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ebiz
EVDO Junkie
Joined: 25 Oct 2006
Posts: 371
Location: Reno, NV
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 Posted: Fri Aug 22, 2008 11:27 pm Post subject: |
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Thanks for the kind words, Wayne. Had askat1988 made even a minimal effort to read what many of us have been recommending, he would have noted that our counsel has been to protect others for being unfairly charged by Sprint. But then, perhaps he's not given to research.
TO askat1988: you have made 6 contributions to the evdoforums since you joined on 23 August 2007 (happy birthday)... The last three reflect little more than ignorance of the situation. Sprint changed the T&Cs and decided how it would implement them. It has also illegitimately attempted to apply the $150 ETF to people justly terminating because of material T&C changes.
I don't challenge Sprint's right to incorporate the 5 GB cap into the T&Cs. I do challenge the unethical methods it has used to discourage customers from exercising their right to cancel without an ETF. If you don't care about the ETF, just ignore it.
Sprint chose to change the T&Cs for all customers; yet, to be extraordinarily nebulous regarding their application. Then it chose 1) not to notify all data customers of the cap, 2) not to grandfather existing customers, and 3) not to correct "unlimited" with "5 GB" in the data usage section of the online account area. It is no wonder that so many of its customers are now uncertain and mistrusting.
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Vista64 & EX720 |
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Markgc
EVDO Heavy User
Joined: 14 Sep 2005
Posts: 111
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| Posted: Sat Aug 23, 2008 4:27 am Post subject: |
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| Quote: | | If people can afford $60 a month for their service I can't imagine they are too worried about the ETF. |
When you have had to work for $12 an hour in hot weather painting houses to make a living after loosing your cushy indoor job then you soon learn the real value of money. No way in hell am I prepared to give $200 to Sprint when they are the one's who have reneged on a contract that was made between them and myself. They should be paying me an ETF for their immoral and dishonourable behaviour in making major changes to a contract after it has been signed and agreed upon by both parties especially when it is being done out of sheer greed. |
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askat1988
EVDO Newbie
Joined: 23 Aug 2007
Posts: 10
Location: Los Angeles
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| Posted: Sat Aug 23, 2008 11:55 am Post subject: |
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| ebiz wrote: | Thanks for the kind words, Wayne. Had askat1988 made even a minimal effort to read what many of us have been recommending, he would have noted that our counsel has been to protect others for being unfairly charged by Sprint. But then, perhaps he's not given to research.
TO askat1988: you have made 6 contributions to the evdoforums since you joined on 23 August 2007 (happy birthday)... The last three reflect little more than ignorance of the situation. Sprint changed the T&Cs and decided how it would implement them. It has also illegitimately attempted to apply the $150 ETF to people justly terminating because of material T&C changes.
I don't challenge Sprint's right to incorporate the 5 GB cap into the T&Cs. I do challenge the unethical methods it has used to discourage customers from exercising their right to cancel without an ETF. If you don't care about the ETF, just ignore it.
Sprint chose to change the T&Cs for all customers; yet, to be extraordinarily nebulous regarding their application. Then it chose 1) not to notify all data customers of the cap, 2) not to grandfather existing customers, and 3) not to correct "unlimited" with "5 GB" in the data usage section of the online account area. It is no wonder that so many of its customers are now uncertain and mistrusting. |
I have certainly done the research and understand the circumstances. It's not that complicated. Sprint marketed one thing to gain customers, then changed; a classic bait and switch. It is extremely unethical and I plan to use my unlimited plan as such.
The question still stands. Are you paid or encouraged to post in this forum by Sprint or an affiliate of Sprint? |
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firedude
EVDO Junkie
Joined: 26 Mar 2007
Posts: 435
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| Posted: Sat Aug 23, 2008 12:50 pm Post subject: |
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Bottom line anyone who supports a company who markets services or products using commercial deception has nothing coming from me. The company has already earned my opinion. Why on earth go to such extremes to defend a company who operates under commercial deception to acquire or retain customers? The whole question isn't about Sprint changing their TOS of placing the cap at all. It's about commercial deception. good lord they sold unlimited accounts right up to the day of the change to unsuspecting customers. Sorry, but Sprint has no shoulder to lean on here. My violin is so small you'd need the Hubble telescope to see it.
