MBR1000 Firmware 1.31 - frequent disconnects from DSL modem

Highlander87

I am also having the same problems with the 1.3.1 update.
Verizon USB727
Dell Laptop running XP Service pack 3 cabled
Dell Desktop running XP Service pack 3 cabled
HP Officejet cabled
When just these computers/printer are running everything works fine. No problems with the modem/router rebooting.

Now add in a Toshiba laptop running Vista Home Basic over WIFI or cabled and the rebooting begins. Can't keep a connection at all. Sometimes if I have the other 2 computers off and just run the Toshiba things are ok and router/modem doesn't reboot.

Reverted back to 1.2 and have no problems. Really liked the RSSI display on the new firmware but not worth the aggravation right now. I sure hope these problems get solved soon.

smithandwest · EVDO Fledgling Joined: 13 Apr 2008 Posts: 13 Location: SC

Highlander87

r0guenj · EVDO Newbie Joined: 02 Sep 2008 Posts: 9

i see that there hasnt been any reply in regards to this....i am now stuck with a device that does not have the feature i purchased this for. anyone hear when this issue would be fixed?

smithandwest · EVDO Fledgling Joined: 13 Apr 2008 Posts: 13 Location: SC

r0guenj · EVDO Newbie Joined: 02 Sep 2008 Posts: 9

i have a ticket that they opened for me at a low status. they also told me to go back to to the 1.2 fw which the router is stable at.

evdoman · EVDO User Joined: 26 Apr 2005 Posts: 68

sbi108 and lori -

I have a nearly identical experience to yours. I am using two USB720s on Verizon with the MRB1000 and fw1.3.1. Everything was fine for months on end. I did update my PRL on the cards for the first time in a while when this began happening, but no other notable changes. I didnt play with settings, the cards work fine directly in my laptop, I'm using WiFi. Based on the number of similar complaints, I hope this is being addressed. I LOVED this router up until now, and would like to resume my relationship with it Smile

stompinround · EVDO Newbie Joined: 14 Jun 2008 Posts: 10

i am also having this same problem with a 597e modem

router just reboots constantly over and overe with fw 1.3.1

when back to .2 and it works fine, but i was really wanting to use the load ballancibng feature with mt u720 as well

i also miss the signal strenght meters withe the 1.3.1 firmmware and the ability to disconnect and renew from the web interface

billarf · Posted: Sat Sep 20, 2008 4:46 am Post subject:

Indeed Cradlepoint needs to get with the program so to speak and come up with a fix for firmware 1.31. There are features that 1.31 offer that many of us wish to use but cannot as 1.31 works poorly/is problematic for many users of same. Come on Cradlepoint!!!

phinsup · EVDO User Joined: 21 Feb 2008 Posts: 56

I've had nothing problems with 1.3.1 so I rolled it back. One of my laptops connects to it and reboots the router about 5 seconds after. It constantly drops my evdo connection, it's basically junk, go back to 1.2 and miss a couple of features, it's worth it.

r0guenj · EVDO Newbie Joined: 02 Sep 2008 Posts: 9

except when you bought it for the load balancing feature....then it makes this device useless for what you initially bought it for.

KevinB656 · EVDO Newbie Joined: 03 Aug 2007 Posts: 5

I had the very same issue with my Sierra 595u. It got to a point where I couldn't keep a connection on any of the three computers connected to the router. I was able to do a system restore of one of the computers, which brought me back to a configuration that had recently been working on that one. That allowed me to get into the router configuration and install version 1.2. All seems to be working smoothly now. I sure hope Cradlepoint gets this fixed.

evdoman · EVDO User Joined: 26 Apr 2005 Posts: 68

Went back to 1.2 as well - all is golden now.

I wonder when 1.3.2 with the fix for this issue will come out? I expected to see it by now.

KevinB656 · EVDO Newbie Joined: 03 Aug 2007 Posts: 5

Below are communications with Cradlepoint on this. It looks like they're working on it.

My email to Cradlepoint:

Hello,
Please be advised that many people are having problems with the 1.31
software for the MBR1000 modem. See this forum thread:
http://www.evdoforums.com/thread10274.html
I was able to make it work by reloading the 1.2 firmware, but wanted to make you aware of the problem so you can work on a solution.

Response from Cradlepoint:

We are aware of the issue(s) and are taking steps on correcting them. We do monitor the EVDO forums for common issues like the ones you are experiencing.
Thank you,