think is like $15-$30? You will also get hit with an activation fee. I would suggest, get the manager, tell him what your doing and what your problems are. If he tries to 'sweet talk you', send him my way Wink just kidding, just tell him this is very important to your business yadda yadda yadda, and tell him you have no choice but to do this. If he still gives you hell, your in NYC, there are a lot of Verizon stores. Also tell them your a long term customer, you've had them when they were BAM, yadda yadda yadda.
I am surprised Sprint didnt do that well. I have been very impressed with them, as well as their coverage. They just have that annoying compression crap.
Anywho, dont get eaten by lose Coyotees. I am off to bed, as i took some NyQuil and hope to have a better night's sleep then last nights 45 minutes!
Hope I helped!
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criggs
EVDO Fledgling


Joined: 20 Mar 2006
Posts: 17

PostPosted: Thu Mar 23, 2006 5:42 pm    Post subject: Reply with quote

horsessmellfunny wrote:
You can definetly get another account and try it with a 650. You will get charged a partial month which is think is like $15-$30? You will also get hit with an activation fee. I would suggest, get the manager, tell him what your doing and what your problems are. If he tries to 'sweet talk you', send him my way Wink just kidding, just tell him this is very important to your business yadda yadda yadda, and tell him you have no choice but to do this. If he still gives you hell, your in NYC, there are a lot of Verizon stores. Also tell them your a long term customer, you've had them when they were BAM, yadda yadda yadda.


Well, I bumped into a lot of problems. First, they refuse to swap out cards for any subscription that's more than 15 days old. After the 15 days they don't open the window again for a swapout until 22 months after the service is started. As for opening a new account, they wouldn't let me since I don't have a driver's license (I haven't driven since 76; city boy, you know?). So I called the 800 Customer Service. They told me that swapping out the card on my current account was perfectly fine but that I would have to pay full cost for the card, $300, if I chose to do so. They also said they had no problem with my opening up a new account, at which point the cost of the 650 would be dramatically less (I think they said $100). However, if things didn't work out with the card, I would not be able to return it to a local store for a full refund. Instead, I would have to ship it back to its shipping point of origin. In other words, the cheapest way to do this is to open a new account, and then, if the card works out okay, eat the cost of cancelling the old account (I think the cancellation fee is around $160 or $170). That's a helluvan expensive way to do what would effectively be a swapout from a 5740 to a 650, even if I end up with a faster service.

Quote:
I am surprised Sprint didnt do that well.


So was I. I know they have a smaller subscriber base than Verizon, so I was betting I'd have more bandwidth available with them than with Verizon, but it definitely did not work out that way.

Quote:
Anywho, dont get eaten by lose Coyotees.


Hmmmm.

Quote:
I am off to bed, as i took some NyQuil and hope to have a better night's sleep then last nights 45 minutes!


Feel better.

Quote:
Hope I helped!


You did, a lot. Unfortunately Verizon has NOT.

Cheers,

Charles

P.S. I wrote a response to this message yesterday, without the extra info from today's attempt to make a deal with Verizon, but it disappeared from the board somehow. If it was there at some point, and some of you are confused at reading some of this stuff a second time, you're not alone. I have no idea why my first response disappeared from this board!
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criggs
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Joined: 20 Mar 2006
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PostPosted: Fri Mar 24, 2006 3:12 am    Post subject: Reply with quote

xenophon wrote:
Charles, did you include all entries? I have not based on the methodology posted in post 1...I only compiled entries over 130K and also removed entries from same zipcode in same timeframe to factor out those who test multiple times in a row. Even if a person has an EVDO card, they could be in a 1xRTT area so I removed those...I'm also convinced that both carriers are averaging in the marketed range of 400K-700Kbps...I do see your point about the deviation between tests results and could start tracking those.


Well, here's the first installment, based on your criteria of no results below 130k and no multiple results from the same zip code within the same time frame. You never defined what you meant by the latter, so the rule I went with was that if the two tests from a given zip code were less than an hour apart I removed the earlier one, on the theory that the later one is slightly more up-to-date. If they were more than an hour apart I retained them.

Based on the above criteria, Verizon's average speed, according to the 137 speed test results currently posted at dslreports.com which meet your criteria, clocks in at 616k. The average deviation from that figure is 262k, meaning that the average figure is 616k +/-262k. Put another way, that means that normal average speed is between 354k and 878k. In other words, as I suspected, Verizon's and Sprint's minimum claimed spec of 400k is indeed a bit of an exaggeration and they need to lower that somewhat.

Tomorrow I do Sprint!

Cheers,

Charles
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xenophon
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PostPosted: Fri Mar 24, 2006 9:43 am    Post subject: Reply with quote

I noticed you said it took hours to compile. It takes me about 15 minutes to do both carriers in Excel.

Key Excel shortcuts...
-Paste Special the list as Unicode Text
-Blank out the second column
-Split down/upload column with Excel's 'Text to Columns' delimited with /

Then it's easy to sort, calculate however you'd like. Unfortunately Open Office does not have this, that I could find.
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criggs
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PostPosted: Fri Mar 24, 2006 11:12 am    Post subject: Reply with quote

xenophon wrote:
I noticed you said it took hours to compile. It takes me about 15 minutes to do both carriers in Excel. Key Excel shortcuts...
-Paste Special the list as Unicode Text
-Blank out the second column
-Split down/upload column with Excel's 'Text to Columns' delimited with / Then it's easy to sort, calculate however you'd like. Unfortunately Open Office does not have this, that I could find.


15 MINUTES????????!!!!!!!!!!!!!!!!!!

Man, would I like to know how to do that! Unfortunately I've never gone near Excel. My computer has it, but I'm afraid I was only able to make it up to pasting it as Unicode Text. After that I was completely lost. Would it be a pain for you to explain the step-by-step procedure? Otherwise I was just about to embark on my 5-hour process for Sprint.

Thanks a bunch for any help.

Cheers,

Charles
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xenophon
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PostPosted: Sun Mar 26, 2006 5:53 pm    Post subject: Reply with quote

Bad science....

http://mobilitytoday.com/news/006317/palm_treo_evdo_poor

This is a test someone performed trying to show that Verizon's Treo 700w is much much slower with EVDO than Sprint's 6700. They claim that Verizon is 'clearly' throttling down EVDO. It's plastered all over the net and geek sites like Gizmado picked it up. This is bad pseudo-scientific testing. The test is simplistic and in one location. The Sprint tower may be nearby while the Verizon tower my be distant with more obstructions in between.

If you look at responses below the video, other Treo 700w users report over 800Kbps.

EVDO is very susceptible to location and obstructions and your performance will vary for both providers for varying reasons.
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