By leaving the unlimited accounts up on the on line and paper billing is just another deception. There are thousands of customers who know nothing of this board and assume they are unlimited. All of a sudden they'll find out otherwise when Sprint terminates them and charges then ETF's or overages as 3G's blog indicates might happen. commercial deception for gain. I think soon you'll see some changes. |
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Markgc
EVDO Heavy User
Joined: 14 Sep 2005
Posts: 111
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| Posted: Sat Aug 23, 2008 1:09 pm Post subject: |
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| Quote: | | ....when Sprint terminates them and charges then ETF's |
not to mention the cost of buying the equipment that is now of no use. I bought an expensive router...what use is it now. I don't see Sprint refunding my expenses. |
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askat1988
EVDO Newbie
Joined: 23 Aug 2007
Posts: 10
Location: Los Angeles
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| Posted: Sat Aug 23, 2008 2:24 pm Post subject: |
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| firedude wrote: | Bottom line anyone who supports a company who markets services or products using commercial deception has nothing coming from me. The company has already earned my opinion. Why on earth go to such extremes to defend a company who operates under commercial deception to acquire or retain customers? The whole question isn't about Sprint changing their TOS of placing the cap at all. It's about commercial deception. good lord they sold unlimited accounts right up to the day of the change to unsuspecting customers. Sorry, but Sprint has no shoulder to lean on here. My violin is so small you'd need the Hubble telescope to see it.
By leaving the unlimited accounts up on the on line and paper billing is just another deception. There are thousands of customers who know nothing of this board and assume they are unlimited. All of a sudden they'll find out otherwise when Sprint terminates them and charges then ETF's or overages as 3G's blog indicates might happen. commercial deception for gain. I think soon you'll see some changes. |
Completely agree with your sentiments on Sprint and if I had another choice I would not be a customer any longer. I guess I could go without a connection and I still might do that.
Fact is that nobody has been canceled yet. Let's see what happens. |
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Markgc
EVDO Heavy User
Joined: 14 Sep 2005
Posts: 111
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| Posted: Sat Aug 23, 2008 2:47 pm Post subject: |
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| I guess I had been burnt by Verizon first time around, so I wasn't prepared to go through the waiting game again. I am a customer paying good money and I don't expect to be treated like a naughty boy who has done something wrong. So I cancelled rather than go through the same parody again. I figure that it is only a matter of time before they start terminating people. |
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ebiz
EVDO Junkie
Joined: 25 Oct 2006
Posts: 371
Location: Reno, NV
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| Posted: Sat Aug 23, 2008 4:43 pm Post subject: |
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| askat1988 wrote: | | ...The question still stands. Are you paid or encouraged to post in this forum by Sprint or an affiliate of Sprint? |
Absolutely not. Never been in the telco biz. Why would Sprint or any affiliate pay me to help people beat Sprint at its ETF game?
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phinsup
EVDO User
Joined: 21 Feb 2008
Posts: 56
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| Posted: Mon Aug 25, 2008 6:48 am Post subject: |
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| ebiz wrote: | | askat1988 wrote: | | ...The question still stands. Are you paid or encouraged to post in this forum by Sprint or an affiliate of Sprint? |
Absolutely not. Never been in the telco biz. Why would Sprint or any affiliate pay me to help people beat Sprint at its ETF game? |
HA HA I was wondering the same thing, although with Sprint it often seems they are trying to run customers off.
It's simple, if you don't mind paying the ETF, wait it out and see, if you are going to kick yourself 3 months down the road if they do in fact throw ya to the curb and charge you an ETF, don't come crying here cause no one is going to feel sorry for you (not saying that you would, just saying that's the way I see it).
As for me, the ONLY thing sprint had going for it was unlimited service, their customer service is a joke, they don't have any competitive pricing advantage and although the speeds and network quality were good, they were no better then any of the competition. |
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askat1988
EVDO Newbie
Joined: 23 Aug 2007
Posts: 10
Location: Los Angeles
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| Posted: Mon Aug 25, 2008 10:38 pm Post subject: |
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| ebiz wrote: | | askat1988 wrote: | | ...The question still stands. Are you paid or encouraged to post in this forum by Sprint or an affiliate of Sprint? |
Absolutely not. Never been in the telco biz. Why would Sprint or any affiliate pay me to help people beat Sprint at its ETF game? |
For someone who has posted 352 in one obscure forum I am quite surprised by the question. Nobody who posts that much does not know about moles and shills.
In my eyes, you have not just been trying to help people avoid the ETF, it borders on obsession by posting the same hyped up opinions in every thread. Nobody has any proof of anything that will happen with this idiotic company. For one person to constantly post about the impending doom is highly suspicious. Of course you would cloak things in trying to help others.
From the post above it's obvious i was not the only one with these suspicions which still exist. |
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Alex
Site Admin
Joined: 19 Sep 2006
Posts: 2398
Location: Dallas, TX
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askat1988
EVDO Newbie
Joined: 23 Aug 2007
Posts: 10
Location: Los Angeles
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| Posted: Tue Aug 26, 2008 9:12 am Post subject: |
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| Alex wrote: | | lets keep the posts on topic, and stop working over people or their motivations for posting. thanks for your cooperation. |
In my mind, it's absolutely on topic, but i will desist at this point.
As the admin, maybe you could look into the issue mentioned. I think there are at least a couple people here with less than pure intentions. |
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Sally
EVDO Heavy User
Joined: 19 Jun 2006
Posts: 121
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| Posted: Tue Aug 26, 2008 9:24 pm Post subject: |
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I'm with Markgc on this.
The bigger question is what about the equipment that they sold us?
Every one of us justifies the price of the EVDO cards, routers, etc because we were sold the "deal" for having 2 year agreements.
I have a two year agreement, and if I remember correctly, the Express Card version of the 720 (EX720) wasn't all that cheap for me. I sure as hell didn't buy it thinking that I was going to get 4-5 months worth of use out of it and then have to deep-six it.
I'm still watching my SurplusMeter... and the best that I can tell, I'm more of a 15-20 Gig kinda girl. 
I think I'll be heading over to the "other" guys in Portland soon.
And for what it's worth.. yeah... I'll spend $60 a month for internet... but that sure doesn't mean that I want to take a $200 hit for not being able to roll with Sprint's punches. |
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jfulmer
EVDO Junkie
Joined: 30 Jun 2007
Posts: 155
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| Posted: Wed Aug 27, 2008 8:52 am Post subject: |
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| Sally wrote: |
And for what it's worth.. yeah... I'll spend $60 a month for internet... but that sure doesn't mean that I want to take a $200 hit for not being able to roll with Sprint's punches. |
And really, if you pay the ETF, it's a bit worse than that.
I paid about $100 for my card, plus the 2 year contract. If you assume that part of the monthly fee is to pay for the card, I think it's easy to assume that I paid another $100 for hardware in a year... Hardware that I can ONLY use on Sprint's network.
If they give me the boot (either literally by cutting me off, or figuratively by changing the contract to something extremely unattractive) and I pay the ETF, I'm out at least $300 at best, $400+ is probably closer to it. Having to buy hardware that is locked to a single vendor is pretty crappy when the vendor doesn't want your business anymore. |
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Sally
EVDO Heavy User
Joined: 19 Jun 2006
Posts: 121
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| Posted: Wed Aug 27, 2008 11:00 am Post subject: |
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| jfulmer wrote: |
If they give me the boot (either literally by cutting me off, or figuratively by changing the contract to something extremely unattractive) and I pay the ETF, I'm out at least $300 at best, $400+ is probably closer to it. Having to buy hardware that is locked to a single vendor is pretty crappy when the vendor doesn't want your business anymore. |
And changes in T&C all aside, I think this is the part that is actionable in a class action - the hardware they were selling right up until the day before they made the change in July. |
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